Customer Reviews for Storage Choice Hattiesburg LLC
(U-Haul Neighborhood Dealer)

235 reviews

70 Rawls Springs Loop Rd   Hattiesburg, MS 39402

(601) 261-1131

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(601) 261-1131

70 Rawls Springs Loop Rd
Hattiesburg, MS 39402

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

When we received the U-Haul it was on E. Luckly there was a gas station beside the location. Also, we paid for an equipment dolly it was not in the U-Haul when we picked it up. We had to travel across town to another location to pick one up. The seat belt on the drivers side did not work. The lights outside of the U-Haul did not work correctly. This was my first experience with U-Haul and it was horrible I will not be using this location again.

Cyrra M 
Rating:
5.0

Customer did not leave a comment.

Michelle V 
Rating:
5.0

Your employee was friendly and helpful and I wood recommend your services to anyone needing it

Wayne S 
Rating:
5.0

Customer did not leave a comment.

Kenny C 
Rating:
5.0

Customer did not leave a comment.

JT S 
Rating:
5.0

The unit I rented was a 6x12 trailer and nowhere on the description does it say the opening where the ramp is only 57 inches. The item I was trying to haul was wider than the opening and I could not use the trailer, which is why I returned it the same day I picked it up. It was of no use to me.

Toby B 
Rating:
4.0

Customer did not leave a comment.

James M 
Rating:
5.0

Very friendly sales rep.

Larry M 
Rating:
5.0

Courteous.

Jeanne S 
Rating:
5.0

Customer did not leave a comment.

Anthony J 
Rating:
5.0

Outstanding personnel.

Sherrod W 
Rating:
5.0

Customer did not leave a comment.

chrissy t 
Rating:
4.0

Customer did not leave a comment.

Gasto B 
Rating:
3.0

Employee could not find the keys to the uhaul. Which took time out my day until she reached out to her boss to find out where they were.

Safira G 
Rating:
5.0

The lady that worked in the store was very helpful and accommodating. I couldn't ask for a better experience. We will surely use this location again.

Seth H 
Rating:
3.0

Trash was in the back of the truck

jeffrey l 
Rating:
5.0

Customer did not leave a comment.

JR C 
Rating:
5.0

Friendly staff and very helpful.

Stephen G 
Rating:
3.0

Customer did not leave a comment.

Brian R 
Rating:
5.0

Customer did not leave a comment.

Sharon D 
Rating:
5.0

Customer did not leave a comment.

Demetric R 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Customer did not leave a comment.

LEAH W 
Rating:
1.0

I was charged $36 for 1/8 of a tank of gas. & $30 more for the gas fee. There is no way that an 1/8 of a tank of gas costs $36. I didn’t put gas in it because i thought it would be easier to to u-haul for the 1/8 of a tank I used than me pulling that huge truck up to the gas pump. I was not told anything about a gas fee. OR the fact that I would be OVER CHARGED for gas!!!!!!! Very UNpleased with this u-haul service!!!

Michael M 
Rating:
5.0

Can’t remember their names but the personnel went far beyond expectations

James M 
Rating:
4.0

Customer did not leave a comment.

hasani m 
Rating:
5.0

Customer did not leave a comment.

Claude N 
Rating:
5.0

Great experience. The guy who helped me was very friendly and knowledgeable. He made sure I was aware of everything I needed to know. It was quick and easy!

Kelvin H 
Rating:
5.0

Continue with good service

John S 
Rating:
5.0

The same treatment

ANTHONY W 
Rating:
4.0

I put gas in and over the line from when originally purchased and was still charged for it

Esme J 
Rating:
5.0

Nothing. Very friendly and easy. In & out in minutes

John C 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Fast friendly service.

Vickie B 
Rating:
5.0

Customer did not leave a comment.

LORI C 
Rating:
5.0

Customer did not leave a comment.

Butch T 
Rating:
5.0

Drive it for me 😊

darron H 
Rating:
5.0

Customer did not leave a comment.

Colleen V 
Rating:
5.0

Customer did not leave a comment.

Joe M 
Rating:
5.0

Customer did not leave a comment.

CHARMAINE H 
Rating:
5.0

Customer did not leave a comment.

ALVARO M 
Rating:
5.0

Customer did not leave a comment.

YONGIL K 
Rating:
5.0

Send most people to this location .

GEORGE M 
Rating:
3.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Leah W 
Rating:
4.0

The size of truck that was needed was not available and I had to “upgrade” to a bigger truck which was not necessary and had to spend extra money.

KELLY D 
Rating:
5.0

I didn’t receive my favorite final receipts. Please email them to me.

