Customer Reviews for Storage Spot
(Distribuidor de U-Haul del vecindario)

640 comentarios

507 E Van Buren St   Avondale, AZ 85323

(623) 738-1125

Horarios de la ubicación

  • Lunes a jueves:
    8 a. m. - 11:30 a. m. / 12:30 p. m. - 4 p. m.
  • Viernes:
    8:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(623) 738-1125

507 E Van Buren St
Avondale, AZ 85323

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes a jueves:
    8 a. m. - 11:30 a. m. / 12:30 p. m. - 4 p. m.
  • Viernes:
    8:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4 p. m.
  • Sábado:
    8 a. m. - 12  p. m.
  • Domingo:
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Bruce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Otis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Godfrey H. 
Clasificación:
5.0

The l pick up location was great. However it was 45 mins from my home. The equipment was great. However the booking experience was a nightmare! I booked a 20' truck a month before my move. The web site indicated “no availability”. However I got a phone call from uhaul telling me that that was normal policy and Inqould get a call the week before my move telling me where the truck could be picked up. The Friday before my Monday move I got a call telling me there were no trucks!! Eventually after speaking with the supervisor a smaller 15' truck was located. I got several texts asking me to tow a trailer to different locations for a monetary compensation. So Incalled and was surprised to be able to book a 6x12 trailer at a different location from the truck. When I go there, no trailer. I got a call later in the day telling me there was now a trailer so I had to drive back 30 mins in the truck to pick it up

Peter N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO T. 
Clasificación:
5.0

Very helpful!

Juan V. 
Clasificación:
5.0

My overall experience was great from the customer service representative who got me to a place that had a trailer I had reserved to the very friendly representative where I picked up the trailer.

andrew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Have Cruise Control in the truck!

William A. 
Clasificación:
3.0

The man working there was great! Very good customer service. Just an awkward location to find.

Amy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madinah H. 
Clasificación:
5.0

The new manager is doing a good job and I appreciate everything he does for us

PAUL M. 
Clasificación:
3.0

The windshield was dirty and the cab was dirty as well.

LISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kekoa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

Great customer service there, much appreciated.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONGSOO K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Enzley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold R. 
Clasificación:
5.0

The staff was super helpful and friendly; we will return for a rental when we move in a few months!

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd N. 
Clasificación:
5.0

Great service all the time

Gilbert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
1.0

I won't because l need it a 20 ft truck” they told me they didn't have it” but my son call after and they had it” they lied “ and this was not a rental overnight “ l had reserved this 2 weeks before the closing on my home” for 45 years l used uhall “ but l lost my faith on this corporation” plus customer services in main company is the worst of the worst “ l had the truck and storage server for 2 weeks” the sale of my house” and in 3 different times “ they couldn't find the reservations “ nor track nor storage “ imagen one representative told me to pick up the 20 ft truck from Tucson az “ and l live in Tolleson az and moving to Tolleson “ with gas prices at almost 5 bucks” people be smart before renting from uhall “ this cost me extra money frustration “ and l have a heart problem with pacemaker “ they dint give a crap “!

Silvestre H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rod P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Prudencio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danilo D. 
Clasificación:
5.0

Call the store itself, as the 1-800 line has NO clue what equipment and where they are! I called looking for a 5x9 trailer 1-800 said that there where NO 5x9 trailers within 56 miles, I drove by this location and he had at least 3 on the lot ?

DAVID G. 
Clasificación:
3.0

The staff wasn't friendly at all

spencer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris D. 
Clasificación:
2.0

El cliente no dejó un comentario.

LIGIA S. 
Clasificación:
1.0

Didn't get the truck I reserved & wasn't told until an hour before pick up that they would give me a smaller truck.

Erika E. 
Clasificación:
5.0

can't think of anything

JO A. 
Clasificación:
4.0

We were never advised to drop off at the Avondale location

Karoline W. 
Clasificación:
5.0

Great customer service!

dwayne T. 
Clasificación:
5.0

Extraordinario servicio al cliente

Erwin K. 
Clasificación:
4.0

Just waiting for emailed receipt. Everything else was great. Will use again.

