Customer Reviews for Storage City of Mississippi LLC
(U-Haul Neighborhood Dealer)

191 reviews

10328 Lemoyne Blvd   D'iberville, MS 39540

(228) 207-2176

Office Hours

  • Mon: 8:30 am–3 pm
  • Tue: 8:30 am–4 pm
  • Wed: 8:30 am–3 pm
  • Thur-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(228) 207-2176

10328 Lemoyne Blvd
D'iberville, MS 39540

Services at this Location:

Office Hours

  • Mon: 8:30 am–3 pm
  • Tue: 8:30 am–4 pm
  • Wed: 8:30 am–3 pm
  • Thur-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Madelyn Meadows 
Rating:
5.0

Customer did not leave a comment.

david garrison 
Rating:
5.0

Always friendly - great location

Douglas Merrill 
Rating:
5.0

Customer did not leave a comment.

Jeannie Seymour 
Rating:
5.0

Great as usual!

Patrick Sorteberg 
Rating:
5.0

Customer did not leave a comment.

tracey williams 
Rating:
3.0

Customer did not leave a comment.

DAVID GOLDHAHN 
Rating:
5.0

Customer did not leave a comment.

Nataschja Urban 
Rating:
5.0

Customer did not leave a comment.

ERVIN DIMENY 
Rating:
5.0

excellent customer service

ERVIN DIMENY 
Rating:
4.0

Customer did not leave a comment.

Rebecca Ingram 
Rating:
5.0

Back of truck was filthy. Got all my furniture black and dirty. Called U Haul and told them. They did nothing for me but told me to take pictures. Didn’t care that my furniture got black and filthy from their truck. SMH

Melissa Bankester 
Rating:
5.0

Fix the UHaul App. I was never able to get it activated on my phone.

William Nix 
Rating:
5.0

NONE

Bado Landry 
Rating:
5.0

Customer did not leave a comment.

Evelyn Walker 
Rating:
1.0

Front desk worker was rude and made me feel like I was disturbing her.She gave me a hard time and put me behind on my schedule.Truck was dirty in the back with grass and dirt. I use this company all the time but this was my first time having a troubling experience.

ASHANTI ODIE 
Rating:
1.0

Customer did not leave a comment.

Romanda Chambers 
Rating:
5.0

Customer did not leave a comment.

SKIPPER PUGH 
Rating:
1.0

Pissed

Ashley Winans 
Rating:
5.0

Checking in was easy and effective. This newer Storage is app enabled so no locks needed. And cool inside

Michael Martin 
Rating:
5.0

Only issue was the trailer light cable was crushed and I had to buy a replacement. I was in such a hurry I did not check before leaving Uhaul.

Ronald Entralgo 
Rating:
5.0

Customer did not leave a comment.

Martin Danekind 
Rating:
3.0

Reimburse me for 80.00 worth of gas!

Kelly Flynn 
Rating:
5.0

Customer did not leave a comment.

Gary PINA 
Rating:
3.0

Customer did not leave a comment.

Rachel Marek 
Rating:
4.0

Customer did not leave a comment.

Derrick Johnson 
Rating:
5.0

Customer did not leave a comment.

coy brown 
Rating:
5.0

The floor of our truck was greasy from the previous renters. We had to mop out the floor to prevent from getting oil/grease on our furniture. Make sure the floor is clean.

Austin Barber 
Rating:
3.0

No one was at the location during the posted open hours.

JOSH MYERS 
Rating:
5.0

Customer did not leave a comment.

Ramon Pineda 
Rating:
5.0

Pickup was great

Anthony Gaston 
Rating:
5.0

Customer did not leave a comment.

Sally Tribbett 
Rating:
5.0

Customer did not leave a comment.

Ramon Pineda 
Rating:
5.0

Customer did not leave a comment.

pete gossett 
Rating:
5.0

Excellent staff, so friendly and helpful.

