Friendly and thourgh.
JEFFREY S
Customer Reviews for Styles AZ
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The owner-operator of the establishment was extremely professional and understanding when logistics necessitated that I keep the truck an additional delay. Renting and returning the truck were quick and easy processes.
ROBERT SEquipment and staff was great!
DENNIS GEasy location to do business with. Trailer was clean and was updated with a ramp. Trailer was very tight and weather proof.
STUART RFast and friendly service. I was surprised it was inside of a clothing store, but they had an office for the rentals that was nice.
DAVID OGreat service and friendly
David CAvailable on time. Friendly and helpful staff . Great job!
JOSEPH JNothing I can think of.
RUSSELL JGreat customer service we would recommend this business
EDMUND BTony was a great help.
NICHOLAS TBest UHAUL rental experience I've had. Quick & friendly service. I will be reserving my future rentals here.
MICHAEL BGreat job 👍
PHILLIP AThis is the best U-Haul experience I've had in multiple states. I will definitely rent from this location next time I need a vehicle.
Jack MProbably the best Uhaul experience I have had in my 50 years and they have all been pretty good.
GRANT BI know you can’t but more trucks and trailers out front so people can see you and locate better .
CHRISTOPHER WGreat Customer Service!
Sean CEverything went smoothly. The owner was very accommodating.
Roy SCome to the house and load all the heavy stuff !
CHRISTOPHER WNone — all went smoothly. Thank you!
DAVID SEverything good 👍🏻
Harry PExcellent service...no need for improvement. Highly recommend.
Doyle FGreat service
Denise DGreat service
Robert Lquick and easy transaction. very friendly owner.
gary wExcellent, as always! Tony takes care of his customers. Every time I rent from here it's always a good experience.
Ana ROwner response to review submitted by "Steven S" on 7/8/2024. Unfortunately, this customer did not read/understand which location they were reviewing. U-Haul does not alter or remove reviews even when they are left in error and are misleading for our future customers. This customer returned the truck in question to a different location in Lake Havasu (where the review was meant for). The next day, they returned a car trailer to our location on a different rental contract. The review below was meant for the other location (as evidenced by the contract details and the facts stated in the review). For example, the review referenced the truck return (he did not return the truck here), we do not have a dirt lot anywhere near us (we are located in a major shopping center), and we do, in fact, provide deposit refunds at this location (though not all locations do).
Richard CI made a deposit in cash and was told when I dropped it off. I would receive my deposit back in cash. When I showed up, they had me drive the truck to a location on a dirt lot and then I walked back to the office. Then the man informed me, he doesn't keep cash on hand and you'll have to wait on your deposit. It will come in a week or two by check. Poor business model.
Steven STony is great professional and very curidious. Need more like him.
Michael PThe person who helped me with my return, was very kind & helpful.
Maria RTony was amazing in havasu but for the rest of the uhaul company you guys are a joke. How do you call someone the day they are suspose to be picking up their truck and trailer and tell them sorry not our problem then say there's nothing available in the area but it's funning how I called Tony's location and he was able to get me a truck and trailer the same day uhaul needs to get it together your customer service sucks if it wasn't for Tony and his amazing customer service I would have went else where
zachary rExceptional service, highly recommend for professionalism and making sure his customers are cared for even when things don't go exactly as planned. ¡Gracias!
Sean BGreat!
Ana RWorker was very helpful
Dawson MDrop off was great, very helpful and informative and inviting
TIM MExcellent service!
Rebecca ROwner was very courteous and helpful!
Sean BWhen we called to rent a 15 foot truck we were told that it was available in Lake Havasu. The e-mail came over & the rental was for Mohovie, 40 miles away. I called back and was told to call the main office. She booked us a 20 foot truck for the same price with a car hauler. Her e-mail did not come through so she gave me the address in Havasu & when we went there it was booked for another location. When we arrived at the second location, the 20 foot was not available but we got the 15 foot truck. A little confusing and stressful because we were on a time crunch. But it all worked out good. The truck was uncomfortable to drive.
nancy hSo Friendly and prompt
Reva CThe owner was super helpful and went out of his way to make sure my rental was correct and easy to do
Bill SThanks Tony, you were alot of help.
Brian ETony, was very helpfull and very pleasant to work with.
David BVery nice professional owner
Jamie LThe truck I had the radio didn't work and the driver side door had to be slammed to shut and questioned oil pressure of 40psi was good
GREGORY OGreat return experience
Robert Hservice is great
Robert LDawns in Lake Havasu closed, so started using this location. Very friendly and professional! Wish I had found them before. Stellar service!
Patti MIt was very easy to self return the truck. The app was easy to use as well.
John BAlways good friendly service. My favoritehaul store.
Karen PGreat place best uhaul in town
VANCE TVery friendly & knowledgeable will return to this location for sure in our move:)
Robert T