Customer Reviews for Sugarcamp Enterprises
(U-Haul Neighborhood Dealer)

322 reviews

6345 State Hwy 17 N   Sugar Camp, WI 54501

(715) 272-1964

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(715) 272-1964

6345 State Hwy 17 N
Sugar Camp, WI 54501

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jason Books 
Rating:
5.0

Customer did not leave a comment.

Mike Swisher 
Rating:
1.0

Was charged an extra $30 for extra miles? I left the truck with a 1/4 tank more than how I got it. Got it at 3/8 left it with 5/8

Ray Miller 
Rating:
5.0

A lot of great help here. I don’t tow that often, so a lot of questions answered.

Michael MCCARTHY 
Rating:
5.0

The gentleman was really Awesome, explained everything was very personable , helped me hook up gave me some tips, Great guy, you should be proud to have him representing your company. Thank you

Thomas Erickson 
Rating:
4.0

Quick, easy process. Staff made sure everything was hooked up and everything worked.

Mark Johnson 
Rating:
5.0

Customer did not leave a comment.

kurt westenberger 
Rating:
5.0

Customer did not leave a comment.

Ted Danielak 
Rating:
5.0

Customer did not leave a comment.

Donald Rogers 
Rating:
5.0

Customer did not leave a comment.

David Harlan 
Rating:
5.0

I can't believe it was that easy.

Karen Kobyleski 
Rating:
5.0

Customer did not leave a comment.

Douglas Christensen 
Rating:
5.0

Customer did not leave a comment.

Dean Vander Plas 
Rating:
5.0

Customer did not leave a comment.

Dan Mylander 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH SETUM 
Rating:
5.0

Customer did not leave a comment.

Peter Eppen 
Rating:
5.0

Customer did not leave a comment.

Nancy Kotarski 
Rating:
5.0

Needed the trailer for less than 24 hours. Total BS that you are charging a minimum of a two day rental.

Kylie Domnick 
Rating:
4.0

Customer did not leave a comment.

Gregory Maund 
Rating:
5.0

Customer did not leave a comment.

bill hall 
Rating:
5.0

Customer did not leave a comment.

BRIAN FRAGASSI 
Rating:
5.0

Very helpful and extremely courteous! Highly recommend this location! Thank you!

Deborah Carlson 
Rating:
5.0

Smooth pickup process and preparation of trailer!

Jacob Olson 
Rating:
5.0

Customer did not leave a comment.

Andy Holewinski 
Rating:
5.0

Good equipment, hassle free local pickup and drop off.

Michael MCCARTHY 
Rating:
3.0

The location had computer issues. The order was to go from sugarcamp to Frances creek and drop off in Denmark. I went to look for the address and it said I was supposed to drop off in sugar camp. Why would I do that? Waste all that fuel to bring it back to the starting location. The worker even asked if we were the reservation from sugarcamp to Denmark. He didn't have very good customer service.

Kevin Godfrey 
Rating:
5.0

Customer did not leave a comment.

Michael Lorbetske 
Rating:
4.0

Customer did not leave a comment.

Doug Tank 
Rating:
5.0

Customer did not leave a comment.

patrica bates 
Rating:
5.0

Customer did not leave a comment.

Mary Jo Filbrandt 
Rating:
3.0

Customer did not leave a comment.

Jessica Mudgett 
Rating:
4.0

did online drop off day early - Internet was spotty at best in the northwoods so practically had to stand on truck to upload drop off pics - took forever!

Sarah Buehler 
Rating:
2.0

I was supposed to pickup the U-Haul on Saturday at a close location, the owner of that location had gone to jail leaving a sign on the door. Being the moving day I had to travel far out of my way to obtain a U-Haul and had a small window of time to complete my move. The price I paid for the U-Haul was outrageous $500+ dollars and was not on full tank when driving off.

Kerri Nobles 
Rating:
5.0

Scott is friendly and accomodating

Jon Brandt 
Rating:
5.0

Great service …. I wish all your locations could measure up to this one.

