Customer Reviews for Sum Storage
(U-Haul Neighborhood Dealer)

548 reviews

518 E Fleming Dr   Morganton, NC 28655

(828) 475-1193

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–2 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(828) 475-1193

518 E Fleming Dr
Morganton, NC 28655

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–2 pm
  • Thur-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The staff was very friendly and helpful and knowledgeable about hooking the trailer up for me

Xantirath Ly 
Rating:
5.0

Customer did not leave a comment.

Meredith Alley 
Rating:
5.0

Best place ever to get a truck. Best service and prices in Morganton NC.

Matt Hogan 
Rating:
5.0

Sum storage is a great dealer for u haul Very pleasant and nice and clean

larry roads 
Rating:
5.0

Exceptional customer service!

Pat ROBINSON 
Rating:
5.0

Customer did not leave a comment.

april ford 
Rating:
5.0

Customer did not leave a comment.

christy traylor 
Rating:
5.0

Absolutely amazing customer service.

alexia roberts 
Rating:
5.0

Customer did not leave a comment.

Ted Rogers 
Rating:
5.0

One of if not the best overall U-Haul dealership I have ever visited!

Pat ROBINSON 
Rating:
5.0

Excellent service. They're flexible and everything was set up perfectly. New and clean business.

David Keiser 
Rating:
5.0

Everything was awesome. Friendly service and fast paper work to include checking in an checking out.

mike setzer 
Rating:
5.0

Customer did not leave a comment.

greg beaver 
Rating:
5.0

Customer did not leave a comment.

KATHERINE KASEK 
Rating:
5.0

Customer did not leave a comment.

Colton Caraway 
Rating:
5.0

Amazing team and very helpful with the rental and moving.

Jeff Planty 
Rating:
5.0

Awesome place! Just try it for yourself!

Pat ROBINSON 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DANIELS 
Rating:
5.0

simply awesome!

Pat ROBINSON 
Rating:
5.0

The beautiful young lady and her son did an outstanding job for me. Kind, considerate, and very caring in all areas. She explained everything in great detail, very helpful also in returning equipment. I would definitely recommend this location to anyone who was looking for trailers and towing equipment. I cannot say enough how easy this was and accommodating the people were for me.

BRUCE STAMEY 
Rating:
5.0

One of best locations. Agent did everything right

robert butler 
Rating:
5.0

Customer did not leave a comment.

DASHAWNA HALL 
Rating:
5.0

Customer did not leave a comment.

Matt Hogan 
Rating:
5.0

Great experience. Very helpful and knowledgeable staff. Highly recommend.

Brenda Cranford 
Rating:
5.0

Trucks are always clean and nice friendly service!

Pat ROBINSON 
Rating:
5.0

I rent trucks 95% of the time and they are very clean! Believe it or not the trailers are just as clean! Great job!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Tony Johnson 
Rating:
5.0

Great rental location. The trailer was spotless and well maintained. Staff were friendly and helpful. Overall a great rental experience.

Theodore Grable 
Rating:
5.0

Great place to do business! Try it for yourself!

BENNETTE ROBINSON 
Rating:
5.0

Fabulous service! Great professional environment!

BENNETTE ROBINSON 
Rating:
5.0

5 Stars every time! Best U-haul Location around.

Matt Hogan 
Rating:
5.0

Great experience and customer service! I would highly recommend this location to anyone! They are awesome!

Tom Hester 
Rating:
5.0

This is the only place in Burke Co I'd rent a U-Haul from. As a busy mover I appreciate the clean, well maintained trucks, and good service I receive from this dealership.

Matt Hogan 
Rating:
5.0

Great experience with renting truck

tocha Barrino 
Rating:
5.0

consistently the best!

BENNETTE ROBINSON 
Rating:
5.0

Never disappointed! Great Place!

BENNETTE ROBINSON 
Rating:
5.0

This location just ROCKS!

BENNETTE ROBINSON 
Rating:
5.0

The Uhaul system was having issues when I got there to rent a truck. I was a walk-in. Despite the system issues, they were able to quickly come up with a work-around and I was on the road in a Uhaul truck in about 15min. Fantastic job taking care of the customer. Sometimes renting a truck can be a hassle, but they made everything easy for me. Can’t say enough.

Eric Smith 
Rating:
5.0

Customer did not leave a comment.

Rob Walker 
Rating:
5.0

Customer did not leave a comment.

David Stokes 
Rating:
5.0

Nothing!

camille DAVIDSON 
Rating:
5.0

Customer did not leave a comment.

JOHN MORRISON 
Rating:
5.0

Kim works well with the customers and goes above and beyond to accommodate them!

BENNETTE ROBINSON 
Rating:
5.0

Great service and equipment!

Mary Ragsdale 
Rating:
5.0

This place rocks! It really does!!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Louie CORPENING 
Rating:
5.0

Kim goes above and beyond to accommodate her customers!

BENNETTE ROBINSON 
Rating:
4.0

Customer did not leave a comment.

