Comentarios de los clientes para Storage Barns

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Barns

Clasificación general:

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CHRISTOPHER JOHN E.
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Kami was very helpful. Thank you for great customer service.

John B.
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One of the drivers side rear tires was very worn and caused me some concern. I was told that if I had a blow out to just call 1-800-gouhaul. The ashtray was full of trash. There was some kind of "air freshener" in the truck. I appreciate the thought but the aroma was strong and had a 900 mile headache from it.

Heidi L.
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El cliente no dejó un comentario.

Walter H.
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El cliente no dejó un comentario.

rhonda H.
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El cliente no dejó un comentario.

Rodney D.
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Tammy did an incredible job of making the pick up process quick and easy. She had warmed the truck up and cleaned the windshield. The truck had obviously been sanitized. I have leased many uhauls over the years and this was the best experience yet. Rod deyoe.

Jeffrey J.
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Nothing. Everything was perfect.

Christophr S.
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Because of circumstances beyond our control while closing on our meeting home we needed anywhere between 1 to 3 extra days over a holiday. The staff was more than accommodating and when we needed up only using the 1 extra day they made sure I was charged correctly. Can't thank them enough.

lindsay S.
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El cliente no dejó un comentario.

Gregory L.
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Added Safe Move insurance without my consent.

David H.
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El cliente no dejó un comentario.

Brandt H.
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El cliente no dejó un comentario.

RYAN RANDOLPH U.
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El cliente no dejó un comentario.

John S.
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They ran out like they were expecting me. Very friendly and helpful. They even unhooked the trailer from my tow vehicle.

Timothy T.
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The Storage Barn did not return any of my voicemails (I left three) to verify a change in the date for picking up the truck. I had to physically go there to get verification and when I asked the owner why she did not respond to my voicemail requests she stated that she never received them, which I did not believe was true.

Shawn B.
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Very customer friendly and quick to help out. I will use them again

Sandra A.
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El cliente no dejó un comentario.

Cicely R.
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El cliente no dejó un comentario.

Whitley O.
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El cliente no dejó un comentario.

Alison L.
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El cliente no dejó un comentario.

CHRISTIAN P.
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El cliente no dejó un comentario.

Heidi H.
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The service was excellent, friendly and accommodating. I will recommend this location to all my friends and family. This was a refreshing experience.

JERRY B.
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There was no one at the location at 4pm when we came to check out. There were signs on how to check out over the internet.

Tara H.
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Love her.

Tara H.
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It was nearly 8PM when we went to drop it off. We discovered that the auto transport trailer and the truck were scheduled to be returned to different locations. We were trying to get someone on the phone from UHAUL customer service to resolve the issue, but the lady in the house could tell we were having issues so she came out and helped us even though it was so late. I very much appreciated her assistance. She went above and beyond to assist us. Thank her for us.

Daniel T.
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The van had no A/C (discovered after leaving the location), but it appears to have been an intermittent electrical problem (fixed by roadside assistance), so I do not know if the location staff could have known about it.

Lauren N.
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The mobile pick up process was an absolute nightmare. It took over 30 minutes, as it kept kicking me out of the app, and 10 of those minutes were the rep just not responding...? Horrible. Truck itself was fine.

Eric P.
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El cliente no dejó un comentario.

Robby G.
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El cliente no dejó un comentario.

Heather U.
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El cliente no dejó un comentario.

Jeremy R.
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El cliente no dejó un comentario.

Timothy T.
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Everything was great

Darik C.
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El cliente no dejó un comentario.

Jonathan W.
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El cliente no dejó un comentario.

BYRON R.
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No one was present at the drop off location. Had to leave the trailer on the street.

Ray R.
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El cliente no dejó un comentario.

Barbara M.
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El cliente no dejó un comentario.

Teresa D.
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El cliente no dejó un comentario.

Christine S.
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El cliente no dejó un comentario.

Ashley L.
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Employees were present and willing to help. I still did an online self drop off. Went pretty smoothly, except for the find my locations wasnt working so I had to use my husband's phone.

Terrence D.
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Agent was very friendly, knowledgeable, and helpful. Would recommend this site to anyone looking for a rental truck.

Krista S.
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El cliente no dejó un comentario.

Frank T.
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I chose this drop off location because there webpage stated it was open from 8:00am to 6:00pm 7 days a week. The site was closed and I used the online checkin. There was no room to park the trailer on the property so I had to park at the curb in front as others had done. I've rented from Uhaul many times and usually they are very good. That was not the case here.

SAHAR M.
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Customer service agent made comments about the current civil unrest that felt racist. I was well aware that returning my rental truck might be difficult due to protests, but her comments about the 'problem' were ignorant and unnecessary.

james K.
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El cliente no dejó un comentario.

Brieanna A.
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Had a reservation to ensure that our rental would be ready for pick up at the reservation time (5:30 pm) and it was not. My boyfriend and I were given the wrong key in the lockbox. We contacted customer support and they suggested that we try the key in multiple different trucks until we found a truck the key would unlock, then we had to move trailers out of the way to be able to access a truck that we could use. Mind you by reserving a truck it is advertised as being guaranteed ready, which it was not, and we had to move trucks and trailers around which is not my job nor should we have had to do that as we reserved the truck online to ensure it would be ready at 5:30 and we did not leave with a truck until 6:30.

