Comentarios del cliente para StorRight Self storage
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de StorRight Self storage
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Len W. en
Only Cedar City location I can highly recommend
Sharon F. en
I found this location quick and easy to get to and deal with for my rental.
TED M. en
No improvement required
Aaron D. en
Great experience overall, other than my reservation location was changed twice. I was given some additional mileage to compensate, which was nice. This location was very clean, truck was parked in front and ready to go, and employee was friendly and competent.
RAMONA B. en
This is certainly the best service I’ve ever received in all the years I’ve done business with Uhaul.
Steve M. en
Katie was very helpful and I would recommend her Rental Company wholeheartedly...
Terry F. en
Truck was ready to go at the appointed time, had fuel and the operator brought the truck to me. Very professional and have already made a recommendation for your service.
David M. en
Very frendly and helpful
Bob K. en
Great Place & Katie does an awesome job!
Garland E. en
The staff was great. No Problems. She called for help to be sure every thing was set up okay.
Dennis V. en
The young lady that assisted me was very knowledgeable and helpful. The complete experience was extremely easy and thorough.
Thomas G. en
Personal was friendly and helpful.
Kenneth B. en
Service was great however to move from Hurricane to Cedar (60 miles) the cost for a small truck was over $100. Whatever happened to the $29 or $39 fees? I had no choice but would like to know why the trucks have these prices all over them but
Vicki T. en
Excellent service.
Stephanie R. en
Nothing, it was way better than my last experience.I was offered a different deal which saved me a few dollars and was more convenient for us than what I could find online. We really appreciated the help and suggestion of what to do.
kathy P. en
As an ex- uhaul employee, I must say the equipment has always and still is the best maintained equipment on the road today. you can rent local or one way with no worries in travel. Keep up the great work.
Doug B. en
Very good to work with. Thanks
Luke W. en
The truck was clean, and we had good service. Then, after we returned it someone got our debit card info and cleaned out our account of over $800. They went into town ( Cedar) and bought cell phones, pizza, and Wal-Mart. It had to be the u-haul employee. We are in the process of closing that account getting new cards and redoing all our auto bills because of it.
gary D. en
Very helpful and professional really a pleasure to see people that has the conversation for people that are in need thank you
Karen H. en
I requested yo rent the trailer one way instead after I rented it local and dispatch stated to the agent that it was going to cost $160-$300 for returning to a st George location. I worked for 3 uhaul locations and I know this was false but was too tired to argue. I will not be renting from uhaul again as dispatch is not trained very well and was rude.
Kallie O. en
They were great at this location in Cedar/Enoch
karn H. en
Great service, Katie was on top of things, and very helpful..
Bob K. en
A great place to rent a truck or trailer. Staff is pleasant and helpful.
Cindy R. en
The rental was very easy from beginning to end. We did request the larger truck, which we were told there were none in our area. That was disappointing, but we made what we got work just fine.
Paul K. en
Great service, very prompt, very helpful.
Bruce L. en
The furniture dollies were not available at pickup time. However, Kim was able to locate them locally and personally brought them to my home.
chris S. en
Lights kept going off.
MARK M. en
Better uhaul education, on employee part.
Franklin T. en
See above comments. Great driving experience and superior moving experience. fdtilley
STACY S. en
Only thing I found was the clerk was not 100 percent sure of what she was doing. Had to have a rep on the line to confirm res was correct. This was very time consuming but understandable.
KEVIN K. en
The fact they were open in New Years Day saved me. The tail lights on the trailer didn’t work but it did the job.
RICHARD S. en
She was new and uneducated in the process. The whole place had a unkept appearance. In all my business with uhaul it was by far the worst.
dwaine O. en
Parking upon return of trailor was a little tight but personnel were very helpful
STEVE M. en
They were confused,rented me the wrong equipment. The district office dbl charged me I was not happy
Florin O. en
We rented a 26 ft truck and got an almost new Ford truck with a V10. Ran great, and got a lot better mileage than I thought it would. Once loaded it rode good too. Fellow at StorRight was polite and helpful too and even allowed us to get the truck an hour early, but that extra hour was wasted with a paperwork problem. I would caution potential renters to NOT sign anything until you have actually gone out and looked at and inspected the truck, and noted actual mileage and fuel remaining amount and existing damage. The fellow at StorRight had me sign the paper work before we looked at the truck which he then put into the computer. Tuned out something got mixed up another truck and both the mileage and fuel remaining were wrong, but he'd already entered it in the computer and couldn't fix it. He called U-haul to get it straightened out, and he said it was, but when we got to our destination, the paper work was still messed up, causing the destination agent to have to call U-haul again to get it straightened out. It did finally get fixed, but there is enough headache involved in moving, that worrying about paperwork shouldn't add to them. Other than that, the move was great and I would deal with them again.
Julianne L. en
I've never had an easier return! So impressed with this location!
Samuel P. en
Good, courteous service.
Julie T. en
.99 per mile is outrageous..the cost will be the only reason I wont utilize U haul again
Ed K. en
Scott was very efficient, friendly and organized. Great experience. I'll be back!
Rich N. en
Excellent service. Staff went out of their way to help us and were responsive to our needs. Will definitely use their services again!
Joseph D. en
Sunday no-one here to talk to about complaints and customer service was no better at giving any information
Lorraine B. en
Equipment ordered on 89920035 was suppossed to be a 10 ft truck + tow dolly. This equipment was not available. A 26 ft truck and ` trailer was provided. Much larger than needed and difficult to drive. Truck got 7 mpg which made a very expensive trip. NOT GOOD.
DARREL P. en
very professional and friendly would recommend this location to anyone for their rental needs.
Ethan O. en
Amazing customer service.
Laura A. en
Scott went above and beyond to help us with our cross country move, from initial preparation to the out the door experience, he was a great help!!
Janis H. en
We had a great experience and used the truck locally an unexpected extra day and there was no problem. Very friendly people too!
Robert M. en
This was the easiest rental from start to finish I have ever experienced. Scott hooked me up, gave thorough instructions and was very friendly while doing it all. I will definitely be back the next time I need a rental.
Kelly F. en
Nothing! A great experience.
DALE M. en
The best customer support anybody could ever ask for. I would recommend this place to anybody.
Kandice B. en
This gentleman is friendly and funny. He is a straight shooter! My only regret is that I had to return the truck to him instead of renting one from him!!!
PAUL B. en
Scott does a great job with availible units, ease of checkin and returns. Good experience!
Bruce D. en
The customer service people were friendly and helpful, no improvement needed.
Bodie T. en
Very friendly and accommodating.
Wendy V. en
These guys are always so nice and helpful!!
carla F. en
Do not misinform the customer or give false 'discounts'.
Len W. en
Scott is a Saint. I have recommended this location to others
travis S. en
Scott does a superb job and he is always helpful and I won't go to any other local U-Haul.