Comentarios de los clientes para Storage Durango Blue Diamond

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Durango Blue Diamond

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

jessica P.
Clasificación:

Renting a truck was easy and inexpensive. The front desk people were very kind and the establishment and truck were clean.

TONI S.
Clasificación:

Really nothing to say, just thank you 🙏 😊

ALICIA LEEORA C.
Clasificación:

El cliente no dejó un comentario.

JAMES ALEXANDER L.
Clasificación:

El cliente no dejó un comentario.

robert V.
Clasificación:

El cliente no dejó un comentario.

Jared W.
Clasificación:

El cliente no dejó un comentario.

BRIAN LEE P.
Clasificación:

There was an sue with the fuel gage be properly functional and the computer selection being accurate. I was compensated fairly and the manager and office staff took my minor greivance seriously.

Nayima F.
Clasificación:

El cliente no dejó un comentario.

MARCUS ALAN M.
Clasificación:

Great Service!!!

RIZALITO E.
Clasificación:

El cliente no dejó un comentario.

Chad A.
Clasificación:

El cliente no dejó un comentario.

Jon E.
Clasificación:

This has nothing to do with the locations. Locations where fine. I'm extremely upset and will NEVER use uhual again. I reserved a big uhual 4 weeks in advance to only be told day before long distance move NOTHING available and had to be downsized. Had no other choice but to accept due to being last minute. Had to get rid of/toss things just to make everything fit worst experience.

SHERMAN F.
Clasificación:

El cliente no dejó un comentario.

MICHAEL VARTAN A.
Clasificación:

El cliente no dejó un comentario.

Brian P.
Clasificación:

Not a thing! Everything was awesome!

Laura G.
Clasificación:

Great service and great people! Will definitely rent from here again!

BRIAN WILLIAM RO H.
Clasificación:

All your employees were very nice and helpful. The only thing I would say is the truck was damaged in the front and had I not let someone know about it before leaving I could have been charged for damage that I did not do. Other than that keep up the good work!

VAN BERNARD F.
Clasificación:

Great customer service

DANIEL JOEL W.
Clasificación:

Extremely friendly. No ways you could improve. Keep being excellent!

Jim K.
Clasificación:

El cliente no dejó un comentario.

JOHN JOSEPH P.
Clasificación:

El cliente no dejó un comentario.

Sean D.
Clasificación:

El cliente no dejó un comentario.

jacob H.
Clasificación:

Excellent staff ! Very honest and attentive

MICHAEL ANTHONY S.
Clasificación:

El cliente no dejó un comentario.

AARON DAVID B.
Clasificación:

El cliente no dejó un comentario.

jana L.
Clasificación:

I originally scheduled a pick up at a different location and requested an earlier pick-up. Unforunately, the rental was not available. Brian, at 7250 N. Durango, immediately located a rental in the same area. KUDOS to Brian for his excellent customer service in assisting me in locating a rental in the same area and earlier in the day. Thank you!

colby P.
Clasificación:

Seamless and enjoyable experience. Everyone was so nice, attentive, and prompt. I was worried after reading reviews of another location but it couldn't have gone smoother. The older couple that runs the place have a great sense of humor also.

ibrahim M.
Clasificación:

You were great thank you both!! Go Pack go! And also good win for the Chiefs!!

Josh T.
Clasificación:

Overall great experience. No issues at all. The couple who run the place are awesome. They are so friendly and seem like genuinely really good people.

THERESA J T.
Clasificación:

El cliente no dejó un comentario.

Carey T.
Clasificación:

We did not see anything from this site that needed improvements! The available days, hours and access was more than perfect as the sales clerk was so incredibly friendly!

James M.
Clasificación:

My comments is not about this facility. It is about your dispatch that originally change my drop off location to 15 miles away. Which would have taken me 30 minutes out of my way, from my home and would have costed Gas / Miles and 1 hour of time (30 Minutes + 30 Minutes). When I call up the location and asked why I was diverted, I was told they needed the truck for another customer> They tehn pestered me about when I will be there, because another customer needed the 20' truck. I hd to Call and escalate to get it redirected to the new location, which was great. Service.. Of the last 4 Rental at least one if not both locations are changed. With no regards for the customers needs. Sure there are reason, but none are in the best interest of the customer With all the Money I have been spending would have hoped for better services. If I had more time, would look for an alternative to UHAUL. I can not even give your organization 1 star.

