El cliente no dejó un comentario.Mark P.
Customer Reviews for Strathmore Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service, great communications, really nice couple!!Don D.
El cliente no dejó un comentario.James E.
Everyone was incredible! Cannot recommend this location enough. Absolutely best Uhaul experience ever!Erika F.
No fault of the owner operator at this location. I was unable to pick up my guaranteed rental on the time indicated on my contract.Laverne L.
El cliente no dejó un comentario.Holly E.
Staff were great, but got hung up on the Uhaul system. System wouldn't even let them print a receipt.Christopher T.
Very helpful and friendly.Linda F.
Can't believe how much extra I was charged at the final drop off !! I will not be using uhaul every again!!!Candice C.
El cliente no dejó un comentario.Gary P.
I have rented from different locations and it is always the same. The system is always slow and nobody seems to know how to use it. Most frustrating this time is the cost was 3 times more than expected.Cory N.
El cliente no dejó un comentario.Emily S.
The staff member was professional and friendly, and I felt like I was a valued customer!Todd K.
Tie down device (chain) on the rear of my car were ineffectual for the purpose required. Additional chains and tie down ratchet straps (purchased by me) were required to secure my car. During transport the tie down destroyed the right rear "carrying arm which snapped in half" costing 8 nights motel @ $908, plus $848 for shipping and installation of a new Carrying arm. Will you cover any portion of this additional unexpected expense. The attendant at Strathmore was polite but very clearly out of her depth and knowledge of the intricasies of the job. The office was a very run down Mobile Home in need of being replaced entirely. Respectfully, Brian PetersBRIAN P.
I don't know what could be improved but the customer service was excellent. Kim is very good at her job!Michael B.
El cliente no dejó un comentario.Mike T.
Just continue to mentain the standard for now. Graciasadeshina A.
El cliente no dejó un comentario.Roger D.
El cliente no dejó un comentario.Serena M.
El cliente no dejó un comentario.Joyce B.
The woman at the counter did not know what she was doing AT ALL! very unprofessional, used words like retarded. Unacceptable!Penny S.
Kim is excellent and goes out her way to accommodate my needs. She is very welcoming and friendly. I would highly recommend this location and Uhaul overall.Michael B.
First they couldnt figure out how to do the paper work for my truck and charged me 1000 dollars saying it was the total even when i asked if it was only half. Surprise surprise it was double! Still not sure if my bill is right.RYAN M.
This location was great!! The lady that helped us was very pleasant and easy going. The rundlehorn location on the other hand was a nightmare. The guy showed up a half our late and when we finally received our uhaul it had a hole drilled in the gas tank and it was drained. The guy told us it happens all the time and there's nothing he could do.Kyle L.