Customer Reviews for Storage Plus
(Distribuidor de U-Haul del vecindario)

382 comentarios

2925 Cincinnati Dayton Rd   Middletown, OH 45044

(513) 424-4470

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 1:00 p. m.
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(513) 424-4470

2925 Cincinnati Dayton Rd
Middletown, OH 45044

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021: 9:00 a. m. - 1:00 p. m.
  • 1/1/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Awesome experience, In-N-Out, wonderful service!

Doug C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin C. 
Clasificación:
5.0

It would be helpful to know about seating in the truck.. ie bench seat vs bucket seats.(Only 2 can sit comfortably in the 10' truck). We didn't know this until we arrived.

Michele H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob D. 
Clasificación:
5.0

Great folks to work with.

thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ann w.  |  Overall Experience 
Clasificación:
5.0

Previous person smoked so it was difficult in the beginning. Other than that everything was great. The lady who checked us in was very pleasant and nice. Thank you!!

VIJAYKUMAR P. 
Clasificación:
5.0

UHAUL software is terrible. It took the attendant 30 min to be able to get me a truck as the system kept logging her out and causing other issues. Not at all a reflection on her or the location as she was doing all she could - this was 100% UHAUL's system being terrible.

James H. 
Clasificación:
5.0

Nothing to add here. Everything went well.

Kevin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cathy P. 
Clasificación:
5.0

Very friendly.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl J. 
Clasificación:
5.0

Very helpful & friendly management to work with that made the experience very pleasant

julia L. 
Clasificación:
5.0

Uhaul as a whole severely disappointed me in this whole experience. The man at the middle town location saved my whole move. After you moved my pick up location 2 times. When I got there you didn't have a truck available for me. So I had to drive 30 minutes up to the middle town location to finally get a truck.

Mitch S. 
Clasificación:
5.0

Nothing really. With the opportunity to do all the paperwork on line, we where in and out in about 10 minutes. Service was great and we are completely satisfied.

David S. 
Clasificación:
5.0

Impossible to get in contact with never could get ahold of anyone to pay and then tried to get in contact several times before the auction and yet still lost all of my things. F this place

Erika H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mckenzy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

Very nice customer service guy. Fast and accurate

Nathaniel C. 
Clasificación:
4.0

It was all good

Robert R. 
Clasificación:
3.0

The only rough part of the experience was the check-in hurdles to clear before I was able to use the truck, which took almost an hour to do which mostly involved sitting and waiting, meaning I had to rush back to return it in time because I planned to use that time for moving. It would have been nice to have been told how long the check-in process usually takes.

Timothy Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

I tried to call per instruction to say that everything was brought back but the telephone number did not work

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zainab O. 
Clasificación:
5.0

Clean the inside of the vehicle s little better.

MARK G. 
Clasificación:
5.0

Excellent customer service

Martin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

Tony and crew are always great providing excellent service.

JOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla M. 
Clasificación:
5.0

Guys are pros doing what they are doing. Keep it up!

MIGUEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Calvin C. 
Clasificación:
5.0

Everyone was very professional. The truck was exceptionally clean not only in the cab, but in the back too.

tom M. 
Clasificación:
5.0

I found excellent service here so from my site awesome!

mani A. 
Clasificación:
5.0

Great service! Highly recommend.

john W. 
Clasificación:
4.0

Nothing needs to improve. The gentleman at the desk was very helpful and efficient and the location was very convenient.

Arlie C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jackie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jarrod M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bhuvan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
3.0

Returned after hours

Carla P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kade R. 
Clasificación:
5.0

Friendly staff, quick pick up and drop off

Linda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG C. 
Clasificación:
4.0

The riide was a bit bumpy but it was overall good.

carmela D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony K. 
Clasificación:
4.0

I was charged a random $17.00+some odd cents charge today. When I called to ask why, I was sent to voicemail and left a message. Still waiting for a response. I returned it way before the 24 hour deadline and replaced all fuel I'd used. The cab and trailer were both cleaned before I returned it so I'm really unsure of why I had a random charge to my account.