John Ebann 
Rating:
5.0

An excellent experience and very friendly people to work with I thank them very much

kevin fehlo 
Rating:
5.0

Customer did not leave a comment.

Todd Oxley 
Rating:
5.0

very helpful at checkout and courteous. Unit was to be returned to Eagle River but were full suggested Sugar Camp. And saved me traveling time as well

DENNIS GOEDDEKE 
Rating:
3.0

Customer did not leave a comment.

Jeff Smith 
Rating:
4.0

Very friendly and helpful. He didn’t the whole hookup.

ROBERT FOX 
Rating:
5.0

Customer did not leave a comment.

Gary Spolarich 
Rating:
3.0

Customer did not leave a comment.

JOEL JONES 
Rating:
4.0

Clean up your computer system. I had trouble with reservations and the dealer had trouble as well. Took an hour to pick up and complete the transaction

Mark Walbrink 
Rating:
3.0

Wash dead bugs off windshield

William Hunzinger 
Rating:
5.0

Customer did not leave a comment.

jonathan decker 
Rating:
5.0

NEEDED A 5X8 TRAILER FOR MOVING THINGS FROM CRANDON, WI. I FIRST TALKED TO UHAUL IN RHINELANDER. THEY DID NOT HAVE ONE. TOLD ME THAT COULD POSSIBLY GET ONE IN STEVENS POINT. WHAT? THAT IS 150 MIILES FROM CRANDON. i ASKED ABOUT SUGAR CAMP. SHE SAID THEY DID NOT HAVE ONE EITHER. I HAVE DONE BUSINESS AT THE SUGAR CAMP SITE IN THE PAST, SO I CALLED THERE AND TALKED TO SCOTT. HE DID NOT HAVE ONE, BUT THERE WAS ONE SCHEDULED TO BE TURNED IN THE NEXT DAY. SAID HE WOULD SAVE IT FOR ME. HE DID. i WAS GOINGTO PICK IT UP ON MY WAY TO CRANDON, BUT DUE TO SOME BAD WEATHER ON MY ROUTE, COULD NOT MAKE IT THERE ON FRIDAY, PM, SEP. 24. i CALLED AND WE AGREED TO MEET AT HIS STORE IN SUGAR CAMP, WI. SATURDAY AM BEFORE 8:00. I FEEL THAT SCOTT WENT THE EXTRA MILE TO MAKE SURE I HAD A TRAILER TO RENT.

Samuel Hughes 
Rating:
5.0

Customer did not leave a comment.

Maureen Deisinger 
Rating:
5.0

Scott at this location was more then helpful. He took the time to go out and measure the car trailer to make sure the tractor I was picking up would fit and then call me back with the info.

Gary Sisley 
Rating:
5.0

The truck cab was quite noisey.. door seals were leaking. Sugar Camp enterprises did a great job getting me the truck and were ready when I got it and dropped it off.

Michael Lorbetske 
Rating:
5.0

Very good customer service!!

Debbie Cobb 
Rating:
5.0

Customer did not leave a comment.

Colin Ellis 
Rating:
5.0

Customer did not leave a comment.

Patricia Adams 
Rating:
5.0

Customer did not leave a comment.

Jackie Wallace 
Rating:
5.0

Customer did not leave a comment.

michael lorbetske 
Rating:
5.0

Customer did not leave a comment.

Timothy Norton 
Rating:
5.0

Customer did not leave a comment.

GEORGE SUSMILCH 
Rating:
5.0

Very happy renting from the sugar camp dealer

James Boldebuck 
Rating:
5.0

Great as is.

robert blaus 
Rating:
5.0

Great service and available hours. 6am to 9pm. Incredible.

Timothy Kempf 
Rating:
5.0

Excellent service.

James Schweitzer 
Rating:
3.0

Customer did not leave a comment.

DIANNE KLUEVER 
Rating:
5.0

Customer did not leave a comment.

