Customer Reviews for Store More
(Distribuidor de U-Haul del vecindario)

189 comentarios

401 Old Lindale Rd   Rome, GA 30161

(706) 295-2910

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado - domingo:
    Cerrado
Horario especial
  • 12/24/2021 - 12/27/2021: cerrado
  • 12/31/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 295-2910

401 Old Lindale Rd
Rome, GA 30161

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    8 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado - domingo:
    Cerrado
Horario especial
  • 12/24/2021 - 12/27/2021: cerrado
  • 12/31/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

LUREITOONESIMO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony S. 
Clasificación:
3.0

The drop off address in Lindale, GA was not yet established by U-Haul and I had to search for the alternate drop location in Rome, GA. This required a paperwork modification by the manager of the alternate location, who did accommodate me in a friendly and helpful manner. The downside was the additional time, trouble, and driving to drop at the alternate.

JOSEPH RALPH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROMY R. 
Clasificación:
3.0

Staff was friendly but lacked knowledge about how to operate the equipment.

Lenai W. 
Clasificación:
5.0

When you want to deal with top quality people - go to Store More !!!

WILLIAM H. 
Clasificación:
4.0

This was a dream from start to end. Keep up the good work.

Vickie K. 
Clasificación:
5.0

Great customer service!

MICHAEL W. 
Clasificación:
5.0

Absolutely no problems! Good moving van rental experience!

Steven K. 
Clasificación:
5.0

Ms Tyree was awesome! I will definitely use this location in the future.

Natalie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

william F. 
Clasificación:
3.0

Cellular service (AT&T) was weak making it difficult to use mobile app

Scott C. 
Clasificación:
5.0

Very kind and helpful staff!

Daniel F. 
Clasificación:
2.0

Truck was FILTHY! We had to wash it ourselves - GROSS!

Kendall D. 
Clasificación:
5.0

Very nice and helpful

Jefferson L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lavender D. 
Clasificación:
3.0

The truck was dirty in the cab. When I reserved the truck, nowhere did it say that the store would be closed to register for 24/7. I had to wait for 45 minutes b4 anyone answered my call. But the man that answered was great, very patient and very professional

Mistie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

J P C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori E. 
Clasificación:
5.0

Debbie was amazing! I'd strongly recommend this location to any of my friends.

COLLEEN R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER W. 
Clasificación:
1.0

Truck was low on fuel..dirty inside with ashes in ash tray...old pair of shoes and a some trash on floor...had to go clear across town to pick up a hand truck and pads which I ordered weeks before....very poor last minute planning for u-haul

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn H. 
Clasificación:
4.0

After hours dropoff. I did not interact with anyone.

Tracy R. 
Clasificación:
5.0

I reserved this tow dolly online with my cellphone and sent my wife to pick it up due to being at work and the whole process was so simple and hassle free. I would recommend u-haul and their online reservation to anyone wishing to rent a trailer, truck or car tow dolly.

Wanda G. 
Clasificación:
5.0

Great experience ... Debby, your agent at Store More, is a delightful person and well versed in the needs of movers. Highly recommend!

Judy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth K. 
Clasificación:
5.0

Nothing. Ms. Debbie was warm, friendly, efficient, knowledgeable, and helpful when I reserved, then rented the truck. When I spoke with her today, she had anticipated that I'd returned for my receipt, printing it for me immediately. I'd be pleased to recommend this site to my family and friends, and if I were to need a truck again, I'd return to this site.

ALISHA H. 
Clasificación:
5.0

The agent that handled my transaction was very professional, knowledgeable and a pleasure to deal with.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
2.0

Sign on door says knock for service. Knocked many times, nobody at front office in glass at entrance, literally walked around the building looking for someone, did not find anyone. Taking pictures of contact to just leave in box with key when lady comes out the door stating she can assist with return. This is all at 1:30 in the afternoon, not like after hours. Offices walked through were cluttered. Personnel not readily available. Had to sit in office while last say at deal with tablet to check in 10 minutes after getting gas gauge, just to here her say they will send an email. Not customer service conscious.

