Comentarios del cliente para Storage One on 4th

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage One on 4th

Grado total:

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Wayne F. en

Grado:

El cliente no dejó un comentario.

Kenneth C. en

Grado:

El cliente no dejó un comentario.

Nancy B. en

Grado:

El cliente no dejó un comentario.

james F. en

Grado:

El cliente no dejó un comentario.

Melissa D. en

Grado:

The truck was very “squirrelly” and didn’t drive well. The mirrors didn’t stay put. The location changed the originally gas amount; overall the worst U-Haul experience we have ever had.

Layne S. en

Grado:

thank you!

Leslie C. en

Grado:

El cliente no dejó un comentario.

Christopher H. en

Grado:

The staff are not knowledgable enough. It took me nearly a half hour to get my truck because they couldn't get the program to work with my reservation. Really unacceptable experience.

Tamora S. en

Grado:

The van I rented was really nice. It fit everything.

Tina M. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

Very friendly and professional staff member. Clean and organized office, and vehicle. I'll rent from this location again. Thanks.

Sung K. en

Grado:

El cliente no dejó un comentario.

Bernard B. en

Grado:

El cliente no dejó un comentario.

peter N. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

My experience was very good. Carmen was very helpful in getting me going in the unit I rented

Esteban A. en

Grado:

El cliente no dejó un comentario.

Tracey C. en

Grado:

Excellent customer service

Phong D. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

The truck was actually very clean, but the front end could use an alignment - the steering needed a lot of correction while driving. Mind you, it did have 98,000 miles on it, and other than the steering issue, the truck was rattle free, and clean, it was just a steering problem. Carmen, who helped us that Storage One, was really nice and courteous in the process, and I couldn't have asked for a better person to handle the details on the rental!

Adam P. en

Grado:

El cliente no dejó un comentario.

James L. en

Grado:

El cliente no dejó un comentario.

TRINA B. en

Grado:

The young man at the counter was fantastic; attentive, personable, friendly, and customer service oriented. 5 stars to him!

Dean D. en

Grado:

El cliente no dejó un comentario.

Yongen G. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

El cliente no dejó un comentario.

Eric O. en

Grado:

El cliente no dejó un comentario.

Jameswill D. en

Grado:

Storage One.. Great job maintaining those box trucks. Only. 1 suggestion: The window Crank needs to be greased And or lubricated. For ease of operation.. Thank you..JW.US.LC.

Richard S. en

Grado:

Ebony did a great job

Matt F. en

Grado:

El cliente no dejó un comentario.

Renee D. en

Grado:

El cliente no dejó un comentario.

Joseph Lee G. en

Grado:

El cliente no dejó un comentario.

Van V. en

Grado:

Not many vehicles but was able to get in and out easily.

Sean H. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

El cliente no dejó un comentario.

Dana B. en

Grado:

We were treated like stars by both Carmen and Ebony. I am so glad we selected the Storage One location! The van was clean and easy to drive. I’d advise you to add a very bright “ make sure door is fully open and secure” sign as we had problems with the door unsecuring itself and closing whilst we were loading. I advised Ebony to have the latch checked to keep others safe. All in this was a great experience made better by the great staff at Storage One, and I would not hesitate to recommend this location to others.

Sinah T. en

Grado:

El cliente no dejó un comentario.

Dewey B. en

Grado:

Excellent service and personnel.Very pleasant experience.

Eileen M. en

Grado:

El cliente no dejó un comentario.

Adam P. en

Grado:

El cliente no dejó un comentario.

Justin M. en

Grado:

N/A

Michelle B. en

Grado:

Carmen is truly fantastic!.. I love coming to this site for either my storage needs or rental needs. Carmen is efficient and always has a smile on her face.

Tiffany C. en

Grado:

Thanks to Ebony for making this a seem less move out/move in experience.

khalil R. en

Grado:

Excellent service and pleasant reception.

Greg D. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

The pricing is very confusing with piles of hidden charges. I ended up paying more than double of what I expected to pay. I think that I should've been told a flat upfront fee, then possibly extra charges for millage.

David C. en

Grado:

Absolutely the best truck rental experience I have ever had! This includes other U-Haul rentals as well. The customer experience at Storage One on 4th is outstanding! Will use again.

Arthur J. en

Grado:

El cliente no dejó un comentario.

Matthew C. en

Grado:

El cliente no dejó un comentario.

Greg D. en

Grado:

El cliente no dejó un comentario.

Ilia S. en

Grado:

El cliente no dejó un comentario.

SHUXIN C. en

Grado:

El cliente no dejó un comentario.

