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Larry C.
Customer Reviews for Storage Plus
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Very nice customer service guy. Fast and accurate
Nathaniel C.It was all good
Robert R.The only rough part of the experience was the check-in hurdles to clear before I was able to use the truck, which took almost an hour to do which mostly involved sitting and waiting, meaning I had to rush back to return it in time because I planned to use that time for moving. It would have been nice to have been told how long the check-in process usually takes.
Timothy Z.I tried to call per instruction to say that everything was brought back but the telephone number did not work
David M.I had my stuff there for almost two years and I had no problems. They were very helpful during the Pandemic. Even with my move they was helpful.
Mary L. | Overall ExperienceClean the inside of the vehicle s little better.
MARK G.Excellent customer service
Martin W.Tony and crew are always great providing excellent service.
JOSEPH P.This storage unit was the easiest to check-in and to check out. Everyone was always friendly when I needed a question answered. The area around the units was always maintained and clean. They are awesome.
Carla P. | Overall ExperienceGuys are pros doing what they are doing. Keep it up!
MIGUEL M.Everyone was very professional. The truck was exceptionally clean not only in the cab, but in the back too.
tom M.I found excellent service here so from my site awesome!
mani A.Great service! Highly recommend.
john W.Nothing needs to improve. The gentleman at the desk was very helpful and efficient and the location was very convenient.
Arlie C.very secure and well maintained storage facility with great staff and easy access to your storage locker , would highly recomend .
travis r. | Overall ExperienceThey have mice! A lot of my things got destroyed despite the “mice traps” they have set up
Emily N. | Overall ExperienceGreat place for the price. Units are well maintained. Clean and dry..
Doug H. | Overall ExperienceReturned after hours
Carla P.Friendly staff, quick pick up and drop off
Linda P.The riide was a bit bumpy but it was overall good.
carmela D.I was charged a random $17.00+some odd cents charge today. When I called to ask why, I was sent to voicemail and left a message. Still waiting for a response. I returned it way before the 24 hour deadline and replaced all fuel I'd used. The cab and trailer were both cleaned before I returned it so I'm really unsure of why I had a random charge to my account.
Sarah C.The company needs to help the employee with better systems
Joshua N.The time from arrival to when I leave with the trailer needs to be shorter. Part of it was an issue with the trailer hook up to my truck. But the paperwork and getting everything in order shouldn't take that long.
Robert C.Had a truck but no keys. My 9:30 move was delayed until 11:30. Had to drive 30 additional miles to pick up another truck
Matthew H.Something needs to be corrected with the U-Haul Help program. Superior Movers never showed up for the Move which left the Homeowner panic, because the buyer was moving into the home by 6 PM. If it wasn't for the neighbors, this wouldn't have happened. I've tried repeatedly to use your system and it seems to force to re-Hire another mover. It's impossible to do that with a few hours left to be moved. I called your numbered and reached a person who directed me to another phone number that ended up being another recorded message. It isn't customer-friendly and I should not be charged including any service fee. I'm a Realtor and I will never recommend U-Haul Helps to any of my clients in the future. Superior Movers never returned or answered any of my repeated calls. Voice Mail was full, so I couldn't leave a message. I also made several Text messages that weren't answered. They should be removed from your service. Order # B4B495C8 Job # JB-B8D73C65 Payment Code 493326 Bruce Koehler
Justin U.It took an hour for us to get our rental. We rented the uhaul for 4 hours and arrived at 9am for pick up and didn't get it in our possession for 1 hour then were told we had 3 hours to return it. There were 2 people in front of us in line and honestly there's no reason it should take 1 hour to get your pick up.
Micheal W.Very good customer service. Nice facility great interaction with a gentleman provided our truck. Overall great experience I would use them again.
Janet W.The vehicle was not the cleanest. Spilled beverage remnants and some debris in the cab.
GREG C.Dropped vehicle off after hours. Instructions were clear and easy to follow for leaving the vehicle.
Leslie C.I think the staff always goes above and beyond to help the customer. This is about the fifth or sixth time I have rented from this location and I will continue to go back to them. They are professional, helpful, and very courteous. I would highly recommend this location.
Jay B.Very polite & friendly. Check in & out was fast & easy.
Lisa G.Open hours are limited. I would prefer to have someone check the truck when I returned it at 2:45 pm
Daniel K.The guy running it was very helpful
Robert K.We had an excellent experience with our U-Haul move, Even one ofthe women in our group drove the truck and said it was very easily handled. Everything arrived clean and in perfect shape and the two moving guys -( names if you wish)- were GREAT!
Jennie W.The lady we met with, I forget her name, was so friendly & sweet!! The storage unit we rent was perfect for us. No complaints. The ONLY issue we had was putting our code in to get in & then out.
Justin O. | ReservaciónMileage was not correct at time of rental was told it would be corrected didn't happen and overcharged for gas. Not happy about it
Brad D.The girl who answered the phone was extremely rude, she akso would not allow me to talk with anyone else nor give me information regarding my final bill.
Robert H.Nice staff. Thank you
Kim R.They had more than one hand truck but gave us the one with a broken rale. The hand truck slipped and the rale cut across my Daughters hand cutting all of her fingers.
Denise L.Back of unit had broken glass in it. Was a pain to rent I hope I never have to rent from you again.
Emery K.I reserved the storage unit online move in date 10/28/2019. Can't get the code & unit # cz to my surprise when I went to get it at 4pm the office was closed.
MYRNAELIZ B. | ReservaciónThe lady that check me in was a star employee.She was amazing
Brandie D.Online pick up takes FOREVER.
Dylan S.Excellent service !
Ryan S.Nothing to be improved upon. Staff went out of their way to be helpful. We will absolutely go back to that U-Haul store for future rentals.
gail C.Very nice person working at the location.
Rahul B.Know how to better assist in instructing to load a vehicle onto a uhaul vehicle transport.
charlene H.Very happy with this location and staff. I am a returning customer
James F.When I dropped off the truck the guy working there said I wasn't in the computer to drop off there and that he couldn't find me in the system. My paperwork said that was the place to drop it off.
David G.Storage facility is fine. Was not warned that the unit has two doors instead of one.
Laura M. | ReservaciónVery friendly and helpful. Reasonable rates. Very quick response to the minor issue I found. There was a lock left on the door to my new unit and he was there quickly to remove it for me.
Susan S. | ReservaciónAwesome!
Hailey H. | ReservaciónThis is an older facility but the storage unit we rented is clean and the facility seems to be safe. They have security cameras covering the place. And it was the cheapest in town.
MATT JESSICA S. | First ImpressionsWalls are rusty and there`s a small ripped section on the lower right hand side with sharp edges. Clean otherwise.
DONNIE S. | First ImpressionsMy unit appears to be dry. I can touch my neighbors stored items from the top of my unit as the walls don`t go all the way to the ceiling. It has doors on both ends of the unit which is a plus.
STACEY M. | First Impressions