WALTER DRIGGERS 
Rating:
4.0

Before you leave the parking lot be sure to check and see if a lock had been placed on the cargo loading door. If there is have it removed before you leave. I had a lock on the cargo door and didn't know it until I had reached my loading destination. I had to call the rental place and wait for them to figure out what the code was. They gave me several options to try. I was finally able to remove the lock. My movers were standing around waiting, and they were being paid by the hour. To their credit the Uhaul rental place lowered my rental costs a bit to compensate for the trouble.

Ron Burchfield 
Rating:
1.0

After hurricane Zeta, apparently there was no power. I understand that, but there was no one available to help with returning the vehicle and equipment. I had to do it on my cellphone. Your site is very slow and difficult to load. Your video would not load. After trying many times I finally got it done.

Timothy Floyd 
Rating:
3.0

No one was there. Myself and other customers had business there that day no one was there. I called the numbers on my receipt and on their door to no avail. Always have 2 people to work the location in case one has to be absent.

WANDA CARMON 
Rating:
2.0

They are listed as open on Sunday and no one was there. Uhual customer service agent Temma , saved the day. She was pleasant, efficient, and completed my rental over the phone. This lady single handedly kept me doing business with uhaul!

Timothy Leonard 
Rating:
3.0

Customer did not leave a comment.

Saul Oliver 
Rating:
3.0

Customer did not leave a comment.

Heath Hollomon 
Rating:
5.0

Did nothing but drop off and it was contactless.

Jonathan Murphree 
Rating:
5.0

I did my own check in so no comment

Alexis Lee 
Rating:
5.0

Customer did not leave a comment.

Curt Murphy 
Rating:
5.0

I went in the day before to see if I could get an earlier time,and the lady behind the counter helped me out. She was so accommodating. Great attitude. Then the next day when I went another lady was there. She helped my husband set up our truck with the trailer. She also was so accommodating and friendly.

Ernestina Fender 
Rating:
5.0

Customer did not leave a comment.

Robin Tapper 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BETAR 
Rating:
5.0

Nothing

Michael Betar 
Rating:
5.0

Fast in, fast out and a great smile from both of the ladies. Would highly recommend.

Kathy Flowers 
Rating:
5.0

Terry was awesome. She made the experience easy and stress free.

leslie walker 
Rating:
5.0

Customer did not leave a comment.

Amanda Rayburn 
Rating:
4.0

Customer did not leave a comment.

Aimee Holmes 
Rating:
5.0

Everything was handled very professionally. Ms Watson was friendly and very informative of the rental process. Thanks for all your help

JOHN BIVER 
Rating:
5.0

Customer did not leave a comment.

Sheena Bressie 
Rating:
5.0

Drop off location was closed due the Corona virus

Dennis Mcgaw 
Rating:
5.0

Customer did not leave a comment.

BETTY HANNAH 
Rating:
5.0

Awesome personal attention. Helpful. I will rent here for all my needs

Stephen Fields 
Rating:
5.0

Customer did not leave a comment.

troy vandeal 
Rating:
3.0

young lady was very friendly. and helpful, thank you. I also bought a lock there cheaper than the storage place, thank you again

George Imwald 
Rating:
5.0

Customer did not leave a comment.

Brendon Haddon 
Rating:
5.0

Customer did not leave a comment.

James Reid 
Rating:
5.0

I told the person who checked me in my right headlight didn’t work and it was working when I drove to Texas and picked up the trailer. She let you know and it would be fixed.

Michael Salter 
Rating:
2.0

The paper that storage city gave my fiancé said to drop it back off before 10pm and to drop the keys in the box. Be dropped it off right before ten and they charged his for a second day anyways. I don’t think we will be using uhaul at this location again

Matthew Fraser 
Rating:
3.0

Called several times for questions, no answer, no assistance with return.

David Gress 
Rating:
4.0

Customer did not leave a comment.

Lawrence Rhoades 
Rating:
5.0

Customer did not leave a comment.

Leslie Oliver 
Rating:
1.0

Need someone who will be able to help. I was charged for returning the truck 2 days early. When I called the so called manager out ax bout it she refused to refund me my money! Today was the 5th or 6th day that I've called and left messages that did not get returned. Lots of room for training and improvements. Not to mention the person closed yet another day before closing hours.