Leslie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

Weird place and in the cold

Ellen B. 
Clasificación:
5.0

We were very satisfied with the professional, friendly knowledgeable assist that greeted us and assigned the uhaul. We would recommend your company with 5 STARS ??????????! Thank you a safe, dependent comfortable drive

Tamara D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina L. 
Clasificación:
4.0

The above questions are very narrow in scope. I have used Uhaul for years in business and personal needs. The past 2 times I have rented your equipment have been deplorable. I rented a 26' truck with a car hauler in Summerville, Ga. When I arrived, there was no car hauler and the 26' truck did not have operating headlights. I had time frames to meet, so I had to use a smaller truck. I was not able to complete the the load on time. However, there was another 26' truck sitting on the lot. The manager told me he could not rent this 26' truck due to Uhaul had it "locked down". That was his exact word. So, even though I had scheduled this and he had the size I needed; and paid for; he would not let me use this. Shame on him. The last rental, I was told I would have to pick the truck up in the Rome, Ga. location, yet, I would have to drive 30-45 minutes to another town; Calhoun; to pick up the car hauler. I found this to be unacceptable. Shame on you for allowing this to happen. However, there was a "bright spot" in the end. I made numerous calls trying to get some help. One of the Managers in Rome helped me out and contacted a man by the name of Gerald. He called me and listened to my situation. Gerald told me he was a Trainer for the Store Managers. In the end, Gerald made sure the car hauler was in the same location; in Rome; the truck was in. Someone needs to recognize what Gerald did for me and for your Company. If this is the typical manner you and your Company has changed your business; ignoring the "Customer Service" you "used" to have, then shame on you. I urge you to step up and recognize Gerald. He certainly deserves this. As a Trainer, I don't believe it is/was his responsibility yet he understood Customer Service and went way out of his way to take care of a Customer. Michael Walker 850-209-3420

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TOM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

Debby was vey cordial.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

This was my second time dropping equipment off at this location and they were just as helpful this time as last time.

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mishia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
5.0

El cliente no dejó un comentario.

Amy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHIRS C. 
Clasificación:
5.0

We found upon arrival and did report a leak in the back of the truck on the passenger's side. Some of our book boxes got wet but fortunately our trip was short and so only a couple of books actually got wet and we were able to dry those out. The people at this location are absolutely delightful and very helpful ~~ highly recommend them! Thanks to all at Store More!

judy R. 
Clasificación:
5.0

Debby was so helpful!

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

Debby was very helpful.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
3.0

We had a great deal of difficulty picking the truck up after hours---I don't know if the rental was not set up properly or if the bugs are just not worked out of the phone program. The "pick up my truck" button was greyed out when I got to the pick up site, so I had to call customer service. Customer service had to change the pick up time in order to un-grey the "pick up my truck" button. Then once that was fixed, the program wasn't registering that I was onsite. We had to go through the process several times on two different phones before it recognized that I was onsite. We spent an hour at the location trying to pick up the truck.

Megan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
3.0

There are better and more convenient UHaul locations in Rome , Ga. This particlar center had the equipment that I needed this transaction.

Augustus K. 
Clasificación:
5.0

We dropped off the trailer on Sunday afternoon and the office was closed, however they did have a drop box for the contract. I had called the store earlier in the week to see if I could leave it if they were closed and was told they had 24 hr drop off and where to leave it and they would check it in Monday morning when they got in.

Charles AND Su A. 
Clasificación:
5.0

Debby was very helpful!

TAMAYO C. 
Clasificación:
5.0

Uhaul system was acting up taking extra time, but local service was excellent.

CHAD T. 
Clasificación:
5.0

DEBBY WAS VERY HELPFUL.

BAGBY B. 
Clasificación:
5.0

Debby Tyree was great!

JOSEPH M. 
Clasificación:
5.0

Debby provided excellent service!

SAMUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AQUARIUS N. 
Clasificación:
5.0

Debby was very helpful.

Bagby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADHUR G. 
Clasificación:
5.0

Debby is very helpful!!!

BAGBY B. 
Clasificación:
5.0

Love this place...super nice

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda S. 
Clasificación:
5.0

Debby was very helpful.

JOSEPH M. 
Clasificación:
5.0

They was verry friendly and I was pleased with them and will use them again

STEVENS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDDIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BAGBY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE S. 
No se han enviado comentarios para esta ubicación.

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