ALICE K. K.
Clasificación:

Very helpful & friendly ~ From customer service on the 877 number I had to call Because I scheduled online and it was wrong location the CS agent was very nice and fast and efficient it was easy ~ Then walking in to store very fast and easy and I wasn't going to buy insurance but I was not pressured and it felt right to do so Great Customer Service! I will always come to this location in the future and recommend for sure 🙌🏼

MELVIC JADE NERI M.
Clasificación:

El cliente no dejó un comentario.

Edward Frank R.
Clasificación:

El cliente no dejó un comentario.

Donald C.
Clasificación:

The staff at the location were very nice and helpful. Would highly recommend

FRANK ANTHONY F.
Clasificación:

El cliente no dejó un comentario.

TYLER RUSSELL V.
Clasificación:

Amazing customer service and staff was the best I've seen in this city hands down! Fast to the point. I felt my needs were met 100 fold. They valued my time and answered all my questions thoroughly and with detail so I can understand clearly. They greeted me with a smile on their faces as if I was apart of their family!

Brian W.
Clasificación:

Great experience, thanks.

ERWIN TOLEDO Q.
Clasificación:

El cliente no dejó un comentario.

ROGER W.
Clasificación:

El cliente no dejó un comentario.

Gail G.
Clasificación:

🌟🌟🌟🌟DON'T EVER LEAVE 😊😊😊😊 👍👍👍👍

Jonel C.
Clasificación:

El cliente no dejó un comentario.

BRETT ALEX M.
Clasificación:

Mark was a great help!

Kim M.
Clasificación:

El cliente no dejó un comentario.

Jomo H.
Clasificación:

El cliente no dejó un comentario.

DOROTHY MADELINE V.
Clasificación:

El cliente no dejó un comentario.

MICHELLE WENDY R.
Clasificación:

We picked up the rental this morning, once we drove off we seen how disgustingly dirty it was and the air conditioning worked poorly. This rental obviously was not cleaned or sanitized for our use, with the covid virus going around it was very disappointing knowing that uhaul did not care about our health. We have been long time customers from renting trucks to renting storage I must say I am very disappointed and honestly I am unsure if I will give you my business in the future not to mention the poor reviews I will give to family and friends.

Raina M.
Clasificación:

Staff was extremely friendly and very flexible I wound up meeting the car a few extra days and the accommodated greatly they were in contact with me every step of the way as well and it was a very quick and easy check-in and check-out

erin M.
Clasificación:

El cliente no dejó un comentario.

JONATHAN WEIMEN Y.
Clasificación:

El cliente no dejó un comentario.

Tina T.
Clasificación:

Thank you! It was perfect!

Yolanda J.
Clasificación:

El cliente no dejó un comentario.

Myra H.
Clasificación:

The brakes on the uhaul didn't work correctly and the ramp and door were hard to close. Customer service was satisfactory.

Michael H.
Clasificación:

El cliente no dejó un comentario.

GILBERT H.
Clasificación:

outstanding service 10 + I believe it is the best Service a!nd cordial personnal folks

william V.
Clasificación:

The woman who provided service could use a bit more training on customer service. While she did her best to give good customer service, I don't think she realized that her delivery came across as demeaning. Additionally, perhaps she could learn a bit of tact and compassion instead of resignation when something doesn't go right for the customer.

MELINDA ANN C.
Clasificación:

El cliente no dejó un comentario.

tai david S.
Clasificación:

The customer service is excellent!!!

Chad C.
Clasificación:

Super friendly and helpful when I needed to unload my storage with a UHaul rental. Great place and great workers!

Elenita B.
Clasificación:

The sales rep are very friendly and accomodating. I would love to go to this rental location again.

THERESA J T.
Clasificación:

El cliente no dejó un comentario.

Daisy C.
Clasificación:

The staff was very kind and sweet, and had all practices for customer and employee safety (Plexiglas, hand sanitizer, and masks on staff and customer). I will definitely be back for my next truck rental

LAIN ETHAN M.
Clasificación:

Some of the nicest people we've had the pleasure of renting from. Highly recommend this location.

Anthony K.
Clasificación:

El cliente no dejó un comentario.

YANCHEN M.
Clasificación:

El cliente no dejó un comentario.