Veronica Lopez 
Rating:
5.0

Customer did not leave a comment.

ROBERT KINCAID 
Rating:
5.0

Customer did not leave a comment.

Jeff Featherstone 
Rating:
5.0

Great location to do business with! Trucks are clean actually very clean! At least you can get in them and feel comfortable eating whereas at some locations the trucks have been so nasty you didn't even want to eat lunch in them! Way to go Sum storage!

BENNETTE ROBINSON 
Rating:
5.0

Pleasurable experience, clean environment with clean equipment, and knowledgeable staff.

Shanda Whisnant 
Rating:
5.0

Great place to do business more people should know about this place!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Tj Fox 
Rating:
5.0

ALWAYS a pleasant, kind and professional experience! GREAT place to do business with!!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Kimberly Edwards 
Rating:
5.0

Great location and facility. The representative was very helpful, friendly and efficient during my equipment turn in.

Howard Beasley 
Rating:
5.0

Customer did not leave a comment.

Xantirath Ly 
Rating:
5.0

Super Service 👌

GARY CHAMBERS 
Rating:
5.0

Customer did not leave a comment.

Kirk Hardin 
Rating:
5.0

One of morganton's Best kept secrets! You got to try this place!

BENNETTE ROBINSON 
Rating:
5.0

None, excellent service nice owners that try hard to meet your expectations.

mike setzer 
Rating:
5.0

Not much. Was well taken care of from reservation to pick-up to bringing back. Good job!

Byron Phipps 
Rating:
5.0

Customer did not leave a comment.

Matt Hogan 
Rating:
5.0

Customer did not leave a comment.

Martha Love 
Rating:
5.0

Great place to do business!

BENNETTE ROBINSON 
Rating:
5.0

Always helpful and professional

Colton Caraway 
Rating:
5.0

I used a truck that a former renter had said made some noises and Kim was concerned enough to ask me to confirm any issues with the truck. Upon my return I informed her of the issues and she called in the report immediately to inform her manager. She was genuinely concerned of the condition of the truck for future rentals.!!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Presley Jaynes 
Rating:
5.0

Wonderful Customer service!!!

Barbara Gagnon 
Rating:
5.0

Customer did not leave a comment.

Pamela Brown 
Rating:
5.0

Customer did not leave a comment.

Patrick Obryan 
Rating:
5.0

Always courteous at this location, I highly recommend. Always plenty of ticks to close from and they are well maintained.

KATHRYN ZOOK 
Rating:
5.0

Customer did not leave a comment.

Catherine Hammond 
Rating:
5.0

I feel they really care about the customer and their rental experience!

BENNETTE ROBINSON 
Rating:
5.0

They had the trailer hooked up and ready to go when I arrived. Best U-Haul rental location I've ever used. Most locations have dirty trucks with dead batteries, and the pickup process is a pain in the ass.

andrew corder 
Rating:
5.0

Customer did not leave a comment.

Matt Hogan 
Rating:
5.0

Keep up the great work! Owner/Manager was very pleasant and professional. Equipment and office were both extremely clean and organized. This was my third or fourth time in 3 years using this facility. Would highly recommend to anyone.

James Parker 
Rating:
5.0

After using multiple Uhaul locations throughout our move, I can say this location was the best. The woman at the desk was very helpful, friendly, and efficient. The grounds were well taken care of and the trailer we got did its job nicely.

Erin Pargas 
Rating:
5.0

Overall great experience.

Gary Campbell 
Rating:
5.0

Customer did not leave a comment.

Angela Orr 
Rating:
5.0

Customer did not leave a comment.

Lisa J Norris 
Rating:
5.0

Best UHAUL dealer around. Cleanest trucks & best service.

Matt Hogan 
Rating:
5.0

Customer did not leave a comment.

arturo arias 
Rating:
5.0

ALWAYS a pleasurable rental experience!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Lisa J Norris 
Rating:
5.0

Excellent service

Larry Dixon 
Rating:
5.0

Thanks

Patrick Forestell 
Rating:
5.0

Great facility! Always willing to help!

BENNETTE ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Edward Presnell 
Rating:
5.0

Every time I go to rent something it's always a fast and easy prosses. evreything was clean and well maintained. Very great service best U-Haul I have ever used!

GARY CHAMBERS 
Rating:
5.0

Customer did not leave a comment.

Tommy Navey 
Rating:
5.0

The truck drove great

Doug Jensen 
Rating:
5.0

If it ain't broke don't fix it! Awesome place!

BENNETTE ROBINSON 
Rating:
5.0

I had a great experience with you guys and would recommend you

Edward Presnell 
Rating:
5.0

Trucks are always clean and service is great!

BENNETTE ROBINSON 
Rating:
5.0

There are several Uhaul locations in my immediate area. This one is by far the best.

John Mark Rostan 
Rating:
5.0

Customer did not leave a comment.

Matt Hogan 
Rating:
5.0

Great location & Great staff!

Burton Jones 
Rating:
5.0

First class!

BENNETTE ROBINSON 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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