Jesus C. 
Clasificación:
5.0

Very friendly, good people

Christopher L. 
Clasificación:
3.0

Need to check the tire/wheel rotation

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

dwayne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar R. 
Clasificación:
5.0

Damien was super awesome and helpful!

Nikole P. 
Clasificación:
5.0

We enjoy working with you all because they're friendly fast and efficient their manager Damien is always on the ball and on top of everything and he sees all of our needs he's a blessing Thank you U-Haul for everything we appreciate it

PAUL M. 
Clasificación:
5.0

Damien was AMAZING. Customer experience here is at another level. They made our moving experience hassle free. If I ever need great service I know exactly where to go.

Jesus B. 
Clasificación:
5.0

Excellent as always

FULGENCIO V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abigail G. 
Clasificación:
5.0

Hate the mobile app. The in person rentals are so much better. Damian does a great job and is very personable.

Todd C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad Y. 
Clasificación:
2.0

they were open till 2pm supposedly. couldn't reach them with 3 phone calls from noon-1pm, when I got there the gares were closed so I dropp trailer and the next day I got an invoice for another day. Should be reveresed.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

Make sure truck beds are clean

Sandra B. 
Clasificación:
5.0

Good and quick service!

KATALINA P. 
Clasificación:
3.0

I had a mobile pickup but i had to wait tell the office to ooen up from lunch this is not the first time i had a problem but it will be my last i will not go there again!!

Frederick Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

HALEY H. 
Clasificación:
5.0

Excellent service as always

Fulgencio V. 
Clasificación:
5.0

I would like to add that the employee I had help me named Damien helped me with my stuff and delivered nothing but great service. He was very helpful and efficient.

EVA C. 
Clasificación:
5.0

Great customer service. Damian helped us out and made the process so fast and easy. He was even able to get us a truck early since we arrived early. Highly recommend this place.

Segen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy G. 
Clasificación:
5.0

Doug was extremely helpful to us in Avondale

Mike M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDRES T. 
Clasificación:
5.0

Excellent customer service very helpful and professional.Thanks

Jerry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A.  |  Overall Experience 
Clasificación:
5.0

Be sure the customer knows where to park upon returning, and what the return procedure is.

David A. 
Clasificación:
5.0

The day started out bad when I arrived at my initial location that I've had a reservation for a 20' truck for 2 weeks tells me that they don't have it and it's not a guaranteed reservation location. But when the very helpful representative that I spoke with on the phone was able to find me another truck available in a reasonable distance, things started looking better. DAMIEN the associate that helped me at this location was amazingly helpful the moment he helped me. His professionalism and ability to work with the situation I was having was great. I would use this location again just because of him. ¡Gracias!

andrew H. 
Clasificación:
5.0

Great service

SHAHO A. 
Clasificación:
5.0

Maybe include specifics like hey bring your own reciever for the trailer if your gonna rent one  all in all a good experience and got the job done! Ask for Damien he's awesome

STEVEN B. 
Clasificación:
5.0

Damion is a real good manager. He always takes care of us. we really appreciate him and the U-Haul team.

PAUL M. 
Clasificación:
2.0

The van was missing a driver side door lock, which is a major security problem. The person who checked me out did not give me good directions for where to hook up the tow dolly. After hooking up the tow dolly and putting my car on the dolly, they did not give me directions how to get out of the yard. This ended up costing me almost an hour while I tried to back up the truck with the tow dolly and the car. I finally had to take the car off of the dolly, remove the dolly, then hook everything back up together again after I had turned the truck around. Also, the spring loaded pin that holds the ramp in to the tow dolly broke while we were in transit, causing the ramp to strike the ground and throw sparks.

James M. 
Clasificación:
5.0

Amazing service. Staff was very friendly and helpful. Trailer I rented was in great condition.

