The best customer service and we will use them again
JAMES DAVID W.
Customer Reviews for Storage Durango Blue Diamond
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent customer service
JOSEPH ANTHONY R.Everything was absolutely awesome. Definitely recommend. Big thanks to Ryan we're helping us out
Shaun M.Iv'e been renting from this location for 2 years plus even though it is not in the area in which I reside. The people here are so easy to work with, helpful and accommodating. I won't go anywhere else.
Jennifer P.The folks there were extremely helpful and accommodating. It made for a very smooth and seamless experience. We were very satisfied with the customer service we received.
Matt C.Perfect. They were very friendly. Thanks!
teresa B.Truck was dirty on the outside
Ricardo S.Great staff. Thank you!
MICHAEL N.Excellent location. One of the best I have been too.
Mozetti W.Your staff could not have been more helpful. It was a pleasure doing business at this location.
James G.Wow, what a great uhaul location, in n out fast, MARK is very professional and helpful!!
RICHARD ALLAN W.Easy rental and drop off process ðŸ‘ðŸ‘
Mario S.Great customer service: thank you 😊
CHERA LEIGH P.Im very disappointed with the uhaul process. My pick up location was changed and i didnt even know until the day of pick up... and i wouldnt have figured it out if i didnt call the support number. Very very poor process that needs to be revised. No notification that my location would be changed.
Landon V.It just overpriced .79 cent a mile a bit high.
RANDALL JAMES L.The trucks battery needed replacement, I was concerned it would be dead and I'd have to call for assistance.
ROBERT HOMER R.The process was quick and efficient.
ANTHONY D. W.Great customer service,
RUSSELL WESLEY F.Nothing, everything was great especially the service!
MICHAEL T.I absolutely loved the owners. They're fantastic and really make you feel like family. They put the emphasis in their "we care" motto. Id refer this location to everyone I know in the southwest. Gracias.
Ronnie P.Job well done.
APRIL TERESA F.The staff in this location is very friendly, they offer after renting clean for me, he helped me adjust the seat when it got stuck, the old couple working there are warm hearted people making your renting experience at ease.
Xiaochuan L.This place is awesome customer service is excellent. This is the reason why always rent my U-Haul truck in this location.
Randy L.Not much, everything about this location is great!! Everyone is very helpful and accommodating!! Gil, Jenny, Mark, Justin and Myra are all great to work with!!
KIM YVONNE M.The Team is welcoming an funny with smiling faces! Bring joyful is contagious! Business was easy, reservations, etc; and the laughs with the employees were a bonus. It's great to see people who are welcoming, funny, and smile !
FREDRICK DURON G.The very pleasant woman who checked me in was approachable and friendly! She had me laughing throughout the transaction and started off my “trip†with the van on a positive note.
Joshua W.Good customer service
Randy L.Thanks you.
Donald D.Truck clean but needed mechanical services. Staff great!
SUSAN S.Very friendly staff!!!
CHRISTOPHER ALVI H.The vehicle was great but the person that had previously used it smoked in the vehicle and it reeked of tobacco.
ROGER S S.Renting a truck was easy and inexpensive. The front desk people were very kind and the establishment and truck were clean.
jessica P.Really nothing to say, just thank you 🙠😊
TONI S.There was an sue with the fuel gage be properly functional and the computer selection being accurate. I was compensated fairly and the manager and office staff took my minor greivance seriously.
BRIAN LEE P.Great Service!!!
MARCUS ALAN M.This has nothing to do with the locations. Locations where fine. I'm extremely upset and will NEVER use uhual again. I reserved a big uhual 4 weeks in advance to only be told day before long distance move NOTHING available and had to be downsized. Had no other choice but to accept due to being last minute. Had to get rid of/toss things just to make everything fit worst experience.
Jon E.Not a thing! Everything was awesome!
Brian P.Great service and great people! Will definitely rent from here again!
Laura G.All your employees were very nice and helpful. The only thing I would say is the truck was damaged in the front and had I not let someone know about it before leaving I could have been charged for damage that I did not do. Other than that keep up the good work!
BRIAN WILLIAM RO H.Extraordinario servicio al cliente
VAN BERNARD F.Extremely friendly. No ways you could improve. Keep being excellent!
DANIEL JOEL W.Excellent staff ! Very honest and attentive
jacob H.I originally scheduled a pick up at a different location and requested an earlier pick-up. Unforunately, the rental was not available. Brian, at 7250 N. Durango, immediately located a rental in the same area. KUDOS to Brian for his excellent customer service in assisting me in locating a rental in the same area and earlier in the day. ¡Gracias!
jana L.Seamless and enjoyable experience. Everyone was so nice, attentive, and prompt. I was worried after reading reviews of another location but it couldn't have gone smoother. The older couple that runs the place have a great sense of humor also.
colby P.You were great thank you both!! Go Pack go! And also good win for the Chiefs!!
ibrahim M.Overall great experience. No issues at all. The couple who run the place are awesome. They are so friendly and seem like genuinely really good people.
Josh T.We did not see anything from this site that needed improvements! The available days, hours and access was more than perfect as the sales clerk was so incredibly friendly!
Carey T.My comments is not about this facility. It is about your dispatch that originally change my drop off location to 15 miles away. Which would have taken me 30 minutes out of my way, from my home and would have costed Gas / Miles and 1 hour of time (30 Minutes + 30 Minutes). When I call up the location and asked why I was diverted, I was told they needed the truck for another customer> They tehn pestered me about when I will be there, because another customer needed the 20' truck. I hd to Call and escalate to get it redirected to the new location, which was great. Service.. Of the last 4 Rental at least one if not both locations are changed. With no regards for the customers needs. Sure there are reason, but none are in the best interest of the customer With all the Money I have been spending would have hoped for better services. If I had more time, would look for an alternative to UHAUL. I can not even give your organization 1 star.
James M.Very helpful & friendly ~ From customer service on the 877 number I had to call Because I scheduled online and it was wrong location the CS agent was very nice and fast and efficient it was easy ~ Then walking in to store very fast and easy and I wasn't going to buy insurance but I was not pressured and it felt right to do so Great Customer Service! I will always come to this location in the future and recommend for sure 🙌ðŸ¼
ALICE K. K.The staff at the location were very nice and helpful. Would highly recommend
Donald C.Amazing customer service and staff was the best I've seen in this city hands down! Fast to the point. I felt my needs were met 100 fold. They valued my time and answered all my questions thoroughly and with detail so I can understand clearly. They greeted me with a smile on their faces as if I was apart of their family!
TYLER RUSSELL V.Great experience, thanks.
Brian W.🌟🌟🌟🌟DON'T EVER LEAVE 😊😊😊😊 ðŸ‘ðŸ‘ðŸ‘ðŸ‘
Gail G.