Customer Reviews for Storage King
(U-Haul Neighborhood Dealer)

569 reviews

3039 S Live Oak Dr   Moncks Corner, SC 29461

(843) 761-1371

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 7/4/2024: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(843) 761-1371

3039 S Live Oak Dr
Moncks Corner, SC 29461

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2024: Closed
  • 7/4/2024: 8:00 am - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tracey was simply marvelous to work with. Everything was thoroughly explained to us , she was plesant and had a lovely smile. Thanks Joe Ferrero

Joe Ferreri 
Rating:
5.0

Customer did not leave a comment.

Alicia Kennedy 
Rating:
5.0

Customer did not leave a comment.

Desmond Gaines 
Rating:
5.0

Everything went great!

Jeremy Thornton 
Rating:
2.0

We were given a van with a bad right rear tire that went flat. We have had positive experience prior to this rental.

Richard Thomas 
Rating:
5.0

Customer did not leave a comment.

Michelle Johnson 
Rating:
5.0

Customer did not leave a comment.

Allex Goston 
Rating:
5.0

Everything was perfect!

Michelle Johnson 
Rating:
5.0

Customer did not leave a comment.

TAI lee 
Rating:
5.0

Customer did not leave a comment.

Amonica Lane 
Rating:
5.0

Customer did not leave a comment.

Barry Dayton 
Rating:
5.0

Customer did not leave a comment.

Donal Rosales 
Rating:
5.0

Customer did not leave a comment.

Marty Conyers 
Rating:
4.0

Customer did not leave a comment.

Donella Squire 
Rating:
5.0

Customer did not leave a comment.

Vivian Smith 
Rating:
5.0

Customer did not leave a comment.

Robert Kline 
Rating:
5.0

Customer did not leave a comment.

Tincielee Motte 
Rating:
5.0

Customer did not leave a comment.

CHAD FERGUSON 
Rating:
5.0

This was so easy and efficient; it was awesome

mark palmer 
Rating:
5.0

Employee at Storage King was extremely curtious. Would highly recommend this location!

James Parker 
Rating:
5.0

Customer did not leave a comment.

Donald Gray 
Rating:
4.0

Customer did not leave a comment.

Carol Storz 
Rating:
5.0

Customer did not leave a comment.

Stephen Schumann 
Rating:
4.0

Customer did not leave a comment.

Doug Strouse 
Rating:
5.0

Customer did not leave a comment.

Miller Boone 
Rating:
5.0

Tammy was fantastic! She knows her equipment and is very helpful.

Renate Weber 
Rating:
5.0

Customer did not leave a comment.

Scott Kaplan 
Rating:
5.0

Customer did not leave a comment.

Dennis Loomas 
Rating:
5.0

This was top-notch service. Tammy was awesome and if we have to we will use the spot again.

john brodie 
Rating:
4.0

Tammy was very helpful!

James Brownlee 
Rating:
5.0

Customer did not leave a comment.

bob lachanc 
Rating:
1.0

I made my reservation to pick up at 1pm. I called at 11 and received a voicemail and left a message to confirm they really had the truck. They never returned the call. I arrived at the location at 12:50 and the place was locked up with a sign on the door that they closed at 1 but it was ten minutes til 1. The employees car was still parked outside so I banged on the door to no answer. I left and called customer Care and they told me the person changed the pickup to mobile pick up, which I did not choose because of a bad experience at the same location a few years ago! She told me how to do it and it worked this time . On the return. Arrive at 1pm and they’re closed again so I left the key in the lockbox and did not trust they wouldn’t try to charge me more so I had to move my money off of my card. I did get the receipt through email and it was normal. U-Haul is great but not this location anymore. The lady that was there a couple of years ago was awesome.

Catherine Ridgway 
Rating:
5.0

Customer did not leave a comment.

Jim Pearce 
Rating:
5.0

Customer did not leave a comment.

