Customer Reviews for StorCal Self Storage Woodland Hills #2
(Distribuidor de U-Haul del vecindario)

607 comentarios

21051 Oxnard St   Woodland Hills, CA 91367
(On Oxnard just west of De Soto and Oxnard and east of Variel and Oxnard)

(818) 884-8894

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11:30 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(818) 884-8894

21051 Oxnard St
Woodland Hills, CA 91367
(On Oxnard just west of De Soto and Oxnard and east of Variel and Oxnard)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11:30 a. m. - 3:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

chuan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL A. 
Clasificación:
4.0

The customer representative was knowledgeable, friendly and extremely helpful.

JAMES H. 
Clasificación:
5.0

Terry & Daniel provided the best customer service! I will definitely recommend this location and write a Yelp review!

Sheryl T. 
Clasificación:
5.0

Staff was extremely helpful and considerate. Thanks for the help!

ROBERT L. 
Clasificación:
1.0

Needs better customer service at front desk.

MARIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Very friendly. The following day I received a call from Jack and said that I left my drivers license in the truck. That was really almost never heard of this days. Most establishments wouldn't even bother to call. I will definitely recommend this place. Good job.

CARLOS V. 
Clasificación:
5.0

Great service!

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine T. 
Clasificación:
5.0

Daniel was very nice and very helpful! Thank you! Kornelia

KORNELIA T. 
Clasificación:
5.0

Not sure if the person who help ( Oxnard location) but he was extremely nice and helpful Was supposed to pick up at different location it changed with out telling me, but person at original place was rude on the phone

GREGORY P. 
Clasificación:
5.0

Nothing... Daniel was Excellent!... Very good customer experience.

RAVEN P. 
Clasificación:
3.0

You charged me for blankets and we never asked or used blankets from you. Please credit me back for that charge!

SEAN B. 
Clasificación:
4.0

Please check the gas mileage on the vehicles. I drove only about 5 miles MAX and it practically emptied the gas tank after having 1/8 tank in there.

Rohit K. 
Clasificación:
5.0

The gentleman who managed my check-in process and provided advice was particularly helpful and should be applauded. He was fantastic.

Andrew K. 
Clasificación:
5.0

Customer service was excellent. Van was filthy dirty and completely unacceptable for a rental.

RUTH H. 
Clasificación:
5.0

My experience was stellar. This was the 4th Uhaul location I visited that AM. I was looking for a cargo van which Daniel also did not have available for me. However, he was the Only One who recommended I take the mini mover! The only UHaul rep who had the presence of mind to not live in the “NO” Very sad statement. Think out of the box people! He made my crazy, unforeseen problem, not a problem. Problem solvers make dollars! I will always reach out to this location first.

Joseph C. 
Clasificación:
5.0

DANIEL A+ customer service He really cares Great professional service

JOYCE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIGUEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele M. 
Clasificación:
4.0

More staff to reduce waiting time.

Jonathan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle T. 
Clasificación:
5.0

The entire experience was professional and fast. The desk clerk made the transaction very easy and pleasant. Gracias

Timothy T. 
Clasificación:
1.0

Start caring about your customers is a start.

Carl V. 
Clasificación:
5.0

Extraordinario servicio al cliente

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIENNE K. 
Clasificación:
3.0

When I signed paperwork to pickup truck iwas told there was 1/2 tank. When I turned it on after signing the paperwork the was less than half a tank. Still returned the truck with over hf a tank to avoid extra charges. Parking lot of facility is being lived in by suspicious individuals after hours. Felt slightly nervous dropping off truck and keys.

KRISTINE K. 
Clasificación:
5.0

Terry was so nice and so helpful. Great employee!

Kerry G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRISTIAN G. 
Clasificación:
5.0

Good value close location and good person that was polite and professional

ROBERT N. 
Clasificación:
5.0

Calvin was efficient and organized. A pleasure to do business with.

Scott C. 
Clasificación:
3.0

The man helping was nice and i dont want him to get in trouble, but i had to come back for the dolly i had already ordered! I expected it to be in the truck when i picked it up. I drove back home and it wasnt! So i had to go back…. I would like to partially be reimbursed for this.

Weston G. 
Clasificación:
4.0

El cliente no dejó un comentario.

VINEETA S. 
Clasificación:
5.0

Calvin Howard was very nice to work with.

Charles U. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

Not a thing. Nick was very professional and very nice. He is very good with the customers. He was quick and efficient, it was so easy!!! Thank you!!

Michelle S. 
Clasificación:
3.0

the lady at the reception counter was helpful and fast at getting through the process. the truck, you could tell had not been cleaned in a Long while but that is not that big of a deal, your only using it for a short while. overall a good experience and I will be retuning to this location next time I need a uhaul

LESLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
1.0

The guy who was at the office when we returned the truck was horrible! It was hot and i had my 3month old baby in the car. He made us wait 20min while he was on the phone and didnt even acknowledge us. After he was done with the phone call he looked at us and just said “yes?!” As if were bothering him or disturbing him. We told him were here to return a truck and he just said “well where is it”. After he checked the truck, he went back into the office and shouted at us that if we wanted a receipt we need to “hurry up and get our asses over here”. I told him he had a horrible attitude and was being rude and he lost it and started yelling at me and arguing. Even with other custOmers there w little kids. This was an awful experience during an already stressful day of moving w a baby in 100 degree weather.

