Comentarios de los clientes para Storage Spot

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Spot

Clasificación general:

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EMILIA C.
Clasificación:

El cliente no dejó un comentario.

MERLYNDA V.
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El cliente no dejó un comentario.

PHILLIP B.
Clasificación:

Make sure price quoted on line is same as checking in, and clean up the yard and office.

TRAVIS W C.
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El cliente no dejó un comentario.

Charles H. | Overall Experience |
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This place is a little different than many U-Haul storage facilities. You can only come in when open 6 days a week but for my vehicle storage needs was perfect. But the best asset was Jessye the manager. Extremely helpful and what a great sense of humor and personality. She is worth the experience all by herself. Can’t wait to store my motor home there when it comes time.

MARTIN S.
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El cliente no dejó un comentario.

SCOT S.
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My concern is that I was I overcharged for my truck since the total they emailed me was lower than what my cc was billed. I called the locationand left message but didnt hear back. I called again but there wasnt an answer.

Robyn F.
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Parking lot made it easy for drop off.

JAMES G.
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El cliente no dejó un comentario.

GREGORY S.
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El cliente no dejó un comentario.

CAROL C.
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Very helpful and accommodating when I needed to downsize the truck.

ANTHONY M.
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Customer Service excellent

RAYMOND C.
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Great location and great service. Thanks.

GINA H.
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El cliente no dejó un comentario.

TOMMY S.
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When a client is reserving a piece of equipment to be towed , tell them what size ball is required.

MICAH S.
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El cliente no dejó un comentario.

ANDREW L.
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Outstanding with everything. Service is excellent!

LOUIE G.
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El cliente no dejó un comentario.

Richard P.
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El cliente no dejó un comentario.

Todd C.
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El cliente no dejó un comentario.

PAUL C.
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I was charged twice even though it was turned in on time

Kenneth A.
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El cliente no dejó un comentario.

RONALD GENE B.
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El cliente no dejó un comentario.

RUSSELL D.
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Jess Manager, was exellent. She is a true Customer Service professional. She demonstrated an effective, articulate, communication style that was outstanding. She has one our loyalty to rent from this location in the future.

SHANDRE N.
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The return instructions should have been more clear.

ALEXZANDER C.
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El cliente no dejó un comentario.

DAVID P.
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Ms JacksonI was very helpful and professional with assisting me. I will be returning to this location when I need to rent a truck again.

KEVIN C.
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El cliente no dejó un comentario.

Donald T.
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El cliente no dejó un comentario.

Michael J.
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El cliente no dejó un comentario.

Frank M.
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El cliente no dejó un comentario.

kirk N.
Clasificación:

Address the tech issues that brought complications and delays in the after hours return of the truck. Also I thought it unnecessary to ask if I wanted to rent a dolly/hand truck to move heavy objects when they could have simply just informed me there was one available in the truck if necessary, and that I'd only be billed for it's use if I in-fact actually used it, which would be obvious seeing the clipped zip tie were that to occur. Instead however I ended up renting one at their inquiry if I was to need one, so I rented it just to be on the safe side. All that was an unnecessary expense, and again, I say I should have just been informed of it's availability in the truck with the expense conditions if I were to use it.

Tina C.
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El cliente no dejó un comentario.

Kevin S.
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El cliente no dejó un comentario.

GRAHAM F.
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El cliente no dejó un comentario.

Michael A.
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El cliente no dejó un comentario.

MARK H.
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Great service!

JAMES B.
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Great customer service, very professional team at this location.

Jeff E.
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When I arrived, I realized I needed a slightly different trailer, they had what I needed available and was an easy and quick change to the order. Good customer service.

Cynthia H.
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El cliente no dejó un comentario.

Jonathan L.
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Dealing with Uhaul from start to finish had great service and great product!

Lynden W.
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In and out with great customer service. But when picking up your vehicle, parking needs to have a better set up.

Mike M.
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Very easy.

AUSTEN E.
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Call in advance when the truck has not been returned by precious renter so we can plan accordingly

ARMANDO R.
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El cliente no dejó un comentario.

Albert C.
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great service in and out quickly.. self check in is a great feature!

WILLIAM E.
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The young lady at the counter was very nice and made renting the trailer a breeze

Sheila C.
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They are the best and they make sure things are easy for you as possible. I love this place. Thank you, U-haul family.

RUBEN M.
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N/A

Victoria W.
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El cliente no dejó un comentario.

RITA T.
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El cliente no dejó un comentario.

ERNIE C.
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El cliente no dejó un comentario.

debbie S.
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Your website is terrible. It took me 50 minutes to pick my truck up because the website wasn't working I had to have it reset twice with your customer service rep in order to get it to work. Changed the order twice 3 days before I was to pick up the truck and I had to call and straighten out. I Will not be using U-Haul again!

ARIEL H.
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El cliente no dejó un comentario.

Roxanne B.
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every thing was done to my satisfaction I will always go back their.

LUIS O.
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El cliente no dejó un comentario.

