Comentarios del cliente para Sullivans Towing & Recovery LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sullivans Towing & Recovery LLC

Grado total:

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Pat S. en

Grado:

El cliente no dejó un comentario.

Jeremy M. en

Grado:

Super friendly and professional! Will 100% come return to Sullivan's in the future.

Lloyd K. en

Grado:

El cliente no dejó un comentario.

Jay L. en

Grado:

El cliente no dejó un comentario.

Bryon C. en

Grado:

The staff at this location helped a lot I was not able to back the trailer in for disconnection and they did a great job of doing it for me I was in-and-out of there in 15 minutes

Donna G. en

Grado:

El cliente no dejó un comentario.

Helen O. en

Grado:

Very helpful staff explained everything to me!

Jeremy M. en

Grado:

El cliente no dejó un comentario.

TAMMY P. en

Grado:

El cliente no dejó un comentario.

Orlando S. en

Grado:

El cliente no dejó un comentario.

Mark K. en

Grado:

Only complaint is that drop off location given to me was far from my destination location. When I picked up vehicle I was told that I would be able to drop off vehicle at nearest UHAUL location, I just needed to call and coordinate change. When I attempted to change drop off location to UHAUL location within 1 miles from my location, I was told that I could not and had to return vehicle to location 20+ miles away. I was charged extra for those miles.

Kevin B. en

Grado:

No complaints

Thad D. en

Grado:

Great customer service!!

Raymond M. en

Grado:

Great customer service!

Carla F. en

Grado:

The lady at the location would not help me rent the truck. She kept referring me to online pick up even though it was still during business hours. I expressly said I was confused and wanted a person to help me. She just keep saying she couldn't help me and didn't know anything about Uhaul. She was belligerent and rude ad nauseum.

Taylor C. en

Grado:

El cliente no dejó un comentario.

Harold M. en

Grado:

Friendly staff! Robert was very helpful!

Scheid H. en

Grado:

How about adding a military ID as an identification method for your on-site verification process? To expect someone to have a passport with them is silly. I have my mil ID everywhere I go. Thanks...

Teresa J. en

Grado:

Very friendly staff and pet staff (peanut butter the cat). Vehicle was very clean.

Darryl M. en

Grado:

El cliente no dejó un comentario.

Mary Raye C. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

El cliente no dejó un comentario.

Antoine W. en

Grado:

When I dropped off the vehicle I did not come in contact with any personnel it was after hours

Natalie B. en

Grado:

Truck was absolutely filthy. I had to wash out the back with a hose and then wait for it to dry. Looks like someone hauled used tires back there. Gravel, black dust on everything. I would have ruined all of my furniture if I had put it in there.

LARRY B. en

Grado:

Nothing I was provided Great Service

Robbin P. en

Grado:

El cliente no dejó un comentario.

donald C. en

Grado:

El cliente no dejó un comentario.

DAWN T. en

Grado:

El cliente no dejó un comentario.

Robin T. en

Grado:

El cliente no dejó un comentario.

Ashley W. en

Grado:

El cliente no dejó un comentario.

Jocelyn S. en

Grado:

El cliente no dejó un comentario.

Finroy C. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Easy In & Out drop off. The attendant checked the vehicle and I was out and on my way.

Andrew A. en

Grado:

Warn the next customer to bring the truck through the carwash. This location charged me $75 to clean the exterior. Seems extremely high price when the sticker on the truck said cleaning was $25.

NICHOLAS Q. en

Grado:

The business was very messy inside

Wendy W. en

Grado:

Excellent experience, Thanks!

Meghan E. en

Grado:

El cliente no dejó un comentario.

Dale G. en

Grado:

Flawless. No problems. Processed very quickly.

david C. en

Grado:

El cliente no dejó un comentario.

wayne L. en

Grado:

El cliente no dejó un comentario.

Carlos A. en

Grado:

quick and easy experience, counter lady that greeted us was very friendly

todd P. en

Grado:

Good crew...thanks!

Oswald P. en

Grado:

The pick up experience was bad because of the problem I had getting a code number to get a key.

April M. en

Grado:

El cliente no dejó un comentario.

david B. en

Grado:

El cliente no dejó un comentario.

rigoberto C. en

Grado:

El cliente no dejó un comentario.

mike H. en

Grado:

El cliente no dejó un comentario.