Todd C.
Clasificación:

El cliente no dejó un comentario.

THERESA J T.
Clasificación:

They all were wonderful,from start to finish,and im using them again on Sunday,

ANTHONY G.
Clasificación:

Truck side windows were dirty, but overall good experience.

JESUS R.
Clasificación:

El cliente no dejó un comentario.

Andon P.
Clasificación:

I booked a 10' truck (confirmed with a photo on my reservation) but they had a van for me. The contract they printed showed 3/4 gas tank full but in reality it was nearly 1/2 gas tank full.

Nutcha B.
Clasificación:

El cliente no dejó un comentario.

JOSE QUASAR E.
Clasificación:

373

JOHN ROBERT S.
Clasificación:

El cliente no dejó un comentario.

Mark F.
Clasificación:

The online check in was rather muddled. Though we liked the idea of it and the overall structure, it did not allow us to complete the inspection portion if the checkin. This was stressful, frustrating and took longer than doing it traditionally. However, Mark (on site @ Storage Durango Blue Diamond) and Lindsey and Charla (forgive any incorrect spellings) at the U-haul help center, we're fantastic and made the experience a pleasure. Thank you

PETER RAFAL R.
Clasificación:

New truck, but it was leaking transmission fluid from a high pressure line, not the offices fault, but it was something I had to worry about. The office was notified and thanked me for bringing it to their attention

William S.
Clasificación:

Mark was AWESOME! This gentleman has not forgotten what customer service means and he was excellent at providing it. With a great attitude and a kind heart, this man is one of a kind. I would visit this location again just to do business with him.

Ken B.
Clasificación:

The self return system is laborious. I likely won't use it again.

JASON ROBERT T.
Clasificación:

Friendly and quick service.

KENNETH SAUL B.
Clasificación:

Could be better equipped / better stocked with packing/moving supplies. Had to go to another U-Haul for a few things I needed. Otherwise great.

JAMES CURTIS L.
Clasificación:

El cliente no dejó un comentario.

Alexis G.
Clasificación:

Make sure the equipment is actually functioning. 1 hour out of Las Vegas The AC stopped working and I had to drive to Fresno in 105 degree weather with hot air blowing. I asked for compensation and they said Not something they can do! I also reserved 2 weeks before my trip online at a location near me and 12 hours before my move they called me to say the only location was 40 miles from my house!!! I've used this company exclusively for 12 years as a military family and after this I'm prepared to only use Penske or anything else. I'm so disappointed in how they spoke to me when I called mid drive to let them know about their faulty equipment. No empathy and unapologetic

Megan C.
Clasificación:

El cliente no dejó un comentario.

CORDELIA DOXY H.
Clasificación:

El cliente no dejó un comentario.

JASON MICHAEL C.
Clasificación:

Nothing. Service was excellent, process was quick and very efficient! Keep doing what you are doing

Shuang L.
Clasificación:

El cliente no dejó un comentario.

JAMSHAID AHMAD P.
Clasificación:

El cliente no dejó un comentario.

MICHAEL H.
Clasificación:

The truck was a little old but the gentleman that rung me up was very polite, respectful, and very professional. I would definitely recommend to family and friends, simple from the staff being friendly. P.as: sorry about forgetting to turn off the lights on the truck!!! Thanks.

Joleen M.
Clasificación:

El cliente no dejó un comentario.

Marcelo N.
Clasificación:

El cliente no dejó un comentario.

MARYLYN S.
Clasificación:

El cliente no dejó un comentario.

Kayla K.
Clasificación:

El cliente no dejó un comentario.

Kevin A.
Clasificación:

Anytime I need a truck, I go to Durango Storage. Owner and her staff have always been super friendly and make the experience very positive

ROBERT WILLIAM F.
Clasificación:

Such a great experience and the staff were most helpful booking and dropping of the truck super nice people

Steve C.
Clasificación:

Exceptional customer service and really really a great interaction, thank you.

Alexis G.
Clasificación:

Sweetest owners and incredible service!! Will definitely use them again! ??

Russell K.
Clasificación:

El cliente no dejó un comentario.

LYNZIE A.
Clasificación:

The lady at the counter was very friendly and helpful.

ANDREA MARIE G.
Clasificación:

Both employees were very friendly and helpful.

TORRI RENAEE B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba