Comentarios de los clientes para Storage Plus

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Plus

Clasificación general:

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Andrea S.
Clasificación:

The lockbox didn't have the keys in them, an employee had to help me get the keys, the app didn't help at all!

Craig K.
Clasificación:

I am rating U-Haul more than Storage Plus. It took 45 minutes to get my vehicle through their mobile check-in, and next to impossible to speak or chat with anyone for help. When we finally got our vehicle we found someone's old drink bottle in the cab—not what we wanted to see in this covid-world. While we were eventually able to speak with someone who was able to give us a discounted rate, we will look elsewhere next time.

Ramona B.
Clasificación:

Everything was great on time and welcoming

Kristal D.
Clasificación:

Experience was great, friendly, and informative. Will rent again!

Abir J.
Clasificación:

El cliente no dejó un comentario.

CHRISTIAN V.
Clasificación:

Theo, who facilitated our rental, was great! As a first time renter. He had the patience to explain how the U-Haul system worked. He let us know that there was another reservation after ours, which was helpful. Straightforward, to the point, what more can you ask for? Thanks!

Ivonne O.
Clasificación:

El cliente no dejó un comentario.

Sungwon R.
Clasificación:

El cliente no dejó un comentario.

Sungwon R.
Clasificación:

El cliente no dejó un comentario.

Miyer F.
Clasificación:

easy as can be, quick rental!

Sebastian G.
Clasificación:

El cliente no dejó un comentario.

Charlotte W.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

El cliente no dejó un comentario.

eric S.
Clasificación:

Excellent for everything and all employees!

Joseph F.
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El cliente no dejó un comentario.

sebiila O.
Clasificación:

Uhaul can improve the service by keeping to the agreement when reservations are made! I was lied to OVERCHARGED AND WENT THROUGH HEELL TO IBTAI. A REFUND. I think uhaul should check in with their customers when equippement is picked up and returned. Uhaul makes promises they don't keep.

TODD P. | Overall Experience |
Clasificación:

Always very helpful Theo always looking out Thanks Guys

Leslie W.
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El cliente no dejó un comentario.

Deepal P. | Reservation |
Clasificación:

The wire on top of my locker was cut, but the staff there were so friendly and welcoming. Amazing people!

Necdali C. | Reservation |
Clasificación:

Personnel at front desk are very friendly and they explained everything pretty clear before you sing the contract. Thank you!

Matthew H.
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El cliente no dejó un comentario.

CARLY D. | Overall Experience |
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Lovely staff, great facility

Abram S.
Clasificación:

El cliente no dejó un comentario.

Isaac E.
Clasificación:

This place has only one van, so be advised that if there's any conflict with another reservation you might get sent to another location. The good news is that they had the van there for me and it was ready to go, and the customer service was really nice.

Robert S.
Clasificación:

El cliente no dejó un comentario.

Amado D.
Clasificación:

El cliente no dejó un comentario.

Rasem A.
Clasificación:

El cliente no dejó un comentario.

Zach L.
Clasificación:

I made a reservation for a location in north Brooklyn to rent a van for moving. I arrived at said location to find that they don't even have vans there at all. Confused, the service rep called U Haul and explained the mishap; from there I was given the option to pick up another van in Brooklyn or Queens. Brooklyn being more convenient I chose that but when I arrived, was told my reservation was actually in Queens. I spent money taking three different car services to each location needlessly- not only a waste of money but also of precious time. Moving is already stressful enough without these unnecessary errors.

Steven E.
Clasificación:

The address on the uhaul website for this location, when entered in google maps, brings you a few miles away from the correct location. The only way to get to the correct location is to enter Storage Plus AND the address as the destination.

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