Conveniently located, easy to access. Enjoyed meeting and working with George. Having storage here really helped us with our move. Will use again if we ever need storage and will recommend to friends.
Deborah S | Overall ExperienceCustomer Reviews for Storage Summit Apex
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked well for my needs. Thank you!
Kate H | Overall ExperienceThe best of the best. We rented a storage lot for our RV. Very secure, easy to access, location was perfect and it was so easy to communicate with management. Best part was easy to park a huge RV and the price was perfect.
Blake J | Overall ExperienceI want to give special recognition and appreciation to Greg at Storage Summit Apex who helped me out immensely despite UHaul’s massive incompetence and stupidity. I reserved a space thru the UHaul website and despite having written confirmation, UHaul never contacted the facility to confirm that space was available or my reservation. How do businesses operate like this? Thank you Greg for helping me out when I was most in need. UHaul gets zero stars.
CHARLES C | ReservationI appreciate your flexibility and making the unit available for our move. It helped make our move less stressful!
JOHN A | Overall ExperienceExcellent attention and communication at all times!
Cynthia G | Overall ExperienceExcellent well managed facility. Used it for over a decade.
WILLIAM C | Overall ExperienceI made deposit, but was unable to go through with move to facility due to change of plans. George was very understanding and my deposit was returned. Will certainly do business with them in future if the opportunity arises. Thanks again!
james h | Overall ExperienceI was customer for several years and had no issues with access. I am moving about 1 hour away and will miss the convenience.
DAVID L | Overall ExperienceAWFUL!!! After the manager cut her hours on Sat 7/27 down from leaving @ 5:00p to leaving @ noon, and calling to confirm she would be there, she was absent when I arrived at 11:40am to get a new unit.
Chris M | ReservationWe contacted the facility to let them know that due to a hold up in our military orders, we were not able to move our stuff to their facility. They were very understanding and wished us the best.
Virginia A | ReservationThe property manager (Shirley) was very helpful and the storage unit was in excellent condition and very clean.
Tony W | ReservationEverything went fine. No complaints.
Kimberly G | ReservationNarrow, nebulous space designated for my RV in unlevel and unpaved surface. Hours 6a-10p unreasonable. Will begin looking for alternative.
Dean C | ReservationThe facility was clean and the service was great. Much better then other uhaul storage locations I’ve used.
Peter B | ReservationThis was the 2nd time I have used this storage unit -- and if needed, would go back again.
mike s | Overall ExperienceShirley was terrific in securing a rv parking spot on quick notice for us. She even placed a hold for a couple of days while we looked at other options. This facility so convenient! Near the lake!!
Rick B | Overall ExperienceThe property manager (Shirley) is incompetent / no customer service. The property is poorly maintained, doors/gates/AC broken for months. Poor record keeping resulted in lockout 3 months in a row.
DAVID U | Overall Experiencenice
doug S | ReservationThe units are in good shape and my unit was clean when I moved in. I am still unable to link the unit to my online account and number it cannot be found. Please fix this as I want to pay online
Sion E | ReservationClear instructions and details. Manager was very helpful.
Privacy R | First Impressionswe did not move in. found a place near by for less $$
Privacy R | First Impressionsfacility was clean and easily accessible.
Privacy R | First ImpressionsShirley has been a joy to work with. Martells
Privacy R | First ImpressionsThe property manager was very helpful. I originally reserved a size unit that was too small and she nicely helped us book a larger uni.
Privacy R | First ImpressionsGreat service, very clean
Privacy R | First ImpressionsRequired extra effort to cancel reservation.
Privacy R | First ImpressionsThe storage facility is very nice and clean with easy access to the units. Customer Service at the office there was great!
Privacy R | First ImpressionsFacility was clean and Angie provided outstanding customer service!
Privacy R | First ImpressionsWonderful service!
Privacy R | First ImpressionsGreat service provided by the store!!!
Privacy R | First ImpressionsEasy to pull in with large 26 foot truck
Privacy R | First ImpressionsThe service I received from Shirley Baker,Property Manager was excellent. However, her supervisor on duty 8/30/15 @ 1:00 was unprofessional, rude and was a poor representation for the U Haul company.
Privacy R | First Impressionsstorage unit was good - staff was very nice to work with!
Privacy R | First ImpressionsNeeds ramps going into room and better lighting in units
ANA H | First ImpressionsWould like an opportunity to buy insurance
Privacy R | First ImpressionsGreat experience. U Haul was in great condition as was storage unit. Received a great rate and the office manager was a huge help. Will definitely refer friends!
Privacy R | First ImpressionsShirley is amazing to work with and was more than helpful!
Privacy R | First ImpressionsExcellent service and support, terrific facilities, and affordable prices highly recommended.
Privacy R | First ImpressionsThis facility is spotless, expertly managed, and excellent price for value-received. I can honestly say management truly understands and appreciates customer needs and staff exceeds all expectations.
ROGER S | First Impressionsshirley was so very accommodating. like a good neighbour!
Privacy R | First ImpressionsAmazing service! Was able to check in early to be sure I had access since Sunday arrival was late. Super easy and friendly process. Move in went perfectly!
Privacy R | First ImpressionsThe staff was thoughtful and thorough when they explained the process and helped us get situated with our rental space. Facilities were clean and well-maintained. Highly recommended!
Privacy R | First ImpressionsStaff was very friendly and got us setup quickly!
MATTHEW R | First Impressions