El cliente no dejó un comentario.RALPH C.
Customer Reviews for Storage Spot
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.damian C.
Make sure the mileage is accurate on the vehiclesShawna O.
The windows of the truck were kinda dirty , but besides that everything was greatCONSUELO L.
El cliente no dejó un comentario.Jason R.
El cliente no dejó un comentario.HECTOR B.
El cliente no dejó un comentario.James C.
Staff was great!ENRIQUE A.
drop off went excellant, thank youTony A.
The staff was extremely warm and welcoming.JUSTIN O.
The new manager is super helpful and friendly. I also want to say the guy that hooks up the trailer is great, friendly and efficient.JOAQUIN G.
El cliente no dejó un comentario.Janel B.
Directions for parking when pulling in are a bit fuzzy, but after youve been there once it's pretty easy to understand. Staff is friendly, understanding, and willing to go over questions with you.Derek E.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Rose C.
El cliente no dejó un comentario.Albert C.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.RALPH C.
NingunoJames H. | Overall Experience
El cliente no dejó un comentario.DEETE B.
Credit card charged 141.90. Actual charge on my receipt was 107.60. Called and talked with Amanda at 1pm. She confirmed the amount due was 107.60 and couldn't explain why my card was charged 141.90. Damion was suppose to call me and never did. Filed complaint with my bank to contest debit amount. This matter needs to be corrected. Another issue, I scheduled my rental on line, Damion said the picture of my driver's license was missing. I know the pictures was added when I made rental. He took pictures of my driver's license to upload in computer. When asked if he took a picture using his phone. He said no. How else can the picture be uploaded. I'm concerned about that even more now that I have been over charged. I've rented 3 trucks in the past month and never had issues when Jessica was there. It's my understanding she is no longer with the company. I want this issue taken care of as soon as possible! Will call the office tomorrow.RONNIE S.
El cliente no dejó un comentario.JOSHUA M.
El cliente no dejó un comentario.T J G.
Damien,Doug and Amanda are very helpful, knowledgeable and professional! Just very nice people who know their job!! Thanks JD.JAY P.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.RONALD S.
El cliente no dejó un comentario.JACOB B.
El cliente no dejó un comentario.EDWARD R.
El cliente no dejó un comentario.Emmanuel G.
El cliente no dejó un comentario.Cynthia W.
Stop charging for unknown thingsALEJANDRO C.
El servicio es excelente pero seria mejor si le incluyeran el diablo para cargar las cosas gratis GraciasJ A.
El cliente no dejó un comentario.JORGE S.
Very friendly and fair. Would definitely recommend.Brandon D.
Nothing, Manager there very nice n worked with me. Definitely using this location all the time now..JASON S.
Very professional home service thank youRICHARD E.
El cliente no dejó un comentario.EMILIA C.
El cliente no dejó un comentario.MERLYNDA V.
Make sure price quoted on line is same as checking in, and clean up the yard and office.PHILLIP B.
El cliente no dejó un comentario.TRAVIS W C.
This place is a little different than many U-Haul storage facilities. You can only come in when open 6 days a week but for my vehicle storage needs was perfect. But the best asset was Jessye the manager. Extremely helpful and what a great sense of humor and personality. She is worth the experience all by herself. Can't wait to store my motor home there when it comes time.Charles H. | Overall Experience
El cliente no dejó un comentario.MARTIN S.
My concern is that I was I overcharged for my truck since the total they emailed me was lower than what my cc was billed. I called the locationand left message but didnt hear back. I called again but there wasnt an answer.SCOT S.
Parking lot made it easy for drop off.Robyn F.
El cliente no dejó un comentario.JAMES G.
El cliente no dejó un comentario.GREGORY S.
Very helpful and accommodating when I needed to downsize the truck.CAROL C.
Customer Service excellentANTHONY M.
Great location and great service. Thanks.RAYMOND C.
El cliente no dejó un comentario.GINA H.
When a client is reserving a piece of equipment to be towed , tell them what size ball is required.TOMMY S.
