The U-haul was NOT even at the Victoria location. We reserved it at Hays and then were told it was at Victoria then when we arrived at Victoria that location was completely shut down. The Hays office said it was never in Victoria and their computer showed it in Hays. We called the main line twice and were told Victoria so we ended up leaving much later than we wanted and wasting gas and time driving all the way over to Victoria and back to Hays where the U-Haul was all along. We feel we deserve a free rental or at least reimbursement of gas and wasted time.MARK B.
Customer Reviews for Storage Solutions Of Victoria
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Have cruise control in all the trucks that are rented out and specify if they don't have it.KAYLA T.