Benjamin F.
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I liked the cheat sheet that the agent put with the contract for afterhours drop off. Found it very helpful and made the experience go much smoother.

Lawrence W.
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El cliente no dejó un comentario.

Carla J.
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El cliente no dejó un comentario.

GREGORY S.
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Always awesome. I've been there 3 times in the past month. The first 2 times, Jessi helped us and she was awesome. This time we met Daniel. Also awesome!

Bonnie P.
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My receipt said I have till 700 pm to drop of truck and trailer. They were closed at 600pm left key in drop off box.

ARTHUR A.
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El cliente no dejó un comentario.

RONALD G.
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El cliente no dejó un comentario.

ANTWINE B.
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Nothing

JAMES W.
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El cliente no dejó un comentario.

DANIEL W.
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Jesse and Daniel are outstanding in customer service.

Angela C.
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El cliente no dejó un comentario.

Michael D.
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El cliente no dejó un comentario.

GREGORY S.
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I have rented vans twice this past week. Jessi is very helpful and friendly! Thanks.

Kenneth L.
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El cliente no dejó un comentario.

ANTHONY O.
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I got a email 2 days before my reservation they had to move my pick up location because of Inventoy.... which was 25 minutes from my house I called the number and the girl was great. I came to pick up my truck I did online checking and then it wouldn't let me so I called U-Haul at 6 PM on a Friday night when I was supposed to pick up my truck for my move and the person who had the truck before us didn't return it on time and they forgot to call us they didn't have another truck the entire night they only had a baby truck with a trailer when I had a 20 foot try and it was 55 to 60 miles from where I live so then I had to do move my move and movers for the next day and pay see a fee to the movers. The lady on the phone was not to bad but could have been better... go to pick up lady wasn't the best but wasn't the worst .... hope she got her coffee and water like her and the guy we're talking about ...... not even an I'm sorry nothing.....

JOHN P.
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El cliente no dejó un comentario.

THURMAN P.
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The Manger J.Jackson was extremely knowledgeable and helpful five stars

STEVEN D.
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El cliente no dejó un comentario.

Rocky K.
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El cliente no dejó un comentario.

Katherine L.
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El cliente no dejó un comentario.

DAVID B.
Clasificación:

The office is a bit unhandy for returns and pickup

Bonnie W.
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Very efficient experience.

DENIS A.
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El cliente no dejó un comentario.

Ismael E.
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El cliente no dejó un comentario.

ALFREDO A.
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Great customer service

JULIUS M.
Clasificación:

Great

O'Brian R.
Clasificación:

Doug and Betsy helped out a hurricane victim by making his drop off easy and convenient. They were amazing, and so was their location. They made sure anytime I need a uhaul I will be absolutely using their location to do business. 5 stars all around.

RICHARD B.
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New set up was a little confusing but overall it was good. Maybe more signage to help old guys like me? rb

Erik H.
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Employees did not wear mask. That's scary. Wouldn't come back.

WILLIAM D.
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El cliente no dejó un comentario.

MICHAEL A.
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El cliente no dejó un comentario.

SAMUEL S.
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Excellent customer service when picking up and dropping off personnel

JOHN R.
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El cliente no dejó un comentario.

DEBORAH L.
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El cliente no dejó un comentario.

Maricia D.
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El cliente no dejó un comentario.

Maria G.
Clasificación:

mention that if you use the drop box , you will get charged a fee I brought uhaul back early

ALAN B.
Clasificación:

No one was there when i dropped it off

Gary F.
Clasificación:

I tried to do the reservation online but there was no “yellow box” on the lot, no way to know which truck to use. After messing with the online reservation, I still had to go inside. The online part was a total waste of my time.

DAVID C.
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road difficult to pull out as traffic will not move over

JAMES R.
Clasificación:

Thank you Maira and Doug

DANIEL P.
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El cliente no dejó un comentario.

HENRY F.
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Fast service, friendly staff

Matthew L.
Clasificación:

Thank you

Tina A.
Clasificación:

I had an absolutely horrible experience with this location when picking up my reserved uhaul, the gentleman said my “quote” was incorrect and changed the price to reflect a higher and different quote, I told him that was not correct and requested to speak to the manager, he called someone who name is also Daniel, and he sad well “that's the price” I said that's not what I was quoted.....He began to argue with me and I asked him to check the notes, he finally did and changed it to the original price I was quoted for after a long 30 min. unprofessional conversation. One of the guys said his name is Daniel Tres... (721002) and he voluntarily provided his badge number as well. The other guy name is also Daniel his last name is Gonzales Bottom line, very unprofessional and I will not use that location ever again!

Dennis F.
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Doug and Jessie were absolutely amazing they went through everything I needed to know it was quick and easy to pick up and then to drop off.

Diane V. | Overall Experience |
Clasificación:

They are always friendly & efficient at West Valley RV. I store 2 vehicles there over the summer. They had them ready to go when I got there to pick them up.

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