Comentarios del cliente para StorCal Self Storage Woodland Hills #2

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de StorCal Self Storage Woodland Hills #2

Grado total:

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Mark P. en

Grado:

El cliente no dejó un comentario.

Mark F. en

Grado:

El cliente no dejó un comentario.

Joyce P. en

Grado:

Super responsive and so friendly

JOYCE P. en

Grado:

Terri was exceptional Friendly responsive Love her

Elizabeth H. en

Grado:

Calvin was great!

Alice R. en

Grado:

Have vans that use less fuel!! Cost an excessive amount of gas for 3 trips from Encino to Woodland Hills.

Patrick M. en

Grado:

El cliente no dejó un comentario.

Guy M. en

Grado:

Van was filthy inside and out, I rent from you guys all the time and it's the same old story, I have to spend a good hour of my time CLEANING the windshield of bugs and in inside of DUST, who ever is responsible for this maintenance should be re-taught how to service the cargo van so repeat customers like me aren't once again... disappointed! Sales person Calvin was great, always the best! Great guy, A+++++

Mary H. en

Grado:

easy, fast and good service from Calvin

Douglas B. en

Grado:

It was all good!

Craig M. en

Grado:

El cliente no dejó un comentario.

Dennis M. en

Grado:

Everything was great.

jonathan R. en

Grado:

El cliente no dejó un comentario.

chris G. en

Grado:

Uhaul is the best. Thank you for the wonderful service

Jose L. en

Grado:

Very good service.

Michael M. en

Grado:

Highly upset uhaul rental was dirty was not walked to vehicles to inspect at time of rental and after contract had gas meter wrong and miles i was not service correctly as i always rent and am a loyal customer i feel like I'm entitled to a response why i was treated this way and would like a credit refunded or towards my next visit if I choose to go through uhaul .. I've been thinking to leave a yelp review about location and service received.. you can call me if you have any questions gladly explain on the phone

samuel S. en

Grado:

The manager was awesome!! Very happy with the service ??

Gustavo C. en

Grado:

Should provide MPG info on each vehicle, that would make it easier to fill the tank when returning the truck

Ben L. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

Christopher A. en

Grado:

Why make a reservation when there is no one there at the location to pick it up. I drove from Cathedral City CA. To this location about a 3 hour drive. I showed up at location at 1:24pm on Saturday to a sign reading out to lunch won’t be back till 2:15pm. I stood at the counter over an hour. There’s proof because there is security cameras. The guy didn’t come back till 2:45pm. Was very unfriendly and mean and not nice. Got into the uhaul reeked and smelled of smoke. There were cigarettes in the side pocket of the door on the driver side. I was very upset.

Terra B. en

Grado:

Service was great!!!

Mark M. en

Grado:

El cliente no dejó un comentario.

Jared K. en

Grado:

No issues or problems at all. We got what we asked for at the price we were quoted, and the move went smoothly. Thanks!

Yan S. en

Grado:

Piece of cake!

Khashayar R. en

Grado:

I ordered online furniture dolly and furniture pad but they didn’t have anything, I really had bad experience with them and this is the last time i used uhal

Dennis S. en

Grado:

Canceled the reservation. Great inconvenience of needing to travel to Northridge ((both for van pick-up and return) versus 1/8 of a mile where my original reservation was made. Additionally, there was no compensation offered for the inconveniences.

Roy G. en

Grado:

El cliente no dejó un comentario.

Ike T. en

Grado:

I had reserved the van. I had a confirmation email stating my van was reserved. On the way to pick up the van, I called U-Haul and verified my confirmation because I knew I had to be at a location at a certain time. Via phone call, my reservation was confirmed and I was told the van was available and ready for pick up. Once I got to the location, there were four vans on the lot and I was told that there were no vans for pick up. The guy didn't know what he was doing and it took him a phone call and 30+ minutes on the computer to figure it out before I received the van. YELP has two 1-Star ratings for this location. They are about to have a third. Maybe there needs to be a wake-up call and something has to be done to improve the customer service. I was even told, "This isn't an actual U-Haul location, we are a storage company." Maybe they shouldn't rent out U-Hauls.

Stephen C. en

Grado:

I was charged unnecessarily for fuel, the person who checked the van in when I returned it read the fuel gage wrong. It is a good thing that I took photographs of the Mileage and fuel when I returned the Van

steve S. en

Grado:

Calvin displayed great customer service skills.

Luanne C. en

Grado:

El cliente no dejó un comentario.

MARIA V. en

Grado:

Many thanks for your help.

Laura L. en

Grado:

El cliente no dejó un comentario.