Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don’t have a huge issue with this location, however, because of the reservation system this will be my last u-haul rental. I reserved a 20’ truck from a location near my needed location. I was called the night before and was told they had no trucks that length at the location. They said I could have a 26’ truck 20 miles away. I didn’t need a truck that big but agreed since the only other option was 40 minutes away. I arrived at the new location only to find out they didn’t have the reserved, and needed furniture dolly or pads. I had people set up to move and had no other options. To see I am seething mad is an understatement.
David B
Rating:
5.0
Customer did not leave a comment.
Marvin B
Rating:
5.0
Customer did not leave a comment.
Alexander I
Rating:
3.0
No military discount
Johnny M
Rating:
1.0
Customer did not leave a comment.
Cass K
Rating:
5.0
Customer did not leave a comment.
Jimmy T
Rating:
5.0
Customer did not leave a comment.
Karen H
Rating:
5.0
The mileage charge is triple what the other companies are. I WONT BE USING UHAUL IN THE FUTURE.
Mason C
Rating:
5.0
Customer did not leave a comment.
Tyler F
Rating:
5.0
Customer did not leave a comment.
Brad D
Rating:
4.0
Unhooked trailer for me and very kind and polite!
Kim D
Rating:
5.0
great service as well, my best uhaul experience in 30 years
Harold G
Rating:
5.0
Representative met me in the parking lot and made the process easy
Gary F
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
2.0
No comment
David B
Rating:
5.0
More good locations like these. I would start doing undercover boss rentals at different locations so the company can get first hand treatment and process real-time results.
LEVERETTE M
Rating:
5.0
Couldn’t be easier!
Josh I
Rating:
5.0
The very definition of quick and easy. They met me at the door upon arrival. I didn’t even have to go inside. I pulled into the slot, They unhooked my trailer and I was gone in two minutes. I don’t know how they could have made it any easier to drop off.
Donald B
Rating:
5.0
Customer did not leave a comment.
Michael C
Rating:
5.0
Customer did not leave a comment.
SARAH W
Rating:
5.0
Customer did not leave a comment.
Kenneth n
Rating:
5.0
Customer did not leave a comment.
Josh I
Rating:
5.0
Customer did not leave a comment.
Randall W
Rating:
5.0
Customer did not leave a comment.
Aaron J
Rating:
5.0
Customer did not leave a comment.
Katherine W
Rating:
5.0
Customer did not leave a comment.
Bruce W
Rating:
5.0
Nothing very sweet person and very helpful.
Gloria F
Rating:
4.0
Customer did not leave a comment.
Stacy K
Rating:
5.0
Customer did not leave a comment.
James C
Rating:
5.0
Customer did not leave a comment.
Verena G
Rating:
4.0
Customer did not leave a comment.
Bradford S
Rating:
5.0
⭐️⭐️⭐️⭐️⭐️
randel e
Rating:
5.0
Customer did not leave a comment.
Gerald A
Rating:
5.0
Customer did not leave a comment.
Nathan M
Rating:
4.0
The staff were helpful and courteous.
Joellen M
Rating:
5.0
Great employee and helped us a lot
Beverly H
Rating:
5.0
Easy drop off.
Kathy S
Rating:
4.0
Customer did not leave a comment.
David M
Rating:
5.0
Everything was good. The person helping me was very.
Jesse W
Rating:
5.0
Great location
Devin C
Rating:
5.0
Customer did not leave a comment.
Joshua F
Rating:
3.0
Customer did not leave a comment.
Carley T
Rating:
4.0
Customer did not leave a comment.
judy s
Rating:
5.0
They are always knowledgable and helpful.
LEONARD L
Rating:
5.0
Very friendly and prompt, met me at the door even though I was a day early
Todd C
Rating:
5.0
Customer did not leave a comment.
John C
Rating:
5.0
Nothing to improve. The attendant came out & met me in the parking lot. Great service
Craig C
Rating:
2.0
The cab of the uHaul had a strong odor that would not go away. It smelled like rotten food. The back of the uHaul was infested with roaches and spiders. The truck was not inspected by the location prior to being rented.