John Lott 
Rating:
4.0

have rental rap blankets at this location

WALT CELUSTA 
Rating:
2.0

No fault to the location I guess but when I put in my request I requested a dolly but apparently nowhere on the coast updates their systems when a dolly is rented out and apparently they person who scheduled me didn't include that in my request! Also upon receiving my uhaul it was filled with over 60 mats in which I didn't not request and was not documented but hey why would it be nothing else is! I had to unload all of them to make room for my stuff and thankful my furniture was at a different uhaul location that was able to take them. Also I spoke to the district manager in Jackson, MS that thought she found me a dolly, so I get all happy and could see the light just a little all to be told after driving 15 miles that they did not have a dolly! Standard protocol I see, to have stuff listed to make the numbers look good or something! In the end I got the job done doing three times the work, hours later and exhausted! Awesome!

TASHA MCCLAIN 
Rating:
5.0

The staff is really friendly and nice.

Keleshia Huff 
Rating:
5.0

Customer did not leave a comment.

James Contreras 
Rating:
5.0

Customer did not leave a comment.

keenneth gregory 
Rating:
5.0

Everything was Great!!!Especially The Customer Service

Cassondrea Warren 
Rating:
4.0

Customer did not leave a comment.

FLOYD SCOTT 
Rating:
4.0

Truck was filthy, bald front tire and driver seat ripped.

Garland Belote 
Rating:
5.0

Customer did not leave a comment.

sherri robinson 
Rating:
5.0

The girl at the front desk was verry nice, verry helpful, and knowledgeable of the equipment being rented. Verry satisfied with my experience at this location.

Aaron Brunet 
Rating:
3.0

The woman working at the store was very helpful. When I called to make the original reservation the person helping me make the reservation on the phone was useless and the information she told me was wrong and my reservation was wrong and it was twice the price!!

kelly HUFF 
Rating:
5.0

Customer did not leave a comment.

Vivian Henderson 
Rating:
5.0

Customer did not leave a comment.

Matthew Moklak 
Rating:
5.0

Very friendly and helpful. Everything was professional with the drop off.

Dough Boersema 
Rating:
5.0

Nothing. The service was excellent.

Shalari Drakes 
Rating:
3.0

have the morning shift arrive to work on time not five mins late

MICHELLE BRYANT 
Rating:
1.0

Didn’t have dolly or any moving blankets. The truck was not clean. Will not be back

Ian Sutherland 
Rating:
5.0

Customer did not leave a comment.

Kaye Harris 
Rating:
5.0

Great service!

David Alleman 
Rating:
5.0

Customer did not leave a comment.

David Alleman 
Rating:
4.0

Customer did not leave a comment.

joyce davis 
Rating:
5.0

Customer did not leave a comment.

Debra Durham 
Rating:
5.0

Customer did not leave a comment.

Walter Washington 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE CRAFT 
Rating:
5.0

Invest in AC for your building; your employees sweat standing still

Terry Jenkins 
Rating:
4.0

Service was ok. Could not drop off one way without paying almost $100. Lemoyne to Dedeaux and back to Lemoyne.

michelle banks 
Rating:
2.0

Y’all need to check the outside to make sure it’s a rental available for next an update system as they come available.....

sade tyler 
Rating:
2.0

Pickup location was 35 minutes late opening to secure truck key. This also negated using app. Prior truck contracts in the truck and not clean. Only 1/2 tank of fuel

Ricky Catalogna 
Rating:
2.0

The outside of the truck was pretty dirty. I made an online reservation for 7am which is not during this business’s regular business hours. They failed to perform the procedure so that I could pick the truck up when requested so I had to wait for them to open to pick the truck up.

Jeremy Bell 
Rating:
5.0

Excellent service, courteous , helpful , friendly .

Paul DeVeau 
Rating:
5.0

The girl at the front desk was amazing......... Very polite, helpful, and knowledgeable. Please let her know she was a rock star!

Robert Marshall 
Rating:
3.0

Was raining very hard. She asked if I would park truck in different area. After returned contract was completed.

Sean Winschel 
Rating:
5.0

Very quick service!

Daniel Kavanagh 
No reviews have been submitted for this location.

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