Jason D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie G. 
Clasificación:
5.0

Nothing. Check in and out was quick and easy. Staff is friendly and goes beyond to help. I set my reservation for a different location in error and they worked to change over to their location so I didn't have to backtrack. Will rent here again.

Jennifer A. 
Clasificación:
5.0

Damien was so helpful.

Jennifer E. 
Clasificación:
5.0

The manager Damien was really great, very helpful and was very polite. When a problem happened he handled it very professional and resolved the issue to my satisfaction. I would proudly refer out U-Haul to all my friends and family. You need more employees like Damion. thanks for everything you do.

PAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

bennie H. 
Clasificación:
5.0

Aside from nothing working online properly, it was wonderful. But Damien was a prince, very professional, friendly and efficient! To be honest, i don't think I've ever been in and out of a U-Haul location as quick as with this location! And this is my 3rd U-Haul rental within the last 7 days! Keep up the good work!

Howard D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessie Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terry M. 
Clasificación:
5.0

NOT the old, grumpy, impersonal U Haul people I was used to dealing with all my life! The gentleman in the office was nice, personable & informative. So was the guy helping with the equipment! When I checked in to return the tow dolly I rented, I expected to have to pay for another day, because I was about an hour late. In the past, if I was one minute late, I had to pay! They were super cool about it! I actually initiated my rental at another location, but was redirected to this location. I'm glad it happened. Turns out they have cheaper, nicer storage for my RV, as well as a totally separate RV repair business on the same property! I'll absolutely rent from them again! ...You should too!

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana C. 
Clasificación:
2.0

Have someone available during regular business hours who can explain rental expectations and agreement, and not default to online pickup and drop-off via lockbox.

David W. 
Clasificación:
5.0

Adentro d la cabina muy limpio por afuera el video poquitito sucio los empleados muy muy amable. .en esta ubicacion muchas gracias 👍

Concepcion A. 
Clasificación:
5.0

No issues with my rental.

Clifford E. 
Clasificación:
5.0

Damien was awesome! Would definitely use again!

Victoria R. 
Clasificación:
5.0

Damien was amazing made sure everything was in prestige condition and explained the entire process in detail, will deff return and use this location again. Recommending it to all my friends and family!

Alfredo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Analisa C. 
Clasificación:
1.0

make sure you check them in right and deconnect the damn car dolly if someone else is picking up

Coleman J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Z. 
Clasificación:
5.0

Showed up at last min and was taken care of very well

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dwayne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

We showed up to pick up the trailer, trailer demintions not as described. Too narrow to haul our ATV. Price quoted was not true. When we showed up to return the trailer, no Uhaul employees were on site, and the gate was locked. And they overcharged me

Tracy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adrian S. 
Clasificación:
5.0

Just found a placecto live no problems with the facilities. Gracias

valarina f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M.  |  Overall Experience 
Clasificación:
5.0

Not having access on Saturday after 2 pm and Sunday is the REASON I moved out! On the weekends when I want to use my Motor Home I could not even get it out of your locked up lot. Totally Ridiculous 郎

Dennis G.  |  Overall Experience 
Clasificación:
5.0

Damien and the staff went above and beyond and helped us through a crazy local mive and took care of some issues we had and we would recommend this location as having good customer service

Arthur N.  |  Overall Experience 
Clasificación:
5.0

No security cameras. Our catalytic converter was stolen while there. Our rent went from $51.50 to $103.00 with absolutely no improvements. The dump is inconvenient. No place to wash your vehicle. The person running the office is arrogant and unable accept responsibility.

LEE H.  |  Overall Experience 
Clasificación:
5.0

lack of access on weekends and after 5pm weekdays was an issue/challenge

Bill C.  |  Overall Experience 
Clasificación:
5.0

Ninguno

James H.  |  Overall Experience 
Clasificación:
5.0

This place is a little different than many U-Haul storage facilities. You can only come in when open 6 days a week but for my vehicle storage needs was perfect. But the best asset was Jessye the manager. Extremely helpful and what a great sense of humor and personality. She is worth the experience all by herself. Can't wait to store my motor home there when it comes time.

Charles H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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