Angela G.
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No personnel present although hours on google say they are open. Full voicemail when you call. Parking area almost nonexistent it is so crowded. Thankful the drop off through the website worked.

David B.
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“Kim” was very professional and extremely efficient. Great job!

Katherine D.
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Amazing customer service!! Kami was wonderful, and the equipment was perfect for what we needed it for!! Thank you!!

Paul M.
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This was by far the best service I've had renting a truck. The agent was cordial and helpful, checking with me twice before I arrived. The truck was excellently detailed. (I hope this is a permanent effort with the U-Haul corporation to improve the experience.)

Sherry I M.
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El cliente no dejó un comentario.

DANIEL M.
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Great service, great prices. I will rent here again!

Evan S.
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El cliente no dejó un comentario.

Jordan H.
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I thought they were very professional and friendly. Open on a Sunday too, which was nice

KAMI LYNN H.
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Fast and easy process.

Maxwell B.
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I was very impressed.

Samuel J.
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Great customer service and very friendly!

Kara K.
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Kami is an absolute dream to work with. She will be receiving all of my U-Haul business from here on out. I can't say enough about her! :-)

Lucia C.
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El cliente no dejó un comentario.

Carla K.
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Thank you for having everything ready when my daughter and son arrived to pick up the truck. Her 3 years at University of Montana was done without a graduation ceremony. You helped to make a sad weekend be problem free. Thank you so much.

James R.
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El cliente no dejó un comentario.

Lisa M.
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El cliente no dejó un comentario.

Jay B.
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El cliente no dejó un comentario.

Darrel H.
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Friendly service and just a great experience all around!

James V.
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When I first drove up I was apprehensive due to the location and tight spaces. The service was very good, the people friendly, and the equipment they had on site all looked good. I would rent from them again definitely. Even though they are 70 miles out from me. They had what I needed and the next closest at 30 miles did not stock the trailer I needed. As usual over a 50 year plus experience with U-Haul equipment, it is very good and dependable.

Rhiannon M.
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El cliente no dejó un comentario.

Omer A.
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El cliente no dejó un comentario.

Kim U.
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Agents at this location are great! Very friendly and welcoming we will be using this location in the future for our uhaul needs.

John D.
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El cliente no dejó un comentario.

Daniel S.
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El cliente no dejó un comentario.

Ladell B.
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Not much 5hat i could see, great service!

William W.
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El cliente no dejó un comentario.

Nicholas H.
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The lady managing this center was very nice and considerate when I dropped off the truck, key, and handtruck, even under these "covid-19 policies."

Larisamarie T.
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Cami is a great representative and very helpful

Ryan W.
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El cliente no dejó un comentario.

Maureen K.
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the paperwork said the truck had a 1/4 tank of gas but in reality there was less than 1/8 th of a tank. The weather was turning and Corona virus wrecking panic with everyone so we just hit the road. I called and let the Missoula agent know the has discrepancy but she said we needed to report it before driving off. Would not use this location again.

Shawn L.
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Excellent customer service Kami is the best.

lee F.
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The lady was rude one the phone tell me when I need to be there to pick up the car dolly. One strap was frad on the end.the lady account the I we an inconvenience to be renting for her. I we never use U-Haul again then when I ask to drop of at one place. She put my drop off on the other side of town from me. then the place I drop it off at the gave me additive for the people at 4800 10th Ave South. They had to tell me to put it away for the them.ive never in my year of deal with U-Haul been ask to put it away. This been the worst time I've ever had deal with the people that rents out the dolly.

Erik D.
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El cliente no dejó un comentario.

Marvin R.
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El cliente no dejó un comentario.

Rebecca Harris K.
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First, I went to the wrong location; the actual location looks shoddy and croweded in, one must ring a bell for the attendant to come out of her home, the website wouldn't process the eqt check, and when I dropped it off about 3 hours early (5 pm), no one was available to receive it. IN addition, I signed up for a dolly that I did not receive and need this charge removed from the final charge. It was a disappointing experience, unlike all my previous business with UHaul.

Daniel C.
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El cliente no dejó un comentario.

Christy E.
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El cliente no dejó un comentario.

Brian O.
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El cliente no dejó un comentario.

Ronald A.
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We reserved less than an hour before we picked it up. The trailer was already out on the road for easy access. By the time my husband finished signing the paperwork my son and the employee had the car loaded on the trailer, chained down and ready to go! Thank you!

JOHN M.
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El cliente no dejó un comentario.

Jessie H.
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El cliente no dejó un comentario.

judy B.
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Nice Distributor. He was friendly and helpful.

Rocky T.
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Owner was very helpful and assisted my outside of normal hours.

Doug Q.
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El cliente no dejó un comentario.

David H.
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The people are kind and very helpful.

Dean M.
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El cliente no dejó un comentario.

Hank M.
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El cliente no dejó un comentario.

Regina P.
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El cliente no dejó un comentario.

Jeffrey B.
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Excellent service, I was so impressed i will not call any other place to do business here in Missoula. I hope she was successful on her hunt. Thank you for a great visit

David A.
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El cliente no dejó un comentario.

Wendy L.
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Was a fast check in less than 10 minutes.

Ricky S.
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El cliente no dejó un comentario.

Erica F.
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El cliente no dejó un comentario.

Earl W.
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Fast check in. Everything was ready to go when I got there.

No se han enviado comentarios para esta ubicación.

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