Sarah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
5.0

The company needs to help the employee with better systems

Joshua N. 
Clasificación:
4.0

The time from arrival to when I leave with the trailer needs to be shorter. Part of it was an issue with the trailer hook up to my truck. But the paperwork and getting everything in order shouldn't take that long.

Robert C. 
Clasificación:
1.0

Had a truck but no keys. My 9:30 move was delayed until 11:30. Had to drive 30 additional miles to pick up another truck

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
5.0

Something needs to be corrected with the U-Haul Help program. Superior Movers never showed up for the Move which left the Homeowner panic, because the buyer was moving into the home by 6 PM. If it wasn't for the neighbors, this wouldn't have happened. I've tried repeatedly to use your system and it seems to force to re-Hire another mover. It's impossible to do that with a few hours left to be moved. I called your numbered and reached a person who directed me to another phone number that ended up being another recorded message. It isn't customer-friendly and I should not be charged including any service fee. I'm a Realtor and I will never recommend U-Haul Helps to any of my clients in the future. Superior Movers never returned or answered any of my repeated calls. Voice Mail was full, so I couldn't leave a message. I also made several Text messages that weren't answered. They should be removed from your service. Order # B4B495C8 Job # JB-B8D73C65 Payment Code 493326 Bruce Koehler

Justin U. 
Clasificación:
1.0

It took an hour for us to get our rental. We rented the uhaul for 4 hours and arrived at 9am for pick up and didn't get it in our possession for 1 hour then were told we had 3 hours to return it. There were 2 people in front of us in line and honestly there's no reason it should take 1 hour to get your pick up.

Micheal W. 
Clasificación:
5.0

Very good customer service. Nice facility great interaction with a gentleman provided our truck. Overall great experience I would use them again.

Janet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
4.0

The vehicle was not the cleanest. Spilled beverage remnants and some debris in the cab.

GREG C. 
Clasificación:
4.0

Dropped vehicle off after hours. Instructions were clear and easy to follow for leaving the vehicle.

Leslie C. 
Clasificación:
5.0

I think the staff always goes above and beyond to help the customer. This is about the fifth or sixth time I have rented from this location and I will continue to go back to them. They are professional, helpful, and very courteous. I would highly recommend this location.

Jay B. 
Clasificación:
5.0

Very polite & friendly. Check in & out was fast & easy.

Lisa G. 
Clasificación:
3.0

Open hours are limited. I would prefer to have someone check the truck when I returned it at 2:45 pm

Daniel K. 
Clasificación:
4.0

The guy running it was very helpful

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan V. 
Clasificación:
3.0

We had an excellent experience with our U-Haul move, Even one ofthe women in our group drove the truck and said it was very easily handled. Everything arrived clean and in perfect shape and the two moving guys -( names if you wish)- were GREAT!

Jennie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mbarek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mbarek B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ben J. 
Clasificación:
2.0

Mileage was not correct at time of rental was told it would be corrected didn't happen and overcharged for gas. Not happy about it

Brad D. 
Clasificación:
1.0

The girl who answered the phone was extremely rude, she akso would not allow me to talk with anyone else nor give me information regarding my final bill.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Nice staff. Thank you

Kim R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica L. 
Clasificación:
4.0

They had more than one hand truck but gave us the one with a broken rale. The hand truck slipped and the rale cut across my Daughters hand cutting all of her fingers.

Denise L. 
Clasificación:
5.0

El cliente no dejó un comentario.

sean H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel D. 
Clasificación:
3.0

This is an older facility but the storage unit we rented is clean and the facility seems to be safe. They have security cameras covering the place. And it was the cheapest in town.

MATT JESSICA S.  |  First Impressions 
Clasificación:
2.0

My unit appears to be dry. I can touch my neighbors stored items from the top of my unit as the walls don`t go all the way to the ceiling. It has doors on both ends of the unit which is a plus.

STACEY M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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