Customer Reviews for Stowaway Storage
(U-Haul Neighborhood Dealer)

27 reviews

3737 E 20th St   Joplin, MO 64801

(417) 625-1855

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(417) 625-1855

3737 E 20th St
Joplin, MO 64801

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They were not open when we dropped off the truck

Ann Porter 
Rating:
5.0

Customer did not leave a comment.

ANGEL PATTON 
Rating:
4.0

Once again, a great place, great service. The only issue was just opposite of my pick-up location. There was a complete lack of U-haul trucks or trailers on the lot. Coupled with very limited signage, it was a little hard to fine (I drove past it twice). I parked in a different lot and started to call them before I noticed their sign.

James Felton 
Rating:
3.0

Inside of truck was very dirty. Spilled drinks and food everywhere. Back of truck was a mess also. Dirt and debris.

Dale McDonough 
Rating:
1.0

This was by far the worst experience that I’ve had checking out a truck. It took me over an hour to get the stupid app to work and the lady at the desk couldn’t figure out how to do it without the app. Turning in the truck was also a pain in the butt as the app again would not work and there was nobody Manning that facility. Worst experience ever.

Amber Jones 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER JACKS 
Rating:
5.0

Customer did not leave a comment.

DANNY MATTHEWS 
Rating:
5.0

Fantastic service. Friendly people. Very accommodating. Highly recommend.

SEAN ROYCRAFT 
Rating:
5.0

Customer did not leave a comment.

Danielle Terzer 
Rating:
5.0

The staff was very helpful.

Paul Bryant 
Rating:
5.0

Customer did not leave a comment.

shawn coleman 
Rating:
5.0

Customer did not leave a comment.

Timothy Paris Jr 
Rating:
5.0

Customer did not leave a comment.

Randy Johnson 
Rating:
4.0

Customer did not leave a comment.

Larry Johnson 
Rating:
5.0

Have a better way to pick up uhaul without managing from a text or email. Poor customer service.

Holly Page 
Rating:
5.0

the young lady was very helpful and informative and helped with all questions . she made sure I was in and out in a timely manner.

Chellye Drake 
Rating:
5.0

Customer did not leave a comment.

Terry Zamzow 
Rating:
3.0

The check in when the office is closed is ridiculous

RONNIE KELLEY 
Rating:
5.0

Customer did not leave a comment.

Michael Wolf 
Rating:
3.0

Held us up because 1st person helping didn't seem to know what to do, had to come back later. Second person when I came back took care of things but I was running late because of it.

Hermon Shuburte 
Rating:
5.0

Customer did not leave a comment.

Andrew Schnoebelen 
Rating:
5.0

Customer did not leave a comment.

Roman Rogers 
Rating:
2.0

I reserved my truck over the phone with a UHaul rep, and when I showed up to pick up the truck, the lady at the location was not ready for me at all. She acted like she didn't even know I was coming, then told me I had to pay a deposit (which I didn't), she couldn't figure out what auto transport to give me, how to get the key to the truck, or how to take my money. Not all of this was her fault, but I was there for well over an hour simply trying to pick up the equipment I had already RESERVED. The transaction should have been way more smooth.

Shawn Strang 
Rating:
2.0

My reservation was for 1410 East 7th Street Joplin Missouri not the above-listed! When I arrived was told the truck is not here and the keys are missing and they reported it stolen! Directed me to the above-listed location and they knew nothing about the screw up! The lady at that location was nice however the truck drove very rough!!!

Darren Carden 
Rating:
5.0

Young woman at this location was very friendly & professional.

Larry Reade 
Rating:
4.0

Customer did not leave a comment.

Stephen Buxton 
Rating:
1.0

I was supposed to pick up at 9 and no one was there. Then they were supposed to be there At 10 and still no one was there. I called and no one answered.

Amie Avery 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top