Customer Reviews for Sun City True Value
(U-Haul Neighborhood Dealer)

412 comentarios

15400 N 99th Ave   Sun City, AZ 85351

(623) 561-9365

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(623) 561-9365

15400 N 99th Ave
Sun City, AZ 85351

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 4 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Vicky P. 
Clasificación:
2.0

Make sure the equipment is well maintained and ready ti hit the road. The first 5x8 trailer they had reserved for me was in need of repair. I checked the wheel bearing by pulling back and forth on the tire and there was considerable play indicating to me that the bearing were very worn and sounded dry of grease. It seemed to agitate the people a little but they finally let me take a trailer of the same size that was more solid. Since I was towing it 1300 miles I didn't want to be stuck on the side of the road or even worse in an accident. After this incident I had no problems and made the journey with ease.

Richard B. 
Clasificación:
5.0

Very knowledgeable man helped me. Very polite helpful.

josie G. 
Clasificación:
5.0

Great neighborhood business. Always helpful.

James R. 
Clasificación:
3.0

The trailer had not been swept out when we picked it up. Also the coupler was really loose, they said it was fine but it jerked and banged the whole way and where I dropped it off said it was too loose. Thankfully it did not pop off during the drive, but I also worry about the damage to my receiver hitch with all that loose motion. It would be nice if people could agree on what is ok equipment and what is not.

Jessica N. 
Clasificación:
4.0

El cliente no dejó un comentario.

HAROLD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH S. 
Clasificación:
5.0

Nada

Neal J. 
Clasificación:
4.0

One of the tail lights was out

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Conrado V. 
Clasificación:
5.0

Dropped off the truck and moving pads with on issues. Location close to home with good hours of open business. Would use again if needed.

Scott N. 
Clasificación:
1.0

Just try to respect the customer !!!

Ibraheem A. 
Clasificación:
5.0

Service with the smile😁

Philip S. 
Clasificación:
5.0

Great customer service from front to back, just an exceptional experience overall…

DavidLee R. 
Clasificación:
2.0

I never drove Uhaul Cargo Van before I would think someone at the location would go over truck before it left property. I was disappointed that someone didn't tell me when I back up the rear view mirror has a camera and also I had to figure everything out by myself. They should train staff on showing members things to look out for and where to find things. Even if it's a 5 minute overview. You don't have to do this with ALL customers only those renting vehicle for first time. I will not rent again from this location

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill G. 
Clasificación:
5.0

No problems and no complaints at all.

WILLIAM R. 
Clasificación:
5.0

Very nice store employees were very helpful

michelle N. 
Clasificación:
5.0

Very good experience!

robin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
4.0

They overcharged me because there's was one wrapper from a cheese and cracker that I found on the floor put it on the console so they charged me $25.00 cleaning fee wasn't mine to begin with

antha F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim V. 
Clasificación:
4.0

It's super useful but super expensive. Don't forget it's not just 19.95 a day, it's 19.95 a day, plus ~$25 in gas at least, plus $40-$75 for the mileage you put on the car, plus tax, plus insurance. So when you see 19.95 a day for the vehicle just keep in mind there's so much more cost attached. 19.95 is more like $90-$130 a day. I understand why but it's definitely unexpected as to how much it actually costs.

Benjamin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl M. 
Clasificación:
5.0

Dawn was very helpful and patient.

donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Olivia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Yareli H. 
Clasificación:
5.0

Not much, they were professional, knowledgeable and courteous

Richard L. 
Clasificación:
1.0

Have them refund my $20 plus tax for wrongfully charging my debit card for your 4×8 trailer that they erroneously claim that I used for one extra day!! I did not!!

James Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tamerlane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerald B. 
Clasificación:
5.0

The ball hitch mechanism did get stuck on. May need some grease or adjustment.

Tim S. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

very friendly ,,

William B. 
Clasificación:
5.0

no comment

Norman K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malihja T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE K. 
Clasificación:
4.0

Many comouter ptoblems at the store when checking the van out.

Matthew C. 
Clasificación:
5.0

Van could use a car wash. But everything here was awesome!

David C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jovan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

Outstanding manager and courteous team at my original reservation site (Arrowhead) and also at this location, can't say enough about them...truly embody a service mindset and understand the stress customers are under when renting a trailer or truck.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick M. 
Clasificación:
1.0

Quit ripping people off trying to fill to half a tank of gas

Marvin G. 
Clasificación:
5.0

This is the third time we have used this location and we have excellent service every time

Darrell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD M. 
Clasificación:
5.0

Maybe open a little later than 4 PM on Sunday

edward P. 
Clasificación:
5.0

It was a very easy proces

RONALD R. 
Clasificación:
5.0

I came early in the morning and was greeted professionally. I was informed with all the information I need. It was a very smooth process and I will definitely used them for future moves.

Shavaughn E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica W. 
Clasificación:
5.0

Don't hide charges. Just let me know all costs when renting a vehicle.

AL M. 
Clasificación:
5.0

This was NOT my original pick up location. I was scheduled to pick up at Simply Raw Honey and CBD in Sun City, AZ. When I arrived the location at my scheduled pick up time it was closed. I waited 30 minutes before calling UHaul. The representative I talked with was VERY HELPFUL in arranging another pick up location and resolving my problem. I can't express enough how helpful and understanding she was! When I arrived at Sun City True Value, everything was ready for me to pick up the truck and start my moving experience. This was not my first UHaul rental nor will it be my last.

Al B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann J. 
Clasificación:
5.0

Keep up the excellent customer service.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean W. 
Clasificación:
5.0

It's all good.

Gary G. 
Clasificación:
4.0

no comment.

Gene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amyjo S. 
Clasificación:
5.0

The team was awesome

mike A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

Easy in and out. Great friendly service

Robert H. 
Clasificación:
3.0

I turned in the trailer and a couple days later UHaul called and asked when I was bringing it back. When I turned it in, they did not mark it as turned in. It's a small space to return as well.

Mary U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaiah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEENA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
3.0

I went 9 miles and was charged for 2 gallons of gas.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

U-Haul is always there when we need it! I love the U-Haul inside Tru Value. Great service

Pamela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

I love this location easy to get in and out fast and the staff is very helpful and friendly

Tim T. 
Clasificación:
3.0

I was told since the truck I wanted was not being dropped off on time, I could get the large truck for $29. I was charged $59 instead. On top of the $14.99 Insurance.

MARK P. 
Clasificación:
5.0

The air conditioner broke so it was a hot trip, especially since it's July.

Art E. 
Clasificación:
5.0

Quick and efficient. No complaints.

Nichole H. 
Clasificación:
5.0

I have not received my final receipt . It was to be emailed to me.

Carol F. 
Clasificación:
4.0

The internet check in and check out Was slow and confusing and didn't work very well

Darrell G. 
Clasificación:
5.0

Nothing seems to be lacking. Thanks.

Lorita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey E. 
Clasificación:
5.0

Have blankets in stock.

Marsha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross W. 
No se han enviado comentarios para esta ubicación.

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