GENE W. en

Grado:

Ensure the reservation is valid at the site you send the customer. Also, inform the customer of all charges to be incurred. I was not told to refill the vehicle to the same level as when it was picked up. I assumed this was covered by the mileage fee since it is so high. I will look elsewhere next time I need to rent a truck.

Eric M. en

Grado:

I believe everything was great from this dealer. Great Manager and assistant Manager, easy pick up and return . I wish every location was this great. Thank You for being there keep up the great work. Thanks again

Denise F. en

Grado:

El cliente no dejó un comentario.

Jamie O. en

Grado:

El cliente no dejó un comentario.

Tina M. en

Grado:

El cliente no dejó un comentario.

BRALLAN B. en

Grado:

Great service:)

Ramprasad R. en

Grado:

El cliente no dejó un comentario.

BRADLEY E. en

Grado:

Location we ended up finding truck available was outstanding. Originally had trouble reserving truck on your website. Called locations close to home but no one ever answered the phone. Started calling other locations and had great service. I would go back to storage one on 4th in Renton next time I need a truck. Even though it's farther away from where I live.

Faith R. en

Grado:

El cliente no dejó un comentario.

Susan M. en

Grado:

Superior customer service!

Ramprasad R. en

Grado:

The customer service representative at Storage one was very courteous and very helpful. I would like to give a special shout out for Carmen for a very pleasant service even though my Equipment was not ready for pickup at my scheduled time.

Ronald W. en

Grado:

Carmen is a professional through and through

Jonathan S. en

Grado:

Speedy service and she explained that the van rental is 19.99 plus the mileage, not 90 dollars as it says online. The van had some hiccups on the road. It would lunge forward at times without any acceleration. May need maintenance.

Brian A. en

Grado:

Great job.

Allen S. en

Grado:

Storage One on 4th has very good personal people working there. Excellent in every way. I will use them for their services when ever possible and highly recommend them to all.

Brian A. en

Grado:

Great service and excellent vehicle

Mike P. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

Very pleased with the complete process, thank you.

Matthew M. en

Grado:

El cliente no dejó un comentario.

Diana B. en

Grado:

El cliente no dejó un comentario.

Timothy H. en

Grado:

El cliente no dejó un comentario.

Lawrence K. en

Grado:

El cliente no dejó un comentario.

KATHY S. en

Grado:

Great customer service. Very friendly.

Ilia S. en

Grado:

Fantastic service with a friendly smile - loved it :)

Johann C. en

Grado:

The lady at the front desk is awesome.

David R. en

Grado:

Carmen was fantastic in providing information & insights for a smooth rental process

BERNARD B. en

Grado:

El cliente no dejó un comentario.

Lydia H. en

Grado:

El cliente no dejó un comentario.

Ankur B. en

Grado:

El cliente no dejó un comentario.

Kathleen K. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Charity H. en

Grado:

Great location, friendly customer service, would rent from again.

Donna B. en

Grado:

Everything was just perfect.

Dangelo T. en

Grado:

El cliente no dejó un comentario.

kimberly L. en

Grado:

My online experience was poor. Reserved a van in one location ( which online said that had one) but then they reserved it at a different location. Which was 20 miles away. ?? Customer service on the phone was excellent. The gal I talked to to help me find a van in a closer location, was wonderful. She was actually fun to talk too! Would not recommend booking online.

Gaurav A. en

Grado:

El cliente no dejó un comentario.

michelle W. en

Grado:

I appreciate that the truck was ready with 7/8 tank of gas rather than 3/4. It made my process speedy and convenient -- I didn't even have to replace gas! Thanks for excellent service!

Bruce M. en

Grado:

Self return website crashed continually, and would not complete the return. Call center indicated they could not/ would not complete return over the phone. It is 1130 at night - ridiculous. I requested the call center note in my log the return was completed at the specified location at 2320 on 6/25/17 I was assured the note was completed and that a receipt would be sent to me. Suggestion - fix your self return site

MOLLY S. en

Grado:

El cliente no dejó un comentario.

Gebran T. en

Grado:

El cliente no dejó un comentario.

Charlie G. en

Grado:

El cliente no dejó un comentario.

Conrad P. en

Grado:

Keep up good work!

Tina M. en

Grado:

This location is 100 times better than the main UHaul location west of here on NE 4th st. This time, the manager was extremely helpful and there was not a huge line.

John B. en

Grado:

Great customer service.

David K. en

Grado:

El cliente no dejó un comentario.

Ziyodkhon S. en

Grado:

Signage could be bigger if possible

KIMBERLY H. en

Grado:

I can't believe you charge $1.49 per mile. This has made me hesitant to rent at U-Haul in general again. This is so outrageous!

deborah K. en

Grado:

My rental experience was easy and quick.

Robert S. en

Grado:

Keep up the good work! Staff was very friendly and helpful.