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WILLIAM L
Customer Reviews for Storage Sense Brownstown
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent customer service, appreciated her patience with all my questions!
EVERARDO GThe thing I didn't like about the enclosed trailer is it did not have a jack. If I needed to unhook from my truck I would not be able to. The trailer also swayed quite a bit, even when loaded. It got the job done and you can not beat the price!
JERRY PSmooth transaction, super friendly associates! A+
BRIAN AVehicle was filthy and by the heavy odor of cigarettes, this vehicle is being used for somebody to sit in and smoke in. And secondly, they tried to charge me 100 miles when they made an error in putting the actual number of miles to start. I have a photo showing where the gas tank was and what the mileage was at the start. They were supposed to give me a $20 credit and ended up charging me over $100 for a 4 hour rental.
SALLY JClerk that assisted me was awesome
KEVIN TExcellent and easy experience! Would definitely recommend!
Steven SKeep doing what you're doing 👌
TOMMY SI ordered a furniture dolly , but it was not available when I picked up the van.
David LThe process was easy. Staff was very friendly and answered all my question.
ALAN EThe trailer I rented had a bad tire. I had to make a 2+ hour drive with it. Thankfully I had no issues, but the tire problem did cause me to take more time than anticipated.
DAVID DEverybody was awesome and helpful.
LANDON BVery happy with this location. We have used their services several times. Danielle is a pleasure to work with planning our furniture moving needs.
RHODA LGood evening, my apologies for the delayed reply. I met the staff and found them to be professional, delightful and very knowledgeable about the trucks. Both reservations were hassle free and easy going. Thank you for your great customer service. Regina Castro
REGINA COnly thing I can recommend is the front desk stay as friendly as she was when we came to pick up truck. Also reserve your truck with there online app. Makes things go so much faster and easier for both parties. Very friendly people. Will use again if the need arises. Thank you for fast and friendly service.
Tammy EThe worst experience ever I will never recommend U-Haul
Brittany SVery accommodating under the circumstances of the computer system being down. Gracias
MIKE VAll very good
gerard gEveryone was great.
Timothy S