Comentarios del cliente para Storage Pointe

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Pointe

Grado total:

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Robert S. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Thank You

William D. en

Grado:

Everything was run efficiently and the auto transport had great tires and working lights, thank you

Walter H. en

Grado:

El cliente no dejó un comentario.

Kalwey J. en

Grado:

Was miss lead on gas requirement. Rental was on empty with 25 miles remaining. Was told to bring back with a quarter tank. I filled up the van $55 I returned the van 3/4 full. I was given a $16 credit. So the rental was $89 and $55 in gas so $144 total. I was told to contact corporate U-Haul to see what could be done. I don’t have the time so I’m just out $50 some bucks. Great job on customer service.

Erin K. en

Grado:

El cliente no dejó un comentario.

TOMMY P. en

Grado:

El cliente no dejó un comentario.

Travis A H. en

Grado:

None

Andrew L. en

Grado:

have the store open at the pick up time or don't allow scheduling before the store opens. The truck was on E which it was supposed to be full so I was given a $35 dollar discount. it cause $40 to give me a half a tank. Look at current gas prices 40 gallon tank times $2.69. of course they took the $35.00 charge.

Brenda Y. en

Grado:

El cliente no dejó un comentario.

Douglas T. en

Grado:

Change their times open online to 10am.

michele a. en

Grado:

El cliente no dejó un comentario.

Richard L. en

Grado:

Oil light in truck was on and truck ran rough. Told Mgr and he said drive it! AC stopped working about 30 min of being in the truck and worked intermediatly more So not during the trip!

Michelle A. en

Grado:

Employee came outside to help before I went inside.

Eric L. en

Grado:

El cliente no dejó un comentario.

Ana R. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

Not ready for iPhone check in. Had to go looking for key

Parish T. en

Grado:

I was charged $42.00 for furniture pads that this location forgot to put in the truck.

bernadette m. en

Grado:

Only 1 person working on a busy saturday. Took a while to pick up equipment because of it. Lady had ppl at front counter and really couldn't come out to help hook up equipment. Would suggest just having more than 1 person on weekends

Steve C. en

Grado:

1) Was told they closed at 7 pm - called and they were closed at 6 pm 2) No U-Haul signs from the street - drove by it twice and only because of GPS and another person was there who knew this was a U-Haul drop, did we leave it. 3) Was told that one ways out of state could be dropped off later than pickup time.As it turned out LC charged me an extra $20 day for dropping it off at 7 pm - said that was the policy. As I had a load of food and tools for Deweyville flood victims and could not make it by 3:30 pm. LA drop location person was kind, told me the 3:30 time was what I was to meet and refused a refund based on policy. I asked to speak to U-Haul Mgr for state, got number and explained situation and left my name at the LA U-Haul Head office, to call me - but no one did. I like U-Haul and will use it again - this was just a little disappointing. It may be right that it is in policy ... but needs clarity.

Gene d. en

Grado:

Everything good.

Nancy M. en

Grado:

El cliente no dejó un comentario.

ANNA M. en

Grado:

El cliente no dejó un comentario.

Cindy C. en

Grado:

Way to expensive for 4 hours

Ross L. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Trucks are too old, with too many miles. Additionally, budget is cheaper than uhaul. Good customer service, but products are not worth the cost.

William H. en

Grado:

El cliente no dejó un comentario.

Karl S. en

Grado:

El cliente no dejó un comentario.

kendra b. en

Grado:

El cliente no dejó un comentario.

SCOTT M. en

Grado:

Very helpful.