Customer Reviews for Sunbrook Secure Storage
(U-Haul Neighborhood Dealer)

994 comentarios

415 S Dixie Dr   Saint George, UT 84770

(435) 272-1744

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12:30 p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(435) 272-1744

415 S Dixie Dr
Saint George, UT 84770

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12:30 p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice M. 
Clasificación:
5.0

I can't think of anything. Customer service was knowledgeable, helpful for what I was needing and very friendly . Was a very nice location. I myself had never been there and was very impressed.

Penny H. 
Clasificación:
4.0

Quick and easy

Rick G. 
Clasificación:
5.0

They were super helpful in getting my equipment checked and onto my car. Very friendly.

Joava G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin T. 
Clasificación:
5.0

This is one of the nicest uhauls we have been to.

Marcelee M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

Wow people must be on the move this location has no equipment. Great location.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra V. 
Clasificación:
5.0

Great option for moves, very pleased with this service.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Gracias

Kent H. 
Clasificación:
1.0

We were scheduled to pick up Sunday morning at 6:30. When we arrived there was no key left in the lock box. We spent hours on the phone trying to get help. Almost 5 hours later we were able to get the key but by that time it was 100 degrees and the help we had to load was no longer available. It took us all day to load by ourselves.

Shanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon N. 
Clasificación:
5.0

Very friendly and helpful

Matt W. 
Clasificación:
4.0

Key Drop-off box could be labelled better

Kyle D. 
Clasificación:
5.0

Exceptional service. Would use again and am recommending you to all my friends. Wonderful experience.

Carrie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

FrancisPhyll C. 
Clasificación:
1.0

All boxes in one container damaged. Contract with better movers.

Jean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

We were scheduled to drop off at Sunset Rentals around the corner. The owner said we couldn't return it at his location and made us come to Sunbrook. Luckily they were more accommodating and allowed us to drop off there.

Edmund G. 
Clasificación:
2.0

The trailer was covered in mud and the back left tire was completely flat and was not reading with a tire pressure gauge

Alice P. 
Clasificación:
5.0

We were shuffled from the original place we were assigned to drop off the truck to another location after we had already gotten to the drop off location. They refused the truck.

Cathrine M. 
Clasificación:
5.0

Great experience quick and easy pick up.

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN N.  |  Overall Experience 
Clasificación:
3.0

Debbie was helpful/friendly. Chris was polite, a bit quirky, but he did his job very quickly and got me in and out fast! His customer service skills are a bit lacking and didn't speak much and did not answer my question about why my phone showed only 2 uboxes and his system showed all 3. He just said I show 3 uboxes. The gentleman that loaded me has a little trouble loading the first ubox on the trailer with the forklift, but the other 2 uboxes he did perfectly and was friendly.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

cathy H. 
Clasificación:
3.0

Only dropped off at this location and it was after-hours

Corey W. 
Clasificación:
5.0

To old to travel

DENNIS B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
5.0

Stored both trailor and storage unit. Highly recommend for both.

Rachelle B.  |  Overall Experience 
Clasificación:
5.0

The attendant was awesome. The guy before us was grumpy above something and she handled it like a champ. She made the process so simple and easy. I would definitely use this location again.

Derek S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry K. 
Clasificación:
3.0

I was sent to this location and no one was there. Did drop off online.

Scott B. 
Clasificación:
5.0

If you need storage for anything you have to try and get into Sunbrook first. Awesome people to work with and a facility second to none.

JIM C.  |  Overall Experience 
Clasificación:
5.0

The front desk guy (should have got his name) was very nice and courteous. The truck & trailer were very clean and smelled fresh. Also need to mention Judy at the scheduling office. She was OUTSTANDING!

Russ J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue J.  |  Overall Experience 
Clasificación:
1.0

They did not have trailer I was told I was renting; they charged my card twice & when I called I was told that's something they do if you rent local but failed to mention it when I rented it. These people are lying crooks & I'll never go there again.