Frank S. en

Grado:

Sullivan's in Ferry Farm, Fredericksburg have been our U-Haul pick-up location of choice for several rentals. They have always had the truck ready and the paperwork is quickly and efficiently handled. I highly recommend Fredericksburg area residents use Sullivan's Towing for their U-Haul needs.

RUSSELL D. en

Grado:

El cliente no dejó un comentario.

Elizabeth B. en

Grado:

We didn’t get our truck until 4 hours after we were supposed to. The check engine light was on and we were told to just drive 400 miles with it like that. They took money out of the wrong account because they didn’t wait for us to get there to do it. It was all around an awful experience.

ROBERT M. en

Grado:

The personal at both locations ( pick up and drop off) were polite & professional. A very good piece of equipment ( auto transport) at a fair price . Thank you

Joanne S. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

El cliente no dejó un comentario.

Allison B. en

Grado:

El cliente no dejó un comentario.

Dinah L. en

Grado:

El cliente no dejó un comentario.

mark M. en

Grado:

Because your website did not work when I tried to do the online check-in, there was some confusion about the pickup time. This location did not have a way to call them directly on the weekend, since they are not normally open on weekends. All calls forward to an answering service, which made communication very difficult. Not the location, but U-Haul. You need to fix your website so that it works as advertised. Also, you ask for the towed vehicle (auto transport trailer) and towing vehicle, but the only vehicle that shows up on the paperwork is the towed vehicle, which caused some confusion.

Jeff G. en

Grado:

The original location chosen did not have the trailer on 5/9/2018 even though I had received the following. "Your order is confirmed. Your master order number is: 21759308 " I had planned on having some friends help load the evening of the 9th, instead I had to rush down the next morning to this site, 17 miles from my home, and load up by myself. I am going to try again in two weeks, I hope U-Haul gets it right this time.

Francis R. en

Grado:

El cliente no dejó un comentario.

Jonathan B. en

Grado:

Great job. Denise was very accommodating and personal.

Sergio D. en

Grado:

El cliente no dejó un comentario.

Lynn G. en

Grado:

El cliente no dejó un comentario.

Sylvester R. en

Grado:

Nothing

Robert P. en

Grado:

People were very nice and accommodating, would recommend to friends.

WILLIAM D. en

Grado:

El cliente no dejó un comentario.

DONALD O. en

Grado:

Great customer service. I will use them again.

Jim D. en

Grado:

They did not seem to have all the information that I entered on the website when I ordered the truck. But they were easily able to take care of it. Very friendly people.

Matthew W. en

Grado:

None

Edward J. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

Chris S. en

Grado:

El cliente no dejó un comentario.

Joseph W. en

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El cliente no dejó un comentario.

Shelvy W. en

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El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

Alphonso T. en

Grado:

El cliente no dejó un comentario.

Ray W. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Karen R. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

El cliente no dejó un comentario.

Michelle S. en

Grado:

Not affiliated with uhaul and they didn't do their part so that I could do my self service which took me almost 30 more mins to get the truck due to having to call in to get dispatched.

ADAM M. en

Grado:

El cliente no dejó un comentario.

MARY Y. en

Grado:

El cliente no dejó un comentario.

Andrew H. en

Grado:

El cliente no dejó un comentario.

Judith S. en

Grado:

El cliente no dejó un comentario.

Frank S. en

Grado:

Great. Folks to deal with...good equipment and knowlegable staff.

MARSHA H. en

Grado:

El cliente no dejó un comentario.

Steve Z. en

Grado:

very happy

Karen F. en

Grado:

El cliente no dejó un comentario.

Gloria S. en

Grado:

El cliente no dejó un comentario.

FRED M. en

Grado:

make siure thje ball is large enough to keep noise down on bumpy roads.,

Mark P. en

Grado:

I have rented a trailer at this location twice now and each time they have been very efficient and helpful.

STAN W. en

Grado:

Friendly and helpful.

Michele J. en

Grado:

Buy new hand truck the one pay for had flat tired.

William R. en

Grado:

El cliente no dejó un comentario.

Pressley C. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Brenda W. en

Grado:

Dropped in night box. They were closed.

George S. en

Grado:

I was disappointed that the truck did not have a ramp since I thought all 10' trucks did. It worked fine though and the site was very accommodating as best they could.

John P. en

Grado:

El cliente no dejó un comentario.

Jennie C. en

Grado:

El cliente no dejó un comentario.