ANGIE R. 
Clasificación:
4.0

Online pickup sucked big time. Took us almost 50 minutes from arriving at the location until we could pickup car due to various glitches and absurdities.

Emma C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayme C. 
Clasificación:
3.0

I need someone to call me at (303) 717-3162. I feel I was overcahrged for this rental.

ELBA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Senthilkumar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick A W. 
Clasificación:
5.0

We had a great experience at this u-haul. In the middle of a crazy moving week, picking up our U-haul was the easiest part of the process. Calvin, who helped us, was cheerful and helpful as well.

Marian M. 
Clasificación:
5.0

Friendly staff very quick and easy to rent from

VINH L. 
Clasificación:
5.0

The person who helped me was excellent

BRENT M. 
Clasificación:
5.0

Nick was great when I called and Calvin took care of me when I was there. Great customer service.

Tiffany C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILHAN R. 
Clasificación:
3.0

Everything went well, except for the car, which was dirty inside and out and smelled very bad inside.

MOJTABA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJAPAKSA A. 
Clasificación:
5.0

not much

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY G. 
Clasificación:
3.0

Even though the guy was helpful, I reserved this 3-5 days in advance and I had to pick up the dolly somewhere else.

Carlos R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

Great!!!

PETER S. 
Clasificación:
4.0

Only problem I experienced was that the system picked a different drop off location than I had chosen. Although it was corrected at the Woodland Hills pickup location, the drop off location I chose on Arden Way still showed the wrong drop off location. However, it was just a slight glitch that was easily corrected by the manager at the Arden Way drop off location.

Dora Lee J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie Y. 
Clasificación:
5.0

Fast service, none needed

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G. 
Clasificación:
5.0

your online system is not user friendly. web kept dropping at that location. the agent at the desk then was very helpful.

John E. 
Clasificación:
5.0

The owner was very friendly and helpful!

James J. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
1.0

first of all check your equipment thoroughly and dont rent me a uhaul that i cant use a padlockbto lock sliding door.

ILKER D. 
Clasificación:
1.0

The most rude, unfriendly, unprofessional representative I've ever seen in this country. He needs to be trained how to be polite at least. I would never go to this location again just because of him.

JULIUS P. 
Clasificación:
4.0

Everything was fine - location was a bit hidden. I drove right past it

CHRISTINE W. 
Clasificación:
5.0

Employee was attentive and made the process easy. First time renting u haul he made the experience easy.

COURTNEY P. 
Clasificación:
5.0

Service was great and people there were very nice and helpful.

JOHNNY N. 
Clasificación:
1.0

What the fuck is the two person to identify me?

Zheng G. 
Clasificación:
5.0

Staff was very polite and professional. Location was great and overall I was very happy with the service.

SHAHRYAR R. 
Clasificación:
5.0

With the Manager Michelle and the District Manager Jonathon, there is no better Rental Combination. Very Highly Recommended.

TIMOTHY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY L. 
Clasificación:
1.0

You guys charged me $600! I already paid

Tonice J. 
Clasificación:
5.0

Even though only one person was on duty at the storage facility that was also a U-Haul rental, she worked quickly and efficiently and I did not have to wait more than 10 minutes before she attended me, and I had my keys in hand and my rental agreement all set in about five minutes. Also the after hours online drop off was very simple and easy. I will definitely use this location again for my U-Haul rental needs.

Benjamin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIC B. 
Clasificación:
5.0

IT WAS GREAT

Abolfazl P. 
Clasificación:
4.0

Was disappointed my uhaul did not come with a ramp, or it was not in plane view so I was not able to use it. Loved how clean the vehicle was kept and the courteous, efficient worker who helped me.

Sarah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KNAJULA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adonis S. 
Clasificación:
5.0

Very easy process with online check in

Kenneth J. 
Clasificación:
5.0

Salesman was awesome. Extremely helpful, quick, and thorough. A pleasure doing business with you! Many thanks.

CYNTHIA A. 
Clasificación:
5.0

The Salesperson was personable and helpful. Everything went smoothly with both the pick-up and drop off.

Robert L. 
Clasificación:
5.0

Interior cab was dirty, sticky front passenger side seats from dried soda, windshield wipers need to be replaced. Overall 8of10.

Steven Z. 
Clasificación:
5.0

Fairly easy pick up and drop off.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather L. 
Clasificación:
2.0

I had a 9:30 reservation. I received a call the day before to confirm time. When I arrived, no vans were available. I was told look out in the parking lot. No vans are available. Fortunately while I was trying to figure out who to call, someone arrived 30 minutes afterwards and dropped off a van.

Thomas G. 
Clasificación:
5.0

Calvin and the other Lady there very helpful and the experience was very positive! Will recommended and come back!

ARYA G. 
Clasificación:
5.0

Staff person was very pleasant and helpful.

MARY O. 
Clasificación:
5.0

A bigger dollie would help

ROBERT L. 
Clasificación:
5.0

Amazing process and options for moving across state

heather F. 
Clasificación:
3.0

The location did not have all of the items I rented (boxes, blankets) but only told me when I got there so I had to drive to another location to find those things. Also, having hired movers through U-Haul, they should have told me that I did not need to rent a dolly.

Robert S. 
Clasificación:
5.0

The app didn't work on line so we could not take advantage of picking up the truck when office was closed.

Samantha H. 
No se han enviado comentarios para esta ubicación.

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