Luis Díaz 
Rating:
1.0

The drop off procedure was ridiculous. I picked up my truck at 10am and had a drop off location on the contract. Come to find out, that location was incorrect and the trailer I picked up didn't have a drop off location on it. After dropping the trailer at 1 location before the 24 hour mark, which should have given me a small refund. I received multiple frantic calls from another location begging me to return my truck. All while I was trying to move things in and can't talk, I'm being told I needed to return my truck as soon as possible for someone else. This whole experience has been extremely frustrating for me and I don't think I ever want to rent another uhaul at this point because of this. The communication and planning was absolutely terrible and I just don't want to deal with it again.

Zachary Isham 
Rating:
1.0

The air conditioner didn’t work and my trip was so short I thought it would Eventually cut on and it didn’t

Mercedes Hugie 
Rating:
5.0

Customer did not leave a comment.

james young 
Rating:
5.0

Everything is good and fast

Rafael Perez-Lara 
Rating:
5.0

I have rented from this location several times and everytime has been an excellent experience!!!!

Judy Snow 
Rating:
5.0

Was able to put belongings in storage and drop off U Haul in one stop. Very convenient.

Valerie Schwalm 
Rating:
5.0

Customer did not leave a comment.

Joanne Hawkins 
Rating:
5.0

Customer did not leave a comment.

Patrick Hawkins 
Rating:
5.0

Customer did not leave a comment.

Michael Grant Jr. 
Rating:
5.0

The gentleman that helped me was very friendly and professional and a pleasure to work with

TERENCE HANKS 
Rating:
5.0

Customer did not leave a comment.

Enrique Garcia Torresola 
Rating:
5.0

Tammy was great with assisting me in setting up my van pickup. Friendly and detail oriented in explaining the rental process.

Ronald Brown 
Rating:
5.0

Customer did not leave a comment.

Tim Leaptrott 
Rating:
5.0

Everyone I spoke to in this facility was very helpful and plansant.

ELIJAH SIMPSON 
Rating:
5.0

Tammy was an amazing person to work with…she’s Definitely a people’s person. Loved having her as my rep. Definitely will use this location again.

Redell Thomas 
Rating:
5.0

The connection to U-Haul at this location was sluggish, making it difficult for the employee to handle a group of customers waiting to be helped. The employee on site was great. He did a great job despite the slow internet connection.

richard kavanaugh 
Rating:
5.0

Customer did not leave a comment.

David Osborne 
Rating:
5.0

Customer did not leave a comment.

Dennis Scharer 
Rating:
5.0

Customer did not leave a comment.

Latoya Bradley 
Rating:
5.0

Customer did not leave a comment.

Catrena Payne 
Rating:
5.0

The ladies behind the counter were very helpful and great to deal with. Will definitely recommend and use this location again!

Charles Dierke 
Rating:
5.0

Uhaul the company sucks dick ! Change the location of my pick and drop. Fuck you U haul

Brian Ackerman 
Rating:
5.0

Customer did not leave a comment.

Darryl Courtney 
Rating:
4.0

Customer did not leave a comment.

Robert Chism 
Rating:
3.0

Contact customer prior to pickup appointment also inform of time of cancellation if late to appointment.

Samuel Quinones 
Rating:
5.0

Customer did not leave a comment.

Bernardino PomerIII 
Rating:
5.0

Customer did not leave a comment.

GEORGE MCKOY 
Rating:
5.0

it’s really expensive to rent. that’s my only con. advertising 19.96 then all these surcharges. the mileage etc. it’s unfortunately more like click bait k owing there’s no other options around. for literally 2 hours costing 80 bucks for less than 60 miles driven. just isn’t ideal. but appreciate the service and employees. very helpful

Andrew Chamlee 
Rating:
5.0

Great experience. The staff was friendly, knowledgeable, and customer focused. I rented a cargo van, which was in good shape. My only negative comment is that the inside of the windshield needed to be cleaned. However, it did not interfere with visibility.

Cynthia Macri 
Rating:
5.0

Customer did not leave a comment.