El cliente no dejó un comentario.MICAH S.
Outstanding with everything. Service is excellent!ANDREW L.
El cliente no dejó un comentario.LOUIE G.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Todd C.
I was charged twice even though it was turned in on timePAUL C.
El cliente no dejó un comentario.Kenneth A.
El cliente no dejó un comentario.RONALD GENE B.
Jess Manager, was exellent. She is a true Customer Service professional. She demonstrated an effective, articulate, communication style that was outstanding. She has one our loyalty to rent from this location in the future.RUSSELL D.
The return instructions should have been more clear.SHANDRE N.
El cliente no dejó un comentario.ALEXZANDER C.
Ms JacksonI was very helpful and professional with assisting me. I will be returning to this location when I need to rent a truck again.DAVID P.
El cliente no dejó un comentario.KEVIN C.
El cliente no dejó un comentario.Donald T.
El cliente no dejó un comentario.Michael J.
El cliente no dejó un comentario.Frank M.
Address the tech issues that brought complications and delays in the after hours return of the truck. Also I thought it unnecessary to ask if I wanted to rent a dolly/hand truck to move heavy objects when they could have simply just informed me there was one available in the truck if necessary, and that I'd only be billed for it's use if I in-fact actually used it, which would be obvious seeing the clipped zip tie were that to occur. Instead however I ended up renting one at their inquiry if I was to need one, so I rented it just to be on the safe side. All that was an unnecessary expense, and again, I say I should have just been informed of it's availability in the truck with the expense conditions if I were to use it.kirk N.
El cliente no dejó un comentario.Tina C.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.GRAHAM F.
El cliente no dejó un comentario.Michael A.
Great service!MARK H.
Great customer service, very professional team at this location.JAMES B.
When I arrived, I realized I needed a slightly different trailer, they had what I needed available and was an easy and quick change to the order. Good customer service.Jeff E.
El cliente no dejó un comentario.Cynthia H.
Dealing with Uhaul from start to finish had great service and great product!Jonathan L.
In and out with great customer service. But when picking up your vehicle, parking needs to have a better set up.Lynden W.
Very easy.Mike M.
Call in advance when the truck has not been returned by precious renter so we can plan accordinglyAUSTEN E.
El cliente no dejó un comentario.ARMANDO R.
great service in and out quickly.. self check in is a great feature!Albert C.
The young lady at the counter was very nice and made renting the trailer a breezeWILLIAM E.
They are the best and they make sure things are easy for you as possible. I love this place. Thank you, U-haul family.Sheila C.
El cliente no dejó un comentario.Victoria W.
El cliente no dejó un comentario.RITA T.
El cliente no dejó un comentario.ERNIE C.
Your website is terrible. It took me 50 minutes to pick my truck up because the website wasn't working I had to have it reset twice with your customer service rep in order to get it to work. Changed the order twice 3 days before I was to pick up the truck and I had to call and straighten out. I Will not be using U-Haul again!debbie S.
El cliente no dejó un comentario.ARIEL H.
every thing was done to my satisfaction I will always go back their.Roxanne B.
El cliente no dejó un comentario.LUIS O.
I liked the cheat sheet that the agent put with the contract for afterhours drop off. Found it very helpful and made the experience go much smoother.Benjamin F.
El cliente no dejó un comentario.Lawrence W.
El cliente no dejó un comentario.Carla J.
Always awesome. I've been there 3 times in the past month. The first 2 times, Jessi helped us and she was awesome. This time we met Daniel. Also awesome!GREGORY S.
My receipt said I have till 700 pm to drop of truck and trailer. They were closed at 600pm left key in drop off box.Bonnie P.
El cliente no dejó un comentario.ARTHUR A.
El cliente no dejó un comentario.RONALD G.
El cliente no dejó un comentario.JAMES W.
Jesse and Daniel are outstanding in customer service.DANIEL W.
They are always friendly & efficient at West Valley RV. I store 2 vehicles there over the summer. They had them ready to go when I got there to pick them up.Diane V. | Overall Experience