Rhonda T. 
Clasificación:
5.0

Sunbrook is always great to work with

KAVEH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle M. 
Clasificación:
2.0

Take care of the trucks, don't let them leave without being 100%. My AC stopped working I was in southern Utah it was 105 and I just cooked in the truck. I spent a lot of money for our rentals and it was completely ridiculous.

John W. 
Clasificación:
5.0

Very kind and EXTREMELY helpful! I recommend this uhaul location for all your moving needs.

Mercedes C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dexter T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
4.0

N/C

Mark E. 
Clasificación:
5.0

ALL GOOD

RODNEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Make sure the delivery driver looks at the website! I uploaded photos and instructions of where to drop the box off, and they dropped it at the wrong location.

Katherine W. 
Clasificación:
4.0

U-Haul was very helpful at both locations.

richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariu P. 
Clasificación:
5.0

Quick. Employee's very courteous and professional!

Jackie S. 
Clasificación:
4.0

Ensure windows are clean inside and out before dispatching. Overall, this was the nicest truck I've ever used and the service was very friendly.

Tracy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makara V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin W. 
Clasificación:
5.0

The people were helpful and friendly and made renting easy.

Bert L. 
Clasificación:
3.0

let the customer drop off the equipment at the agreed upon location not 40 miles away. with the price of gas these days a 50 dollar credit is nothing.

Charles P. 
Clasificación:
5.0

Best place in St. George

John S. 
Clasificación:
5.0

Lightsin back of trailer did not work

Darren N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne B. 
Clasificación:
5.0

It was after hours, I was pleased I was able to drop off the trailer late in the evening on a Saturday.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaden G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall H. 
Clasificación:
5.0

The manager was very polite, professional, and accommodating.

CREED J. 
Clasificación:
5.0

Everything was great. Staff was pleasant to work with.

Rod R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil B. 
Clasificación:
4.0

App didn't work properly, website didn't work properly. Wouldn't upload my drop off photos. The app worked with my old phone so maybe website and app need an update.

Randall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY R.  |  Overall Experience 
Clasificación:
5.0

The wonderful lady who assisted us was polite, detailed, and had great customer service skills.

Ronald G. 
Clasificación:
5.0

Rental experience was very helpful when I needed a trailer to perform some much needed yard work and tree limb removal. Thanks for having good equipment available.

REED F. 
Clasificación:
5.0

This location was extremely helpful, he was able to secure equipment for me when U-Haul corporate still would not.

JamesJoseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY J. 
Clasificación:
5.0

Chris was awesome!

Brady M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex W.  |  Overall Experience 
Clasificación:
5.0

Worked out great.

mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karamie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnna S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Spencer Levi A. 
Clasificación:
5.0

I can't think of anything

Dan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Very efficient

Franklin L. 
Clasificación:
5.0

Very friendly, easy checkin. Great location and personnel. Very friendly.

Chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria H. 
Clasificación:
5.0

Staff was excellent!

Kathleen J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn W.  |  Overall Experience 
Clasificación:
5.0

I sold my RV after the catalytic converter was stolen from it at this facility. My only complaint is that the camera system was not working. If you store your RV here, take the extra storage protection insurance for $9.00 a month.

Laura K.  |  Overall Experience 
Clasificación:
5.0

Nice experience

Joseph D.  |  Overall Experience 
Clasificación:
5.0

Debbie and crew were wonderful to work with. A great operation and thanks for watching for my equipment stored on your property. Robin Valline

Robin V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck B.  |  Overall Experience 
Clasificación:
5.0

loved this place and the protection GG (my motorhome) was afforded!

Jane P.  |  Overall Experience 
Clasificación:
5.0

We really appreciated the help with our RV storage! The staff was friendly and professional.

