Comentarios del cliente para Sunnys Mini Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sunnys Mini Mart

Grado total:

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Michele W. en

Grado:

Customer service was terrible. Service member kept me waiting while store customers were in store. Service member stopped completing transaction constantly. Took more than a half hour to get the truck and to return the truck. NOT FRIENDLY AT ALL!

Marciadene F. en

Grado:

Very good customer they were so nice and funny made u feel great in the store

Hans P. en

Grado:

Filled with cockroaches and it’s in the hood

JOANNE K. en

Grado:

The only disappointment was in researching the truck it should have had a ramp to load and did not, so as a female it was difficult to lift things such as a washer and dryer

Jeff S. en

Grado:

Very polite respectfull

John S. en

Grado:

El cliente no dejó un comentario.

Kiye L. en

Grado:

El cliente no dejó un comentario.

brito d. en

Grado:

El cliente no dejó un comentario.

joseph n. en

Grado:

1. Location did not seem safe, would not go after dark 2. Pick-up appointment was 8:30 am, Attendant was not available until 9:00am causing me to be late for my need 3. I was given the truck with 1/2 full gas tank, when refilling I put too much gas approx. $40 worth. Attendant told me there was no way to recover the cost of the extra gas. Overall not happy with the rental.

Kevin I. en

Grado:

Horrible location. Located in a run down mini mart in a high crime area. Worker is very in knowledgeable. Asked me to park the truck because he couldn’t drive. Then complained about how it was parked and wanted me to move it several times. It doesn’t even seem like U-Haul vetted this location at all.

Janietta V. en

Grado:

firstly they are accessible because they are not necessarily located in a single place as independent businesses work but in question the cost charged to my person I think it was not clear because they never told me that delivering the truck elsewhere had an additional cost which did not have that and I unset my week. They should be more specific in that aspect I think it was unfair that charge since I searched the truck on Saturday at noon and deliver it Sunday before the required time

Charles T. en

Grado:

Nothing to improve.

Brian L. en

Grado:

Sunny’s Mini Mart is a very busy place, expect to wait at least 15 minutes to pickup the truck and another 15 minutes to return the truck, the owners are very nice so you can’t be upset about the wait, they have a huge “regular” customer base so don’t blame them for being busy and taking their time with everyone. I would rent from them again if I ever needed a truck.

Janie S. en

Grado:

The service for Sunny Mini Market was horrible

Shiler C. en

Grado:

El cliente no dejó un comentario.

Clare S. en

Grado:

I was originally supposed to pick up the 10’ Truck from Retro Garage. They called and said they didn’t have any vechiles so I needed to go to a further location off Forest City Road. I went there at my 10am pick up appointment and was told they didn’t have the truck or any other vechiles and to go to the Sunny Mart location. I went to Sunny Mart where they had double booked the 1 truck they had. The manager there never apologized and told me that the other customer was there first (it’s now after 11am) and that I had to wait for them to do their business and to come back at 6pm to get the truck. I did come back at 6pm as I had to move furniture today...the day I made the reservation for in advance by the way. No apologies, no discount...and no future business from me or any of my family/friends. Moving is stressful enough without U-Haul adding more headaches with unreliable service.

Dan C. en

Grado:

El cliente no dejó un comentario.

Greg H. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

Terrible Slow service

Janice R. en

Grado:

Location should be only trucks, not a convenience store.

Gene G. en

Grado:

I reserved a truck in advance and completed an express pick up. I drove over three hours to pick up the vehicle and it was not on site. I was directed to this pickup location which is seven miles from the original reservation and my storage unit to be moved. This location was a convenience store with the rental parked in the yard of a home next door. The manger was polite and helpful but would not compensate me for this inconvenience.

bruce w. en

Grado:

The pickup location is in a sketchy part of town and at 1130 I was the only person in the store not purchasing alcohol. I am shocked that U-Haul would allow such a place to represent their brand!

SANDEE L. en

Grado:

Be in a decent neighborhood. The agents were helpful and pleasent.

dennis g. en

Grado:

El cliente no dejó un comentario.

Robin P. en

Grado:

El cliente no dejó un comentario.

ralph m. en

Grado:

Although I arrived at about his closing hour, still very friendly and helpful !