Comentarios del cliente para Store N More
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Store N More
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FOREST E P. en
Nothing that I can think of
Kenyon C. en
Please update your information on-line!!! It feels like you are playing some kind of shell game with your customers. When we finally got to the drop off location, there was no one there, and no key drop. Why no key drop?
Cristopher A. en
The Associates for super rude didn't take the time to hook up the U-Haul for me nor check any of the lights or the trailer to make sure it was in good condition before I took it I had to do it myself had to make sure the lights worked myself im a regular renter form you guys especially within this last month i did not! Enjoy the service i received i will not be going back to this location ever agin for any reson when i droped off my last rental there they also didint unhook it 3 times now... I think is very unprofessional and then just yesterday on 9/8 19 i had an additional driver added on so she could be able to drive with the trailer which was my mom and then she went and dropped it off there yesterday and they wouldn't unhook it for her i was super umhappy and still am i thought uhaul had policies and standards for professionalism any other location they will check my trailer in the lights and hook it up for me and unhook it thank you for your time to read all of this have a garte day.
Martin O. en
There was a large hole on the front of the trailer that was taped over. The damage and tape seemed old. I was worried about being charged for the damage so I took images of the trailer, its location parked with other trailers and the business. I was told by the employee "don't worry about it, you bought the insurance."
Alicia E. en
Great help loading my car for me
JOYCE W. en
Fast and friendly
Mitch F. en
Fender was zip tied on. She said I could call a number once to the destination. I did and the local dealers would not except the dolly. Would have had to drive another hour in the wrong direction to return.
ROBERT J. en
Store and More was very helpful and I would like to thank them for all their help
Norman A. en
I have rented a UHaul trailer three times in the last few months. Every time the local business processes the forms on your website, the webpages freeze and crash, and then the information has to be re-entered. I waited an hour until the information was added and accepted, before the trailer was release to me. Every dealer said "UHAUL's website SUCKS". They hate it, I hate it, everyone hates it. What a joke. You are screwing your customers and the dealers renting your stuff. Also I reserved the trailer last night and paid via credit cards on the website. When I arrived to pick up the trailer, the dealer had to re-enter all my information AND run my credit card AGAIN. Then when I returned the trailer, the dealer was unable to check me in because of your POS website and the flunkies that programmed it. I left without any closure paperwork. WTF is going on with your rental system? I'm buying my own trailer and you guys can go fuck yourselves into bankruptcy.
David H. en
Very pleasant and friendly personal to do business with.
stanley B. en
worked hard to drag rental out of snow bank in record time. Great job.
Daniel B. en
Excellent customer service, skill and knowledge. Could not be a better dealer to work with.
Brendan R. en
We found out from the service guy we ha e to pay for extra miles when Uhaul never said anything when we reserved the truck
Carole S. en
These people go OUT OF THEIR WAY to accommodate you.
Ron H. en
Good selection and friendly service.
paul S. en
If you did anything more it would be a six pack of beer. Good job!
joe D. en
They have great pies :)
Cheryl G. en
Everything was good. Long drive from “newport,” but doable.
Phillip M. en
Location is fine as is. Agent was friendly and knowledgeable.