Comentarios de los clientes para Storage King

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage King

Clasificación general:

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James W.
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El cliente no dejó un comentario.

Alfred C.
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NOT charge the customer when we have to go 50 miles round trip to pick up a trailer to attach to the truck when we ordered both of them TWO MONTHS AGO! The woman at the Moncks Corner location was very patronizing and had a bad attitude on the phone at this location. We explained it wasn't our fault that U-Haul didn't have a close location for the trailer and we had to go to ANOTHER STATE to pick up the trailer, but she was snotty, and just didn't care. I will never use this Moncks Corner location again.

RICHARD P.
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Staff was great!! Only thing I noticed, there was a smell of cigarette in cab of the truck...but ran the AC, all the time

OLIVIA W.
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Nichole was awesome. Very informative, kind and considerate.

RICHARD C.
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El cliente no dejó un comentario.

MARK C.
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Wish I could , at this time everything is great.

Brian S.
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El cliente no dejó un comentario.

Roxanne C.
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El cliente no dejó un comentario.

ALEXANDRE S.
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Nothing, Mrs. Paula is a great person friendly, knowledgeable and helpful.

Greg T.
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This location also said the truck smelled terrible and we should have never been rented it that way

Anya C.
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El cliente no dejó un comentario.

Michael Y.
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Always helpful and friendly. Always seems to have what I need when I need it. Only downside is it I wish they had a second way in and out.

Travis M.
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Ms Paula was awesome she made our move very easy .I would definitely recommend anyone to her. Thank you ms paula

ralph M.
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Excellent customer service 👍

Bradley M.
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No Mask on Employee

Tina F.
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Excellent customer service!! Nicole was super kind, helpful, and informative. The truck I rented was clean and did the job for my move from apartment to house. I definitely recommend Storage King for your moving needs! Thank you Storage King!!

Giovanni N.
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Hard to find the drop off key. Suggest better location and better lit.

DIANNE D.
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Excellent experience even with some technical difficulties beyond their control. Friendly, acommodating and competant. Would definitely use their service again.

Kenneth J.
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Excellent service, Paula and Nicole went above and beyond to ensure I had everything I needed.

Katina S.
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El cliente no dejó un comentario.

Naveen M.
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Truck was good and neat

Corey M.
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Great customer service.

Maciej D.
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El cliente no dejó un comentario.

JAMESLEE B.
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Great job Nicole! Thank you for your friendly service and advice on your storage options.

William V.
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El cliente no dejó un comentario.

Michael Y.
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Cargo area smelled of gasoline. Brakes were soft and it felt as if at times it would be hard to stop. Notified staff upon return and they stated they would check it. Staff at this location is friendly and professional, I would use them again.

Joseph T.
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Over the top helpful! Good people!!!

Sandra J.
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El cliente no dejó un comentario.

Scott L.
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nothing

anita T.
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very helpful. pleasant staff. process was quick and easy. prices were great.

Michael M.
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El cliente no dejó un comentario.

Jessica T.
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Paula was very helpful! Uhaul had changed the drop off location without my consent and rather than just sending me on my way she made a call to see if they could keep it at her location. Saved me a thirty minute trip. Thank you for all of the help Paula!

MARY JO A.
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Very convenient!

CORY T.
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Staff was very friendly and personable!

RAY B.
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The truck we ordered wasn't available because it was not returned. This location called around to find us a van but instead gave us a truck for the same price. We have used this location 2 times and they have been great! I will use them again if I have the need to use Uhaul.

DONALD B.
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Friendly staff, very helpful. Will return to this facility in the future

ALBERTO P.
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The car carrier that we rented had issues. The tire was smoking which seems to a bearing problem. We had to spend the night at a hotel which was covered by uhaul however I missed a 24 hour period. When I phoned into corporate they insisted that we already had been taken care of. Losing 24 hours because of a car carrier issues made me mis family functions. When asked to speak to a supervisor they hung up on me.

William R.
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El cliente no dejó un comentario.

SCOTT G.
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Very friendly customer service. She went above and beyond to get everything done.

Susan Z.
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El cliente no dejó un comentario.

SHAWN R.
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They went above and beyond!!!!!

TRUSELLA D.
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Agent was very friendly and knowledgeable. Thank you

Zandia S.
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El cliente no dejó un comentario.

NATHALIEL T.
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El cliente no dejó un comentario.

Ronald H.
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Did an excellent job receiving me.

John A.
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I was satisfied with the service however I was not happy that my location for pickup was changed by u-haul to a location that was 30 minutes away the day before I was to obtain the equipment. This also effected my planned time for departure because the new pickup location didn't open until 9 AM.

Betty C.
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Give the refund upfront and not with a check! The customer have cash not a check!

Jereme H.
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I'm disappointed in U-Haul. Apparently, my truck wasn't available when I went to pick it up, despite having booked it a week in advance. Nobody from U-Haul contacted me. However, the awesome folks at Storage King were still able to provide me a truck. They went above and beyond so that I could still move my things.

Trusella D.
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Thank you. Very friendly customer service. It is well appreciated.

Kevin T.
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El cliente no dejó un comentario.

Shelia A.
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The lady was very friendly

russell J.
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Sales person Paula was very friendly and helpful. She did an excellent job making sure everything was safe and in great working order. She is a valuable employee representing Uhaul.

Ronald W.
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El cliente no dejó un comentario.

Edward N.
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El cliente no dejó un comentario.

LISA F.
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TruckShare did not work at this location because of no cell phone signal. Need to have wi-fi at this location and notify customer in advance with a password.

