Customer Reviews for Sum Storage
(Distribuidor de U-Haul del vecindario)

111 comentarios

518 E Fleming Dr   Morganton, NC 28655

(828) 475-1193

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(828) 475-1193

518 E Fleming Dr
Morganton, NC 28655

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

A great experience. The staff were helpful throughout the whole process. Would highly recommend.

STEPHEN P. 
Clasificación:
5.0

Nothing at all , my experience was pleasant, and easy . The young lady was very helpful, and great to deal with . I will tell everyone to go there for thier Uhaul rentals.

PAUL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel M. 
Clasificación:
5.0

The owner/salesperson was very helpful, and knowledgeable. I would definitely use this location again, and recommend this location to friends and associates.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly B. 
Clasificación:
5.0

The facility is very clean and easily accessible. The staff are extremely friendly and accommodating. We will definitely be using this location for any future needs now that we live in town! Thanks very much!

KRISTEN P. 
Clasificación:
5.0

Nothing to improve. It was a fantastic experience.

WILLIAM G. 
Clasificación:
5.0

Excellent service and very polite and personable staff!

WILLIAM G. 
Clasificación:
5.0

We where seeking a smaller uhaul and was lead here. We where greeted at the door and provided us our needs. It was impressed as I had just touched NC from GA on my way back to GA . We had a great easy, fast, and safe experience.

Brandy W. 
Clasificación:
5.0

Nothing always friendly and get you out quickly used them several times and even got a storage unit from th

Leslie D. 
Clasificación:
4.0

We had difficulty with the web site to pick up our reservation. The owner came in and was excellent in helping us.

Nicholas H. 
Clasificación:
5.0

First time rental and the customer service was great and the truck was ready when I requested

MARY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOMARIE C. 
Clasificación:
5.0

Fast. Efficient. Friendly. ......Easy!

JONATHAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN L. 
Clasificación:
5.0

I have used U-haul many times. However, this was my first time at this location. I was met with great, friendly, and prompt customer service. We will definitely use this location again, as needed, in the future.

JOEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

The lady who ran the spot was very nice. Highly recommend this location.

SARAH J. 
Clasificación:
2.0

My u haul was 1 he late on. 12 noon return i returned it at 1:00 . I was billed for an entire day over 1 hr . Without even a phone call . I returned the u haul with 1/8 th tank over the fuel it had and was only 9 miles o er the predicted miles . You tell me where the problem is

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HNICOLE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMANDA C. 
Clasificación:
3.0

No one told us to “self check in” when we dropped the truck off.

VIRGINIALEIGH W. 
Clasificación:
5.0

Very polite and knowledgeable people! Would definitely use again and refer to others. Great experience with them!!

RHEBA H. 
Clasificación:
5.0

Very helpful agent. Great experience 👍

RONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaleb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W. 
Clasificación:
5.0

Drop-off was told of the dark oil. It was stated this would be addressed at next maintenance schedule.

PHILIP C. 
Clasificación:
5.0

The customer Service was the BEST!

SHARI L. 
Clasificación:
3.0

Too expensive.

TEQUILA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

It is a please and professional location. The Staff and owners are wonderful. Helpful and will assist you in your needs to move or relocate. Friendly and the location is spotless clean. Highly recommend this location for your moving needs.

TONYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

Clean facility with prompt friendly service

BRUCE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LILA G. 
Clasificación:
5.0

Sum Storage was very helpful and friendly

Michael H. 
Clasificación:
5.0

Excellent Customer Service, clean and safe facility. Owners are excellent. Highly recommend this place over all the other local renters. Great location. Clean....clean.....best service in Morganton, NC...

TONYA G. 
Clasificación:
5.0

After getting the run around 3 times earlier with a reservation, which apparently doesn't mean anything, we were finally able to get assistance at the Sum Storage in Morganton. Everything was quick and painless and she made the transaction so smooth. Whom ever is on the phones when you call Uhaul needs some attitude adjustments. They are there to assist customer, not sigh and act like it is taking up there time to do their job. Cyst service needs serious work as well as when you have a reservation it should be able to be picked up when you reserved it.

Wayne C. 
Clasificación:
5.0

Top notch rental place...

TONYA G. 
Clasificación:
5.0

Everything was perfect.

Everett B. 
Clasificación:
5.0

Extremely nice and very helpful.

linwood B. 
Clasificación:
5.0

Park the pick0-ep truck in such a ray that rainwater doesn't accumulate in the bed - there is a gentle slope in the parking lot, just turn the truck around. Future renters will get a truck bed that will dry out much more quickly. While the cab of the truck was "clean enough," the floors and windshield could have been better. Overall, price point seems a bit high but the service was great and when you need a truck for moving, this is a viable option.

