Customer Reviews for Sundance Feed N Need
(U-Haul Neighborhood Dealer)

206 reviews

11638 Alameda Ave   Socorro, TX 79927
(E Of Horizon Blvd)

(915) 851-8442

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–4 pm

Services at this Location:

Contact Us

(915) 851-8442

11638 Alameda Ave
Socorro, TX 79927
(E Of Horizon Blvd)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–4 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Edin P 
Rating:
5.0

Customer did not leave a comment.

Gerardo G 
Rating:
4.0

Great people

Rick N 
Rating:
4.0

Customer did not leave a comment.

Tiffany R 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN R 
Rating:
3.0

Also a very bad area for that location. It was hard to find. I wished you had a location drop off on 10 Fwy area

Rocio D 
Rating:
5.0

Customer did not leave a comment.

Joseph D 
Rating:
4.0

Customer did not leave a comment.

Gregory K 
Rating:
4.0

Customer did not leave a comment.

manuel r 
Rating:
5.0

Great staff, very friendly. Made my experience very easy.

enrique c 
Rating:
5.0

Great & friendly costumer service

Julio E 
Rating:
5.0

No improvement. Great experience.

ALONZO P 
Rating:
5.0

Good service and Nice people.

Poul G 
Rating:
5.0

NA

martha T 
Rating:
5.0

Magnificent service...very satisfied, thank you...

jose m 
Rating:
5.0

Customer did not leave a comment.

azucena a 
Rating:
5.0

Excellent customer service

carlos e 
Rating:
5.0

Customer did not leave a comment.

dora r 
Rating:
5.0

Customer did not leave a comment.

Jorge D 
Rating:
3.0

Customer did not leave a comment.

Joel L 
Rating:
5.0

Keep doing what you doing its working great

Max M 
Rating:
5.0

Customer did not leave a comment.

Ricardo M 
Rating:
5.0

Customer did not leave a comment.

susana a 
Rating:
5.0

Very nice man.

steve m 
Rating:
5.0

Charged for insurance but never asked if I wanted it? Is it mandatory?

Joseph N 
Rating:
5.0

Customer did not leave a comment.

Olivia A 
Rating:
5.0

Everything was smooth and very friendly! I give this location a perfect score!

Marco V 
Rating:
2.0

The guys was really nice, however his property was really run down

James R 
Rating:
3.0

Customer did not leave a comment.

David G 
Rating:
5.0

Check the equipment closely.

Jose O 
Rating:
5.0

Customer did not leave a comment.

David E 
Rating:
3.0

Place looked filthy inside the office

Samuel G 
Rating:
5.0

No need of improvement the customer service was excellent, we got what we needed on time and the equipment was well maintained. We had no trouble at all

Jocelyn Z 
Rating:
5.0

Excellent service, no issues with the truck, i would recommend this service

Leticia N 
Rating:
5.0

Customer did not leave a comment.

Irma H 
Rating:
1.0

The guy stole over $100 cash from me and I deliver the trailer there was no $80 that I deposit for a refund for me either so I called him a thief

Bernhard T 
Rating:
4.0

I would truly say nothing. The owner was very friendly and helpful. The truck was very well kept and clean.

Enrique G 
Rating:
5.0

Customer did not leave a comment.

Daisy G 
Rating:
5.0

This location had several vehicles available and the gentleman at the dealer was very attentive and super nice. Would recommend 100% 6 stars out of 5 !

Manuel S 
Rating:
1.0

I was over charged for something I didn't wanted

Cynthia G 
Rating:
5.0

Staff is very affordable

ana p 
Rating:
5.0

Customer did not leave a comment.

alexandria G 
Rating:
5.0

𝐖𝐞 𝐡𝐚𝐯𝐞 𝐫𝐞𝐧𝐭𝐞𝐝 𝐚 𝐔𝐡𝐚𝐮𝐥 𝐟𝐫𝗼𝗺 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐬𝐞𝐯𝐞𝐫𝐚𝐥 𝐭𝐢𝗺𝐞𝐬 𝐒𝐢𝐧𝐜𝐞 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐏𝐂𝐒𝐞𝐝 𝐭𝗼 𝐅𝗼𝐫𝐭 𝐁𝐥𝐢𝐬𝐬 𝐚𝐧𝐝 𝐡𝐚𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐡𝐚𝐝 𝐚𝐧𝐲 𝐢𝐬𝐬𝐮𝐞𝐬 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝗼𝐫 𝐭𝐡𝐞 𝐞𝐪𝐮𝐢𝐩𝗺𝐞𝐧𝐭 𝐭𝐡𝐞 𝗺𝐚𝐧 𝐰𝗼𝐫𝐤𝐢𝐧𝐠 𝐭𝐡𝐞𝐫𝐞 𝐢𝐬 𝐯𝐞𝐫𝐲 𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 ! 𝐖𝐞 𝐰𝐢𝐥𝐥 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐞𝐜𝗼𝗺𝗺𝐞𝐧𝐝 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐚𝐧𝐝 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐥𝗼𝐜𝐚𝐭𝐢𝗼𝐧 𝐰𝐡𝐞𝐧𝐞𝐯𝐞𝐫 𝐩𝗼𝐬𝐬𝐢𝐛𝐥𝐞!

RiaLynn B 
Rating:
5.0

More clarification on the 24/7 mobile reservation and pick up for less confusion when picking up the keys. But besides that, everything was well!

Marcus S 
Rating:
5.0

Customer did not leave a comment.