Taylor P
Rating:
5.0
Customer did not leave a comment.
Melinda M
Rating:
4.0
Sign on main st showing Uhaul location. I drive right by it and had no ideal that there was a uhaul location there because it is located behind a building
Jimmy B
Rating:
5.0
Customer did not leave a comment.
mike r
Rating:
5.0
The staff was very friendly and helpful. It was a pleasurable experience, they helped to make the move so much easier and were very accommodating. I would definitely recommend them.
Stephanie F
Rating:
3.0
I had ordered dollies and pads along with my truck and did not receive any of them, nor did they have any on location.
Bruce H
Rating:
5.0
The guy that runs this store is always very helpful and works through any snags to help benefit you,
Ronald R
Rating:
4.0
Customer did not leave a comment.
Thomas H
Rating:
5.0
Customer did not leave a comment.
Kristin P
Rating:
5.0
Customer did not leave a comment.
antonio p
Rating:
5.0
Customer did not leave a comment.
Mary M
Rating:
5.0
Customer did not leave a comment.
Ronald R
Rating:
5.0
Customer did not leave a comment.
Jennifer U
Rating:
5.0
Customer did not leave a comment.
Jerry R
Rating:
5.0
Customer did not leave a comment.
Samuel H
Rating:
5.0
Customer did not leave a comment.
Guy D
Rating:
5.0
Customer did not leave a comment.
Gary E
Rating:
5.0
Customer did not leave a comment.
Jeffery W
Rating:
5.0
Customer did not leave a comment.
Seleta A
Rating:
5.0
Customer did not leave a comment.
Robert H
Rating:
5.0
Customer did not leave a comment.
Nathan S
Rating:
4.0
Customer did not leave a comment.
Courtland M
Rating:
5.0
Customer did not leave a comment.
Carmela B
Rating:
5.0
Doug is great!
Tracy B
Rating:
4.0
Customer did not leave a comment.
Polan B
Rating:
2.0
There was not anyone there when I came to pickup and the equipment that I ordered was not on the truck. The furniture pads and the moving dolly were not on the truck as promised!
Matthew S
Rating:
5.0
Trailer pulled awesome
Heather c
Rating:
5.0
Customer did not leave a comment.
Eric P
Rating:
5.0
Customer did not leave a comment.
RAVEN M
Rating:
5.0
Customer did not leave a comment.
Russ T
Rating:
5.0
Customer did not leave a comment.
Elizabeth L
Rating:
5.0
Make sure the vehicle you rent out is actually checked out and able to travel…
Sherily G
Rating:
4.0
Customer did not leave a comment.
WILLIAM W
Rating:
5.0
The check-in on the iPhone would not work. The system was down.
LISA W
Rating:
4.0
Customer did not leave a comment.
ROBERT W
Rating:
5.0
Works really well with the customer.
PATRICK M
Rating:
5.0
Customer did not leave a comment.
Victor B
Rating:
4.0
Customer did not leave a comment.
Dustin B
Rating:
5.0
Customer did not leave a comment.
Josh M
Rating:
5.0
Truck has a very rough ride on bad pavement. Ok ride on good pavement. Front end does need an alignment. Overall I was pleased with the truck.
Stuart B
Rating:
4.0
Customer did not leave a comment.
Jerry Y
Rating:
4.0
Customer did not leave a comment.
Ashley D
Rating:
5.0
Staff at the pickup location were great. The equipment on the driver side ratchet needs maintenance
Grant R
Rating:
4.0
Customer did not leave a comment.
Robert C
Rating:
1.0
Customer did not leave a comment.
Iris B
Rating:
4.0
Customer did not leave a comment.
LORI W
Rating:
5.0
Fast and easy, did it all on line. The Associate check my DL and CC and I was off. Fastest process in any rental I’ve been involved in!