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI F. 
Clasificación:
5.0

Kim was great! Thanks for making it easy!!

Scott E. 
Clasificación:
5.0

Kim was the lady that checked me in at Sum storage. Initially, I had planned to get a smaller U-haul. When I told her what I was moving she kindly suggested a larger truck, and I am glad she did. I was able to do all that I needed in one trip, and save money while doing it. Thank you for the wonderful service and your recommendation. Clean, concise, and courteous!!!

JOSEPH H. 
Clasificación:
5.0

Cheaper rates if possible, other than that, great experience

MICHAEL T. 
Clasificación:
4.0

Staff was very helpful, considerate and curious.will be using them again in the future.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJAMES S. 
Clasificación:
5.0

The agent at Sum Storage in Morganton, NC was very helpful and kind. She was also very knowledgeable and professional and took the time to answer the many questions I had. Everything went very smoothly from pickup to drop off thanks to her.

Patricia B. 
Clasificación:
5.0

good people! would recommend and use aqain in the future

David S. 
Clasificación:
5.0

The day I picked up the vehicle, the lady who was about ready to close up for the day was so kind. I called ahead to say I would be arriving about 2 minutes after what should have been closing time. She promised to wait. When I arrived, she had another customer with her, but it had been such a relief knowing that she wouldn't lock the door before I arrived. The young man who checked the vehicle in did me a significant favor. Before I left he discovered that I had left my own dolly in the truck. He caught my attention to return it before I drove away. That was gracious.

David P. 
Clasificación:
1.0

The u haul I rented was leaking from the roof and made my bed frame warp making unusable I had to go buy new metal one because of it other then that everyone was friendly and clean

Anthony J. 
Clasificación:
5.0

Offer flat rates.

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALESIA P. 
Clasificación:
5.0

Fix your trucks prior to renting them!

Paul A. 
Clasificación:
3.0

I have had mixed experiences with the rental equipemnt

Rudy M. 
Clasificación:
5.0

Sum Storage is an outstanding facility and Kim and John are simply, stellar.

Anna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Excellent new facility, friendly and helpful staff, could not have gone better. Steve

STEVEN M. 
Clasificación:
5.0

Great experience very good staff

MARK B. 
Clasificación:
5.0

This location also has storage lockers. Locally owned. Great people to do business with. Very professional!!!

DURAND B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY B. 
Clasificación:
5.0

Extremely satisfied

KENNETH C. 
Clasificación:
5.0

100% customer service above the normal, they even included a keyed padlock for the cargo door !!

CLIFFORD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla S. 
Clasificación:
5.0

The moving blankets and dolly were a real help as I had to move everything by myself. Gracias

GARY B. 
Clasificación:
5.0

Very nice lady in office and very helpful

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
4.0

The 30 furniture pads provided were filthy with mulch, twigs, and other debris. One furniture pad had numerous large holes, and was unusable to wrap furniture. The padlock key provided for the padlock for the truck latch did not work. The truck was fine. Management was good to work with other than providing dirty furniture pads and a padlock with no key.

Leonard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN T. 
Clasificación:
3.0

Tell the customer that you add charges to the rental rate was supposed to be 18.95 + tax and come out to b 29.50 with other hidden charges that were added with out permission only wanted the trailer no additional insurance nothing I have insurance that covered it but because I was not the one to pick it up and could not dispute charge I paid it but will not in future.

MARK W. 
Clasificación:
5.0

Great customer service! Friendly staff. Definitely recommend!

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
5.0

The employee working was very professional and helpful. He was super nice as well.

CARRIE S. 
Clasificación:
5.0

Sum storage was clean and very professional. I would have zero problems sending/referring my wife/family there at any time. Customer service was top of the line and courteous. I will rent from there again. Thank you for a pleasant experience.

DAVID C. 
Clasificación:
5.0

Great experience! Was a very fast transaction staff was extra friendly and helpful

ROBERTA H. 
Clasificación:
5.0

Vehicle smelled of smoke

VINCENZO L. 
Clasificación:
5.0

Extremely nice people and a great experience.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Everything went very smoothly.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

My whole experience - from getting rates- to reserving the truck - to the return of the truck was very smooth and simple. I would highly record those location.

Kathleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tessa H. 
Clasificación:
5.0

John, the owner, was fantastic. Went out of his way to explain everything and make sure I wouldn't have any problems. Carefully explained the after hours check in process so that I could return the truck after hours. Will definitely recommend him to others. He has an exceptional storage facility and it is great that he also rents trucks! ??????????

Durand B. 
No se han enviado comentarios para esta ubicación.

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