Cheryl Skoglund 
Rating:
5.0

Customer did not leave a comment.

gayle holquist 
Rating:
5.0

Customer did not leave a comment.

Shawn Newell 
Rating:
5.0

Customer did not leave a comment.

Clark Cable 
Rating:
3.0

The interior windshield was not clean. The truck was very noisy

David Jakubowski 
Rating:
5.0

Nothing. Every step was perfect and excellent service.

Timothy Kempf 
Rating:
5.0

Customer service help was very good.

Kenneth Flood 
Rating:
5.0

I Have been renting trailers from sugarcamp enterprises for 10 + years,they have always took care of my rental needs

MARK ZDROIK 
Rating:
5.0

Everything was fine. Great service and price.

michael lorbetske 
Rating:
5.0

Customer did not leave a comment.

dennis donohue 
Rating:
5.0

Nothing

Thomas Pagel 
Rating:
5.0

The trailer really needs to have a tongue wheel on it. There is no way most can lift that so it goes onto the ball.

Victoria Smith 
Rating:
5.0

Customer did not leave a comment.

Cindy Verschure 
Rating:
5.0

Customer did not leave a comment.

Cindy Verschure 
Rating:
5.0

Customer did not leave a comment.

Michael Palmer 
Rating:
5.0

Customer did not leave a comment.

kieth snyder 
Rating:
5.0

Always use u-haul. Easy to make reservations, equipment is clean and in great condition. The best customer service!!

Manuela Hoffman 
Rating:
5.0

Customer did not leave a comment.

Kermit Bekkum 
Rating:
3.0

I only dropped off keys, so I did not go in and can only mention outside appearances. It looks very run down. "Ramshackle" is a word that comes to mind. A fresh coat of paint where it's fading weirdly, cleaning the windows and other general cleaning would go far to making it more inviting.

Richard Mahlerwein 
Rating:
5.0

Great service. Any time I need this service I will be back.

TED BONNELL 
Rating:
4.0

We had a good experience in Sugar Camp. Thank you!

Rick Bajema 
Rating:
5.0

This place does a great job. Will be back aga!!

Theodore Bonnell 
Rating:
5.0

Great service will be back.

TED BONNELL 
Rating:
5.0

double check that all lights work on trailer before customer picks up.

Sharon Gifford 
Rating:
5.0

Improve your computer program so I don't have to wait 45 minutes when picking up and signing off.

tom sawicki 
Rating:
4.0

Friendly staff and quick processing

Richard Klein 
Rating:
4.0

The Sugarcamp Enterprises location is a small business that is not accurately set on google maps. The proprietor was very nice and helpful.

Leonard Moore 
Rating:
5.0

Super friendly and helpful! They made good suggestions to help strategize our move.

jeff banken 
Rating:
5.0

Nice

Bradley Bilgo 
Rating:
4.0

More equipment available.

TED BONNELL 
Rating:
5.0

Customer did not leave a comment.

Jonathan Timmons 
Rating:
5.0

Great personal service out of the Sugar Camp, WI location. Thank you!

Michael Rogers 
Rating:
5.0

Customer did not leave a comment.

RUSSELL SZUTA 
Rating:
5.0

Customer did not leave a comment.

BRUCE BIENDARRA 
Rating:
5.0

The owner there is always friendly and helpful. I drove 15 minutes south just to go north because I like renting from that location.

Paul Logan 
Rating:
5.0

Yes Sir, Gentle man was super and every thing was ready to go . He made it a perfect experience. Could not ask for better help. Service from him was Excellent, Sorry that i,ve for his name. He was There at his business opening the door at 6am. Perfect .Perfect,

Paul Marten 
Rating:
5.0

Friendly staff

Daniel Linhart 
Rating:
4.0

The interior of the van was a mess. My wife had to clean it so it acceptable for us to sit in.

Roger Liebherr 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lewis 
No reviews have been submitted for this location.

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