JOHNNY A.
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Each customer service rep was great and mine was excellent, she was the definition of 100 percent customer service, very professional, and welcoming just excellent. If you had ten like her no changes will need to be made. My apologies for not remembering her name.

Barbera E.
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I drove a van and it was extremely clean and actually enjoyable to drive. The staff was helpful and courteous. Would definitely recommend to anyone!

PattiJo B.
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I would recommend for storage...NOT U Haul rental. I was overcharged do to a computer system error with no response back from UHaul!

John H.
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El cliente no dejó un comentario.

KENNETH J.
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El cliente no dejó un comentario.

Clarence R.
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El cliente no dejó un comentario.

Donald T.
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El cliente no dejó un comentario.

William C.
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Storage King was great but your scheduling department sucks. I scheduled my pickup 2 wks in advance for another location. When I went to pickup truck, it was not there. The owner of the Ace Hardware where I was to pickup said Uhaul changed my location 4 times and I was not notified. He called where it was to be but they did not have truck either.. I needed it for a move. Ace on College Park went above and found me truck at Storage King. I rate Uhaul experience at ZERO. Fix your scheduling.

Trac G.
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El cliente no dejó un comentario.

Brittney H.
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Love Ms. Paula at Storage King in Moncks Corner, SC!!! She was amazing... would rent UHaul again from her!! :)

mark L.
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Crawfords closed for the week including my rental period without any notification, luckily I was able to find another location that accommodated my needs and was wonderful, or I'd have been in a fix.. Apparnetly Crawfords has a bad reputation, advise they not be allowed to represent uhaul.

Tara A.
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Unhappy with additional charge. Made reservation to pick up at 8 - due to late arrival, I didn't actually get vehicle until after 9 am. I returned vehicle less than 1 hour late and was charged an additional $40. I would like to be contacted by phone at 803-521-4084.

James W.
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The ladies working in the office were so nice and helpful. I needed to change the date I was picking up the truck to an earlier date and down size the truck I was getting. They said no problem and made it happen. Very helpful!!

Terry E.
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El cliente no dejó un comentario.

James N.
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Paula and Tammy were my first contacts to rent from U-Haul. It was a joy having them get me through the process. Again, as in Indy, friendly, courteous and knowledgeable about the rental process. If ever I need a rental again, U-Haul will get my business.

Richard M.
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El cliente no dejó un comentario.

Paul B.
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El cliente no dejó un comentario.

James S.
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Great Customer service!

Brian B.
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Very helpful and knowledgeable. Great experience

Timothy S.
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El cliente no dejó un comentario.

PETE B.
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Location was perfect. Uhaul software leaves alot to be desired. Wasted over 2 hours at pickup and return due to issues with uhaul. The livation had great equipment and good internet, but the software used is not worth 5 cents. Will definitely use a different rental company for my next truck, just to much time wasted.

JEREMY K.
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Paula was awesome! I would have taken her with me if I could. She was so sweet and helpful. She made the whole experience so much easier.

Shane W.
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El cliente no dejó un comentario.

Season M.
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Paula was very helpful, kind and explained everything clearly! She made renting the uhaul cargo van very easy!

DELIA T.
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El cliente no dejó un comentario.

Darlene L.
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My only complaint is that there was no overhead light in the cab, I saw there was a light but I could not get it turned on. Not a big deal, I just carried a flashlight in case I needed it! This location was great, excellent service. I also had to have my van towed out of my yard, it got bogged down due to alot of rain the day it happened, I tried kitty litter, also tried stuffing cardboard under the wheel, the driver side rear was in a big hole due to me trying to get it out. Thankfully it was pulled out and I wasn't charged since it was so close to my driveway and street, that certainly eased the stress and I was so thankful, they came out quickly after I called Roadside Assistance, they were there within an hour, pulled it out and I was ready to go! Always satisfied with uhaul, they go out of there way for customers!! Happy New Year!!

thad W.
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El cliente no dejó un comentario.

Benjamin W.
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The ladies that work here are great!! Always on top of every detail!!

Erica P.
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El cliente no dejó un comentario.

Benjamin W.
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Knowledgeable and professional! Flawless way to run a business!

rhonda W.
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El cliente no dejó un comentario.

Kevin H.
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The ladies at this location, Paula and Jen(?), were most pleasant, efficient, and helpful in every way.

DIANNE W.
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El cliente no dejó un comentario.

Steven H.
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Employee met us in the parking lot and was very helpful.

william G.
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The reason for the negative review is that when we tried to turn in the car dolly, the location they provided was closed down and had to drive it another 20 miles to another location.

william P.
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El cliente no dejó un comentario.

willie H.
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El cliente no dejó un comentario.

darryl B.
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Gina and Pam were amazing and went above and beyond we will highly recommend storage king to everyone thank you for all of your help

CARL W.
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The Truck that Rented Roof Leaked and it Rained all day. Im a first time Climate Control storage renter and my Boxes and Mattress were wet when I arrived. There is got to be a better way to make sure the Equipment is in good working order and no leaks.

omar C.
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The clerk was very nice and professional

MALCOME W.
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Mrs. Paula was so sweet and patient with me! I have rented a U-haul from this location twice and I'm always pleased!!! Will continue to do business with the company, because of individuals like Mrs. Paula!!!

Robert S.
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Just wished there was more room to park my personal vehicle while using your equipment.

scott A.
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Service agent was kind and very professional.

WAGNER T.
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El cliente no dejó un comentario.

Kenneth K.
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Excellent service and speed from the reservation to returning the vehicle. Best experience I have had, completely satisfied!

No se han enviado comentarios para esta ubicación.

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