Natasha Nelson 
Rating:
5.0

Very fast and friendly

THOMAS JINKINS 
Rating:
5.0

The truck was clean and it rode nice

Keianna Davis 
Rating:
5.0

Customer did not leave a comment.

Charles Cameron 
Rating:
3.0

Customer did not leave a comment.

Charmaine Moon 
Rating:
5.0

Easy after hours pick up!!

Samuel Campbell 
Rating:
5.0

Customer did not leave a comment.

Terry Ballew 
Rating:
5.0

Customer did not leave a comment.

Robert Hayes 
Rating:
5.0

Customer did not leave a comment.

David Davies 
Rating:
3.0

Customer did not leave a comment.

Jamaal Green 
Rating:
5.0

I did not get her name but she came out as soon as I pulled into the parking lot and took care of everything.

BRIAN DIPPOLITO 
Rating:
5.0

Get rid of the hidden charges.

Richard Crank 
Rating:
5.0

Customer did not leave a comment.

Alkanetta Smith 
Rating:
5.0

Customer did not leave a comment.

Regina Andreu 
Rating:
5.0

Great service 👏

EARL Spurlock 
Rating:
3.0

Though I called the day prior to verify I understood physical store hours, I arrived to learn that I had missed store service hours and had to do a remote/self check-in, which took a solid 20+ minutes to do due to glitches on the U-Haul site.. Additionally, the furniture blankets requested with the reservation were not available/in the truck and the truck cabin smelled of cigarette smoke.

Kurt Eriksson 
Rating:
1.0

Make sure the customer has access to the rental truck 24/7 since the program is advertised as 24/7!

Steven Chalfin 
Rating:
5.0

Friendly and efficient help here.

Dwight Van Horn 
Rating:
5.0

Everything was great! Customer service was great!

James Dinning 
Rating:
5.0

Customer did not leave a comment.

Edward Grimes 
Rating:
5.0

Customer did not leave a comment.

Russell Dickson 
Rating:
5.0

I did mobile drop off around 11 PM. It took a very long time due to constant errors in the mobile drop off process which was very frustrating. This is not specific to the location though

Zanaya Salaam 
Rating:
5.0

Customer did not leave a comment.

RODELL NESBIT 
Rating:
5.0

Customer did not leave a comment.

You Pan 
Rating:
5.0

Customer did not leave a comment.

Felita Chandler 
Rating:
5.0

Customer did not leave a comment.

Thomas Rice 
Rating:
5.0

Customer did not leave a comment.

Tim Rohrer 
Rating:
5.0

Customer did not leave a comment.

RODMAN KNIGHT 
Rating:
4.0

Customer did not leave a comment.

Teresa Henson 
Rating:
1.0

Wasn't the truck I really wanted to rent it was to big for the job. And I load and upload the truck in the heat. And the air didn't work at all. I liked to pass at in the truck it was so hot outside. Thanks

Sylvia Chisom 
Rating:
5.0

Customer did not leave a comment.

Richard Denny 
Rating:
5.0

Customer did not leave a comment.

GRANT GRAINGER 
Rating:
5.0

No improvement needed ,my over-all experience was better than expected. So no improvement needed on a A+ score card.

Dennis Scharer 
Rating:
5.0

Very friendly personnel, appreciate the helpfulness & overall efficiency of both the staff & website.

Susanne Spindler 
Rating:
1.0

Could not pick up on time because keys were not left in lockbox, costing me time with the movers. Truck was rented but contracts showed a different truck. Could not return truck due to error on truck number and mileage. Was charged for excess mileage that was not accurate. Area manager was able to provide discount on rental but after much chaos. Location employees or management were incompetent.

Martin Mcginnes 
Rating:
1.0

No one there to accept the rental return so I had to spend 30+ minutes doing the return myself on a cell phone with little service. Called Uhaul to complain and was hung up on. My complaints are simply due to no personnel during my return as I never got to see the facility inside.

Douglas Thompson 
Rating:
5.0

Customer did not leave a comment.

James Wilkins 
No reviews have been submitted for this location.

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