Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My overall experience was very good. The only issue I had was the release of the loading ramp. The first day it worked perfectly. However on the second day after releasing the spring loaded ramp lock, the ramp still would not extend.
Nathaniel P
Rating:
3.0
Customer did not leave a comment.
joseph g
Rating:
5.0
Customer did not leave a comment.
Pedro R
Rating:
5.0
I really enjoyed my experience. Terri was amazing and very helpful
pamela d
Rating:
5.0
No improvement needed! Terri is always professional and pleasant to work with.
Angela G
Rating:
5.0
Terri was wonderful to work with in the office!! She worked with me as I had to make a few changes and it went off without any problems.
Cindee H
Rating:
5.0
Customer did not leave a comment.
Dante M
Rating:
5.0
Customer did not leave a comment.
Rose M
Rating:
5.0
Customer did not leave a comment.
Matthew S
Rating:
5.0
Customer did not leave a comment.
RANDY Y
Rating:
5.0
Customer did not leave a comment.
Jonthan D
Rating:
5.0
Customer did not leave a comment.
Ricky H
Rating:
5.0
Customer did not leave a comment.
Monica G
Rating:
5.0
Customer did not leave a comment.
Alexis W
Rating:
5.0
Customer did not leave a comment.
Julie G
Rating:
5.0
Customer did not leave a comment.
RANDY Y
Rating:
5.0
Great Customer Service and Friendly Experience
Annette T
Rating:
5.0
Customer did not leave a comment.
tanesha S
Rating:
5.0
Customer did not leave a comment.
Rudy T
Rating:
5.0
Customer did not leave a comment.
RANDY Y
Rating:
5.0
Nothing I can think of, customer service was awesome. Terri and James took very good care of me and my storage and rental needs.
Alicia G
Rating:
3.0
The hours that the establishment displayed were incorrect and the attending that opened the door when I had a question was rude.
Michael A
Rating:
5.0
Make sure the truck and equipment is in working order.
Anthoney G
Rating:
5.0
Customer did not leave a comment.
Shontoria W
Rating:
5.0
Customer did not leave a comment.
Candice L
Rating:
5.0
Very helpful!
Kimberly C
Rating:
5.0
The employees Terry and James are fabulous and so helpful
Joni K
Rating:
5.0
I understand and appreciate the new process of mobile reservation/pickup/return during this COVID-19 pandemic.
If you've tech savvy, it should work flawless.
Reginald N
Rating:
4.0
person I worked with was very accomadating and worked with me in a positive manner.
frederick l
Rating:
5.0
Very professional clean safe
Rickie S
Rating:
4.0
Customer did not leave a comment.
TIAWN L
Rating:
5.0
Customer did not leave a comment.
Quintina R
Rating:
5.0
Customer did not leave a comment.
Travis S
Rating:
5.0
Customer did not leave a comment.
Toosdhi S
Rating:
5.0
Customer did not leave a comment.
Dennis W
Rating:
5.0
Terri was awesome and made everything easy.
Kimberly R
Rating:
5.0
I ordered a dolly and moving blankets and there were neither in the truck.
brian a
Rating:
3.0
Customer did not leave a comment.
angela b
Rating:
5.0
Customer did not leave a comment.
Riley R
Rating:
5.0
good experience exhausting move thanks
Glen W
Rating:
5.0
Customer did not leave a comment.
Colin J
Rating:
5.0
Customer did not leave a comment.
Kenneth T
Rating:
5.0
N/A
Nicole J
Rating:
5.0
Customer did not leave a comment.
DOUGLAS C
Rating:
5.0
Customer did not leave a comment.
Lorrie B
Rating:
5.0
Customer did not leave a comment.
Karen L
Rating:
5.0
The staff was so friendly and helpful. While I sat and waited, they provided such good customer service and even told a few jokes to make me laugh.
SHAKIESHA M
Rating:
3.0
Uhaul took two payments out of my account and I need uhaul to pick one an return my money