Eric B 
Rating:
5.0

Customer did not leave a comment.

Stephen A 
Rating:
5.0

This location has it ALL, trucks, trailers, moving supplies. GREAT customer service!

Jerome W 
Rating:
4.0

.

Charlotte G 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C 
Rating:
5.0

Customer did not leave a comment.

Michele D 
Rating:
1.0

It was terrible! Went to 3 places and spent over a half day trying to drop off a trailer..

Doug R 
Rating:
5.0

The owners and staff were great. They made my rental experience very easy and hassle free. Thank you!!

David H 
Rating:
5.0

Everything was perfect.

CLEVELAND T 
Rating:
5.0

Overall a very good experience.

Chris M 
Rating:
5.0

Enjoyed doing business with the folks at Storage Choice. I can’t think of a thing I’d have them to change.

George R 
Rating:
5.0

Bill was super friendly and helpful. I would definitely recommend this pickup location to all of my friends and family.

Rosie S 
Rating:
4.0

I just dropped the truck off here and did not interact with anyone as it was closed.

Joshua S 
Rating:
5.0

Customer did not leave a comment.

Keith M 
Rating:
5.0

At the very last minute Uhaul sent me to another location 10 miles further out of My way

Adrian H 
Rating:
5.0

Customer did not leave a comment.

Noal O 
Rating:
5.0

Customer did not leave a comment.

Avery J 
Rating:
5.0

Everything was perfect!

Karthik B 
Rating:
5.0

Customer did not leave a comment.

ERIC G 
Rating:
5.0

Customer did not leave a comment.

Ron B 
Rating:
5.0

Customer did not leave a comment.

Tara K 
Rating:
3.0

Customer did not leave a comment.

Carl M 
Rating:
5.0

Customer did not leave a comment.

Tracy d 
Rating:
5.0

Customer did not leave a comment.

Jimmie M 
Rating:
4.0

I requested a discount, since I did not use the trailer for the entire service period as originally expected. Bill was courteous, but referred me back to the origination point where the trailer was rented.

Robert M 
Rating:
5.0

Absolute excellent service!

April D 
Rating:
5.0

Customer did not leave a comment.

John P 
Rating:
5.0

Customer did not leave a comment.

Endia B 
Rating:
5.0

Excellent customer service!

charles j 
Rating:
5.0

Customer did not leave a comment.

Judy D 
Rating:
5.0

Loved this location! So friendly and kind!

Julie B 
Rating:
5.0

Nothing

KATHY M 
Rating:
5.0

Bill was very friendly, awesome to deal with!

Bobby J 
Rating:
5.0

Customer did not leave a comment.

jerome r 
Rating:
5.0

Customer did not leave a comment.

joseph h 
Rating:
5.0

Customer did not leave a comment.

Shense C 
Rating:
5.0

Customer did not leave a comment.

Zack H 
Rating:
4.0

Nothing wrong with the location. Manager does all he can, but no one can help locally when the upper management does nothing to help. They got their money so why would they care about the guy who sits in a sweat box for 3.5 hours on a busy major highway in Mississippi?

James M 
Rating:
5.0

Customer did not leave a comment.

phillip k 
Rating:
5.0

Customer did not leave a comment.

Brice G 
Rating:
5.0

Customer did not leave a comment.

Janice P 
Rating:
5.0

Customer did not leave a comment.

Garry L 
Rating:
5.0

The best truck rental experience I have ever had. Bill was professional and helpful in every way. I will be renting from him from now on.

Hollie B 
Rating:
5.0

Customer did not leave a comment.

barbara w 
Rating:
4.0

Customer did not leave a comment.

Tom T 
Rating:
3.0

Customer did not leave a comment.

Ann M 
Rating:
5.0

Customer did not leave a comment.

Bobby B 
Rating:
5.0

Everyone was so helpful! It was my first time renting. It was made so easy for me. Definitely will rent UHAUL again.

Katherine J 
Rating:
4.0

Customer did not leave a comment.

Latricia H 
Rating:
5.0

Customer did not leave a comment.

Jesse C 
Rating:
3.0

Customer did not leave a comment.

John S 
Rating:
3.0

The system does not keep track of precious customers well , I gave rented trailers for the last month 3 time and its fristrainting having to give all that info again , even when you do Express you have to give the personal the info again

QUENTELLUS T 
Rating:
5.0

We were a few minutes early which was not a problem and our trailer was waiting. The person helping us was very friendly and assisted us in hooking up the utility trailer. Return was easy. Would rent from this location again

Lisa B 
Rating:
5.0

Customer did not leave a comment.

Pam L 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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