Customer Reviews for Storage Choice Pearl LLC
(U-Haul Neighborhood Dealer)

406 reviews

177 Pruitt Ln   Pearl, MS 39208

(601) 933-2011

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(601) 933-2011

177 Pruitt Ln
Pearl, MS 39208

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Sara R 
Rating:
4.0

Customer did not leave a comment.

STEVE L 
Rating:
5.0

Customer did not leave a comment.

Libby K 
Rating:
5.0

Great customer service!

Richard R 
Rating:
5.0

Customer did not leave a comment.

Roy H 
Rating:
4.0

Everything done was fine.

bobby l 
Rating:
5.0

Customer did not leave a comment.

Willie C 
Rating:
5.0

Can’t They are the best They know customer service and could teach uhaul a thing or two about service!!! Help how are you? For starters

Robert A 
Rating:
5.0

Young man was helpful and even tried to remediate the issue with the other location.

ROBERT G 
Rating:
4.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Great customer service and nice equipment. Will rent everything I need in the future from them.

Jimmy l 
Rating:
5.0

Excellent customer service. This location was awesome. Eddie was very helpful. I strongly recommend this location to anyone.

Greg H 
Rating:
5.0

Customer did not leave a comment.

Jonathan S 
Rating:
5.0

Professional, polite and equipment worked as it was supposed to.

Joseph F 
Rating:
5.0

My son picked up the UHaul and said they were the nicest people! They were very helpful and so friendly. Highly recommend!

Kitty B 
Rating:
5.0

Because of weather conditions, I had to change my plans for picking up the trailer twice. The staff at this location was most accommodating and enabled me to save time and money in using this trailer. I highly recommend Storage Choice Pearl LLC.

Alfred J 
Rating:
5.0

Customer did not leave a comment.

Theresa O 
Rating:
5.0

There was a rude woman that called me and matter of fact me and started arguing with me of the deal I got already from Pearl! The people at Pearl went over and beyond helping me get a truck! I would refer all friends and family straight to them. I have rented space from them and again they were awesome!

RHONDA B 
Rating:
5.0

Customer did not leave a comment.

Steve A 
Rating:
5.0

Everything was nice customer service was excellent and truck was ready

Alicia C 
Rating:
5.0

Customer did not leave a comment.

Buddy S 
Rating:
5.0

Customer did not leave a comment.

johnny j 
Rating:
5.0

Once again U-HAUL delivered a 5 STAR experience and provided excellent service, amazing equipment, fast turnaround, and super friendly staff to complete my transaction. I highly recommend U-HAUL to anyone who desires excellent service and the highest quality of equipment for their next move. Thank you, Richard Vinson

Richard V 
Rating:
5.0

Customer did not leave a comment.

Naveenkumar N 
Rating:
5.0

Very nice and polite and helpful

Carolyn S 
Rating:
5.0

Customer did not leave a comment.

Theresa O 
Rating:
5.0

Great customer service very satisfied

BARRY P 
Rating:
5.0

Customer did not leave a comment.

Lisa C 
Rating:
5.0

Customer did not leave a comment.

Tawakia H 
Rating:
5.0

Thank you all so much for having the things we needed. The process was easy and fast. I definitely recommend this place. Thank you all!

David P 
Rating:
3.0

Customer did not leave a comment.

Jenny D 
Rating:
4.0

Customer did not leave a comment.

Keith B 
Rating:
5.0

Customer did not leave a comment.

Jason A 
Rating:
5.0

Everything was great 👍

James G 
Rating:
2.0

When I dropped off the truck no one was there. I did the self turnin

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

Jonathan K 
Rating:
5.0

Eddie was professional, efficient, and very helpful! We were in and out very quickly. He assisted my son in getting the trailer all hooked up and making sure all the electrical was working. It was a great experience and wonderful customer service!

AMY K 
Rating:
5.0

Friendly and prompt service.

Carla H 
Rating:
5.0

So kind of service.

Jing Z 
Rating:
5.0

Customer did not leave a comment.

Perry E 
Rating:
5.0

The guys at the counter could not be anymore help than they were. I would 100% use them again and recommend them to everyone.

Bobby B 
Rating:
5.0

Customer did not leave a comment.

Pam B 
Rating:
4.0

Customer did not leave a comment.

Mary G 
Rating:
5.0

Customer did not leave a comment.

REBECCA B 
Rating:
5.0

Everything was in good condition no problems with trailer

Thomas B 
Rating:
5.0

I dealt with Eddie Moore and he was extremely helpful!

Kristen C 
Rating:
5.0

Eddie was great!!!

Monique D 
Rating:
4.0

Customer did not leave a comment.

REBECCA B 
Rating:
5.0

Customer did not leave a comment.

Nico C 
Rating:
4.0

Van was not completely clean when we picked it up. We had to finish cleaning ourselves.

Edward N 
Rating:
5.0

The store is Pearl did a wonderful job. The first two places that I scheduled a reservation, both were extremely poor customer service and well below average. I finally showed up in the Pearl location. I should have gone to Pearl first.

George W 
Rating:
2.0

Check installation better..came loose 10 minutes after picking up..had blow out on right tire...took 3 hours to get service.

tommy r 
Rating:
5.0

Counter staff very very friendly and knowledgeable, something you don't see much of anymore. Would send my friends/family here anytime.

samuel S 
Rating:
4.0

Customer did not leave a comment.