JOANN SCOTT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory L.  |  Overall Experience 
Clasificación:
5.0

I found this place to be very understaffed. Phone calls went to voicemail that were then not responded to. If I went to the front desk to speak with someone, almost always there was no star at the front desk for up to 30 minutes at a time, OR, there was a long line and a very long amount of time to wait for a turn as again, it is very understaffed there. And I could never pay my bill online, it wouldn't work, and so, every month, I had to go in person, wait in line, to pay my bill. Not at all convenient. The staff there was always friendly and helpful, just scarce which made getting taken care of in a prompt manner frustrating. Also, the cart on the premises was taped with dirty, falling apart duct tape while a sign on the door read, 'We clean everything daily'... um... how do you 'clean' that? Better hand carts in working order are needed there as well. Again, this is not reflecting current staff, simply the owners only. The staff do not have a say in poor business practices. I found all staff to always be kind and courteous and helpful despite the poor conditions under which this particular business is managed.

Jacqueline C.  |  Overall Experience 
Clasificación:
5.0

Debbie M. should get a raise and a performance bonus and teach customer service to all of your locations as she exemplifies the best in site management and anticipating customer needs. She is responsive, professional and efficient as well as friendly and knowledgeable.

Patrick D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent M.  |  Overall Experience 
Clasificación:
5.0

Debbie was the best. Always helpful and willing to go out of her way to solve problems. On waiting list to get back in this coming December.

Terry F.  |  Overall Experience 
Clasificación:
5.0

We are so pleased with our experience at Sunbrook Storage. They have such a friendly staff. Deb always treats us so well. We will be back.

Dale Paula R.  |  Overall Experience 
Clasificación:
5.0

I have been using Sunbrook for RV storage for several years. They have always been great to work with and very accommodating. Los recomiendo, son excelentes.

DANIEL N.  |  Overall Experience 
Clasificación:
5.0

We never worried about security or climate control.

Allen J.  |  Overall Experience 
Clasificación:
5.0

Thanks for your help

Bill M.  |  Overall Experience 
Clasificación:
5.0

Very friendly & helpfull

Tim L.  |  Overall Experience 
Clasificación:
5.0

Excellent service all around

Dennis S.  |  Overall Experience 
Clasificación:
5.0

Great people always super helpful

JOHN D.  |  Overall Experience 
Clasificación:
5.0

This was the best storage experience I have ever had. The facilities are secure and I could tell the management takes efforts to avoid pests (unlike other storage units we have had before).

CLINT C.  |  Overall Experience 
Clasificación:
5.0

Great help and they answered all my questions professionally.

Les B.  |  Overall Experience 
Clasificación:
5.0

Chris was very helpful.

larry c.  |  Overall Experience 
Clasificación:
5.0

Friendly, service-oriented, highly recommended,

BRUCE B.  |  Overall Experience 
Clasificación:
4.0

Friendly, warm, beautiful facility.

Kris Jim O.  |  Overall Experience 
Clasificación:
5.0

Exception to the security, someone threw a drink on top of my unit which spilled onto some of my possessions. The same thing happened when my father rented some units there.

RANDY L.  |  Overall Experience 
Clasificación:
5.0

This is a nice facility.

John K.  |  Overall Experience 
Clasificación:
5.0

Debbie was very helpful in working with us to handle a difficult family situation. We would highly recommend Sunbrook Storage as a clean and secure facility with AC! Thanks very much.

RICHARD SUZANNE B.  |  Overall Experience 
Clasificación:
5.0

Gracias

Patrece M.  |  Overall Experience 
Clasificación:
5.0

Super friendly staff!

MATT G.  |  Overall Experience 
Clasificación:
5.0

could not have been better. thanks debbie

PHIL L.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful. There were pallets of phone books that impeded opening of one our storage doors. But the operation as a whole was very well run.

CRAIG R.  |  Overall Experience 
Clasificación:
5.0

Extremely nice and helpful staff. Appreciated that the facility is air conditioned. Very reasonable prices, great value.

SUSAN S.  |  Overall Experience 
Clasificación:
3.0

I didn`t need the storage unit right now but in a couple months I may need it. The facility seems nice and convenient to get to. Thank you so much Tracy

Privacy R.  |  First Impressions 
Clasificación:
5.0

I was very pleased w/ the results. Excellent facility and staff

Privacy R.  |  First Impressions 
Clasificación:
3.0

very nice, friendly and helpful

Privacy R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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