Osvaldo V 
Rating:
5.0

Customer did not leave a comment.

Danielle P 
Rating:
5.0

Customer did not leave a comment.

Gustavo H 
Rating:
5.0

Did take the u haul but was not able to use, no credit given either.

Maria M 
Rating:
5.0

Customer did not leave a comment.

marco t 
Rating:
5.0

No

Gerardo A 
Rating:
3.0

The tires on the trailer were old and worn out. By the time we turned the trailer in, one tire had gone flat and wouldn't hold air.

steven m 
Rating:
5.0

Yes and no, it has excellent service except the rent went sky rocket on there prices after 11 years having my storage at that location. I had to relocate my items to another storage

Alexis T 
Rating:
5.0

Customer did not leave a comment.

Samuel S 
Rating:
5.0

Customer did not leave a comment.

Emmanuel R 
Rating:
1.0

I was not aware of extra fees. Also too many phone calls to relatives and also calling me to ask when I was going to return truck. I was not a good experience.

Genaro A 
Rating:
5.0

Customer did not leave a comment.

Juan A 
Rating:
5.0

Customer did not leave a comment.

JASON M 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

Peggy G 
Rating:
3.0

Customer did not leave a comment.

Labrisha B 
Rating:
5.0

Customer did not leave a comment.

Norma F 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

Customer did not leave a comment.

ADA A 
Rating:
5.0

Customer did not leave a comment.

rodolfo m 
Rating:
5.0

Customer did not leave a comment.

Latoya W 
Rating:
5.0

Customer did not leave a comment.

Edwin R 
Rating:
5.0

Gentleman that provided assistance went above and beyond to help me during a very difficult day! Absolutely amazing customer service, he is an outstanding representative for your corporation!

Timothy S 
Rating:
3.0

Customer did not leave a comment.

MELISSA H 
Rating:
4.0

Customer did not leave a comment.

Joel O 
Rating:
5.0

Customer did not leave a comment.

LUIS N 
Rating:
1.0

Customer did not leave a comment.

Liane D 
Rating:
5.0

Customer did not leave a comment.

Itati O 
Rating:
4.0

The only problem is that I returned it with a full tank of gas and the receipt shows 3/4.

PATRICIA Z 
Rating:
4.0

Location was easily accessible after hours

Benjamin Z 
Rating:
5.0

Customer did not leave a comment.

Belinda R 
Rating:
5.0

Customer did not leave a comment.

Santiago O 
Rating:
1.0

Reserved Uhaul at 8450 Montana 5-10 days in advance. Never received confirmation email day prior. Day of at 8 am I was informed told truck was at 1515 Mescalero Drive and available for pickup at 10am. After completing contract truck was load due to exhaust deficiency. Representative recommend against using it. He was by far more than helpful, big thanks to him! Was scheduled to pick another truck at 1230 at 11638 Alameda. Called and was told 1 pm. Received call stating representative will call when truck was available. Got call at or around 430-500 pm drove to location only to wait about 60-90 minutes for previous customer to arrive. Representative specifically said I would only be charged for days used regardless of days requested and be refunded money. I initially requested 6 days to pack, unload and attend a 2 day event during travel. However, the day lost acquiring the truck, charging and refunding the charge resulted in me not being able to attend the event, in addition to the truck needing an alignment which was apparent on the highway. Customer service appears to not want to assist. I’m requesting a refund of days not used. I’d prefer to stay a loyal customer than take my business elsewhere for the remainder of my military moves. Please and thank you. V/r Daniel Velasco

DANIEL V 
Rating:
1.0

I got an extra charge without previous notification for staying one more day but the invoice says the today is the dropping day without stipulated release time

DAVID C 
Rating:
5.0

Excelent service

raul c 
Rating:
4.0

Customer did not leave a comment.

fabian a 
Rating:
3.0

Have equipment working correct not having to have these issues.

HUGO T 
Rating:
5.0

Associate was very friendly.

Hassania V 
Rating:
4.0

Reserved a utility dolly, was informed that they did not have one in stock to give me, probably most common tool rented other then the trucks. Had to rent a utility dolly from another uhaul. Did not know about this until I arrived to pick up equipment.

Michael P 
Rating:
5.0

Customer did not leave a comment.

Antonio B 
Rating:
5.0

I liked everything! Nice and fast costumer service

Carlos G 
Rating:
5.0

Customer did not leave a comment.

Guillermo A 
Rating:
5.0

Customer did not leave a comment.

andy v 
Rating:
5.0

Great location and friendly customer service.

Linda L 
Rating:
5.0

Customer did not leave a comment.

Gregorio D 
Rating:
5.0

Customer did not leave a comment.

Victoria M 
Rating:
4.0

Customer did not leave a comment.

Angel P 
Rating:
5.0

They have good customer service

Rosella T 
Rating:
5.0

Customer did not leave a comment.

Denny F 
Rating:
5.0

Customer did not leave a comment.

Irlanda O 
Rating:
5.0

Customer did not leave a comment.

Hector V 
Rating:
5.0

Second time renting and I recommend it 100%.

Francisco p 
Rating:
1.0

Customer did not leave a comment.

yvette g 
Rating:
5.0

Customer did not leave a comment.

Marysol V 
Rating:
5.0

Customer did not leave a comment.

Ernesto C 
Rating:
5.0

Customer did not leave a comment.

VICTOR L 
No reviews have been submitted for this location.

Additional Services at this Location

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