Teresa T 
Rating:
5.0

Nothing. Excellent service and the people were very friendly

MAURICE M 
Rating:
5.0

Customer did not leave a comment.

Kenny E 
Rating:
5.0

Customer did not leave a comment.

Douglas H 
Rating:
5.0

The Manager Eddie Moore 601-939-8382 was a great help- customer service excellent Leonce

leonce C 
Rating:
5.0

Gas mileage

Loucelia T 
Rating:
5.0

Customer did not leave a comment.

RICK M 
Rating:
5.0

Customer did not leave a comment.

Theresa S 
Rating:
5.0

The young man was very kind and helpful. He unhooked my rental truck in record time.

Teresa L 
Rating:
5.0

I was very impressed with Eddie. He did a great job.

Wayne B 
Rating:
5.0

Customer service very good, great job Uhaul

Mike M 
Rating:
1.0

Customer did not leave a comment.

Chris M 
Rating:
5.0

Customer did not leave a comment.

MARLON S 
Rating:
5.0

Customer did not leave a comment.

Courtney R 
Rating:
5.0

Eddie took great care of me and my needs

William C 
Rating:
5.0

Customer did not leave a comment.

DELEESHIA W 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

Chandler K 
Rating:
5.0

Customer did not leave a comment.

Eugene P 
Rating:
5.0

Customer did not leave a comment.

Eugene P 
Rating:
1.0

This is a rating for store located @ 4494 US-80 E, Pearl, MS 39208 The KID in the store is very slow, not professional, does not care about customers time, does not stay off HIS phone while doing sale. And to top off the poor experience the card that I used for the sale had not been used for 94 days and within 3 hours I had over $424.61 charged on it from two different men's clothing stores. Not that there will be anything done about it, but you asked.

Richard C 
Rating:
5.0

The guy was an Old Miss fan. Wish he liked MS State. Nice people.

David E 
Rating:
5.0

Rented the 26 ft beast. It was a new truck with 5k miles. I was skeptical that it was a v6 gas engine hauling a car trailer and 26ft of stuff but heading out on the road for 500 mile trip it the (Ford F650) performed beautifully with car in tow. The equipment was ready to go as promised at the pickup facility and the staff friendly.

David B 
Rating:
5.0

Customer did not leave a comment.

Annie P 
Rating:
5.0

Customer did not leave a comment.

Parker H 
Rating:
4.0

Customer did not leave a comment.

Jeffrey S 
Rating:
5.0

Customer did not leave a comment.

matthew h 
Rating:
5.0

Customer did not leave a comment.

Guy B 
Rating:
5.0

The only issue we had was when we booked on line the this location is the one that had the correct truck size. There werd closer loctions to home. This cause us to have to pay more than the alotted mileage due to traveling the opposite way back to house in order to load truck. It was an additional 25 miles which counted against us

William C 
Rating:
5.0

Customer did not leave a comment.

Percy W 
Rating:
5.0

checkin process very easy and clerk very friendly and helpful.

Mary A 
Rating:
5.0

Young man who handled my rental was very friendly, courteous, and helpful!

Albert L 
Rating:
5.0

Customer did not leave a comment.

Charles W 
Rating:
4.0

Customer did not leave a comment.

David T 
Rating:
3.0

I reserved the Uhaul online. NOTHING ended up being as I requested. First I reserved pick up at Ridgeland, MS location. Then I requested a 2 day rental and drop off in Hattiesburg. The day before pick up, I get a confirmation with a completely different pick up location 30 min away. The 2 days I requested ended up being 24 hours and we were pushed for time dropping it off at a different location in Hattiesburg than requested. Nothing or noone told us that we would have to take pictures to drop off after hours (UHAUL in Hattiesburg closes at 1 pm!!)- we drop keys in box THEN see the check out process on line requires images of the odometer inside the car when cracked and more pics of the inside. Terrible overall experience.

Brian R 
Rating:
5.0

Customer did not leave a comment.

kim w 
Rating:
4.0

Customer did not leave a comment.

Wes H 
Rating:
5.0

They came through at the last minute. I had a reservation scheduled for a 9:15 pick up at Ridgeland Mini Storage, but the prior occupant did not return it. So we were left without a truck even calling the toll free number. We didn’t give up and called around town to every location, and this location came through. BUT I WANT A REFUND FOR MY FIRST RESERVATION. A COMPLAINT HAS BEEN SUBMITTED

Sonya E 
Rating:
5.0

Customer did not leave a comment.

walter m 
Rating:
5.0

The gentleman was very nice and they answered the phone when I called…no recording or computer automated crap. I got a human that could help. This was probably the best experience I had while moving to my new home!

Doris R 
Rating:
4.0

All good and very pleased!

Leslie B 
Rating:
5.0

Once we corrected the appointment error from the phone call which assigned me a truck from the wrong UHaul in Pearl, this was a mistake made by the person I called. I told them that I lived just around the corner from the one I listed and yet they assigned me the other one anyway. The man who helped me correct this error was very kind and helpful. The woman who received the truck that afternoon was also very helpful. This location was much better than the one on Hwy. 80 in Pearl!

Glenn H 
Rating:
5.0

Great customer service!

Shirley G 
Rating:
4.0

Customer did not leave a comment.

Nona V 
Rating:
5.0

Customer did not leave a comment.

Joe R 
Rating:
4.0

Customer did not leave a comment.

CARL F 
Rating:
5.0

Customer did not leave a comment.

Kimberly S 
No reviews have been submitted for this location.

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