Comentarios del cliente para Storage Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Center

Grado total:

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Benita B. en

Grado:

Keep up the good work.

Sonya D M. en

Grado:

El cliente no dejó un comentario.

Nancy D. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

El cliente no dejó un comentario.

Suzanne W. en

Grado:

El cliente no dejó un comentario.

Karen W. en

Grado:

n/a

Charlene H. en

Grado:

Picked the truck up in Martinsville,Va to move my daughter to college. However we had to drive an additional 35-40 to drop the truck off no location in Radford, Christainsburg or Blacksburg could accommodate the truck. Will think twice about using Uhaul again for that reason alone.

William T. en

Grado:

Uhaul needs to communicate with the customer CLEARLY what the total charges will be, and in a timely manner. I was so confused at the end of my experience with the billing,I was also over charged for the insurance. I applied for the $14 safe secure insurance,and uhaul over charged me $28,this is rediculous.

Candace P. en

Grado:

El cliente no dejó un comentario.

Shanna C. en

Grado:

I had reserved and prepaid a 26' foot truck online along with a hand truck and furniture pads. I did not receive a phone call to confirm any information, only an email saying everything was confirmed as requested. When I went to pick up the truck, I was told that truck did not have any additional equipment. The prepaid money was refunded but then I had to go through the trouble of getting a hand truck on both ends of our move as well as blankets. Also, the attendant said the gas was at 7/8 tank. However, it was just below 3/4 tank and I pointed it out to the attendant immediately. She said she would make a note of it. When I returned the truck to the drop off location, I left it over 3/4 tank because I expected the attendant to have made the fuel information updated. However, I was then charged because the gas was not at 7/8 based on the information they had from U-Haul. The truck worked fine and our move was a success but I was very frustrated by these two issues at this location because it cost me more money as well as effort to get the items we needed.

Elizabeth M. en

Grado:

Things was great

Kelly R. en

Grado:

Rep was less than friendly. Gave impression that having to deal with me was an inconvenience.

Tamara H. en

Grado:

Well kept facility, rep could have been friendly or at least cordial! She never even made eye contact, ehhhh maybe she was having a bad day but at least greet your customers. Smooth rental overall, I will return with no personality expectations haha!

Ashley M. en

Grado:

El cliente no dejó un comentario.

Brenda Y S. en

Grado:

It was pouring down rain and the lady held an umbrella over our heads so she could show me all the truck info before I left with it and answer all my questions. Now that is customer service!!

Allia A. en

Grado:

El cliente no dejó un comentario.

Jackie S. en

Grado:

The time spent getting the truck and taking it back was short. We were able to get everything moved quickly. A very good experience.

Ronald N. en

Grado:

Had to drive an hour and twenty minites away to pick up uhaul after requeating roanoke va.

Dwayne R. en

Grado:

Van did have some trash in it and the cargo lights kept falling down. Love renting at the Storage Center. Will be back again when it's time to take my daughter back to school in the fall.

Sandra C. en

Grado:

El cliente no dejó un comentario.

Keyana C. en

Grado:

Do not over charge. I feel i had been out charged. So has other family members of mine. After I get it all caught up. I will not use this company again. ??

Michael D. en

Grado:

El cliente no dejó un comentario.

Linda L. en

Grado:

Clerk we very couteous, polite and friendly with a warm smile. Also, she was about business!! I plan to do future business here gain in the future. Thank you for such great service. MS. L. Lynch

Gerry H. en

Grado:

El cliente no dejó un comentario.

Kenneth H. en

Grado:

El cliente no dejó un comentario.

Paula P. en

Grado:

Very nice truck--handled well and seats were comfortable.

Linda L. en

Grado:

El cliente no dejó un comentario.

Jean P. en

Grado:

El cliente no dejó un comentario.

Betty C. en

Grado:

El cliente no dejó un comentario.

Kourtney M. en

Grado:

Both of the ladies in the office were very helpful and friendly. Great customer service!!!

Ruby A. en

Grado:

Job well done. Hassle free. Thank you!!!

Donald R. en

Grado:

El cliente no dejó un comentario.

Patricia P. en

Grado:

I would have given five stars because my experience was truly excellent, except U-haul advertises sofa covers for moving and they did not have them. Otherwise, a really great place!

Carole M. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

Always clean, easily accessible and safe.

PAULA T. en

Grado:

I recommend this facility for storage. It is clean and secure and online bill paying is very easy.