Customer Reviews for Storage & Summerlin
(Distribuidor de U-Haul del vecindario)

2,863 reviews

1650 Crestdale Ln   Las Vegas, NV 89144
(Town Ctr)

(702) 254-4568

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: 8 a. m. - 2:30 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 254-4568

1650 Crestdale Ln
Las Vegas, NV 89144
(Town Ctr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4:30 p. m.
  • Dom.: 8 a. m. - 2:30 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

nothing. excellent personalized service all around thank you.

JERALD PAUL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Excellent customer service at facility. Got us in and out, walking us through all the steps efficiently and quickly. Would highly recommend this location to anyone in the Summerlin area!

STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
4.0

Easy to find location, helpful staff

Richard Anthony M. 
Clasificación:
5.0

Right next to our home. Perfect and convenient.

Analyn B. 
Clasificación:
5.0

Mike and Chris were both friendly, helpful and professional. Well maintained property and trucks. I would highly recommend this location! Great job all around!

Steven S. 
Clasificación:
5.0

This is an awesome location to rent from, very helpful and friendly.

DAVID EDWIN L. 
Clasificación:
1.0

Have better communication and consistency with what you tell your customers. I was told I could get a refund, and then I get a phone call saying otherwise. I will never use U-Haul again.

BRANDON JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN ERNEST M. 
Clasificación:
2.0

The pickup location to pickup my vehicle was changed the morning I had to pickup my vehicle. I specifically chose uhaul because they had a location close to me, so I was not happy I had to get a ride across town to pickup the truck. The cab of the truck smelled as if homless people have been living in it. It was absolutely disgusting. The truck was not in good operating condition. It was all over the road and difficult to control. I am not happy with uhaul. Lastly when I picked the vehicle up the gas was three quarters empty. Uhaul needs to get there act together! I will not be using them again, nor recommending uhaul

CHRISTOPHER JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER DAVID M. 
Clasificación:
5.0

Very easy and super fast.

BETH ANNE C. 
Clasificación:
5.0

Great customer service!

Alma T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROD H L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
5.0

Helpful and pleasant staff

Jose G. 
Clasificación:
5.0

The young ladies in the office were so Nice ! We got stuck and needed to keep the truck a few more days and they where very accommodating! Relieved a lot of stress for us 😀

Macyo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA V. 
Clasificación:
5.0

Xtreme movers did an awesome job!!! I would absolutely recommend them for your next move!! ðŸ'-ðŸ'-ðŸ'-

ALMA T. 
Clasificación:
5.0

Exceptional location with wonderful service and attentive employees. The rental process was fast and easy, the employees were friendly and very informative, and the equipment was pristine and running well.

KYRIA KALLIOPE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario G. 
Clasificación:
5.0

Chris is an exceptional customer-service driven professional! She made me feel welcome and when asked for referrals, she gave me suggestions on who to contact. When I had scheduling problem, she promptly returned my call and made changes accordingly. Thanks much Chris.

CARMENCITA J. 
Clasificación:
5.0

The staff there was very friendly and fast!

Dylan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT LEROY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN MICHAEL THE E. 
Clasificación:
5.0

Polar opposite to the branch in Langley BC. These guys were good.

Jordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD ALVIN M. 
Clasificación:
3.0

Parking is sparse.

BARRIE CHRISTOPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROCKY HARDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiosha A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE MARIE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mario G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA MARIE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale S. 
Clasificación:
5.0

Location was jam packed with truck returns. The young lady that assisted me was still very nice, professional, and patient nonetheless. Thank you :)

JEROME Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah K. 
Clasificación:
2.0

A/C didn't work - no discount was offered upon return of vehicle.

LANCE ROBERT S. 
Clasificación:
5.0

The Team at Summerlin Storage was excellent and very Helpful. Veronica was very kind and knowledgeable

TONY H. 
Clasificación:
5.0

They are awesome here in Summerlin!

DAVID EDWIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

Was happy with the entire experience

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL WARREN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

After a bit of a struggle with the self checkin- everything after went smoothly

AARON B. 
Clasificación:
5.0

This staff made me valued as a customer & their service was top notch.5 stars/ 5 diamonds to this location.

Mario S. 
Clasificación:
5.0

Just keep doing what your are doing. Excellent customer service from all staff members working at this location!

MARIO S. 
Clasificación:
5.0

The truck windshield wipers needed to be replaced. I was contacted several times regarding pulling a trailer to deliver other people's goods. I was never told about this prior to reserving the truck and there should be a way to opt out of getting these text messages.

DENNIS CLAYTON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emre Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur R. 
Clasificación:
5.0

Excellent service from great people. I am more than pleased. I am now a Raving Fan of this business.

JAMES TERRANCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUSTAVO MARTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEAH P. 
Clasificación:
4.0

I reserved for 7 am to check in through my phone. It was not allowing me too b/c the system had it for 8 even though my text showed 7 am

Jennifer H. 
Clasificación:
1.0

We were told at drop-off time that we were good to go without telling us that if we did not fold the blankets we would be charged an extra $25. This is not good customer service. We should have been informed by the rep of the charge and goven an opportunity to fold them. The phone representative's response when i got the surprise bill was we are happy to offer this service to our customers and its in the contract and inside the truck! Yeah $25 to fold blankets. Feels like baggage fees for airlines! I spent over $2K renting a truck and I get a blanket folding fee.

JAMES V. 
Clasificación:
5.0

The truck and car transport were ready when we arrived. Very helpful customer service.

Brian N. 
Clasificación:
5.0

Limited parking could be a problem

Vic W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

This is the best service, nicest people and a pleasure to do business with of any U-Haul places I have visited. Gracias.

CHRISTOPHER ALFR O. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO V. 
Clasificación:
3.0

Dropped off after hours

Daniel H. 
Clasificación:
5.0

Ver y good everything

JOSE MANUEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER E S. 
Clasificación:
4.0

Utility dolly was not in good shape. Caused injury. Truck and staff at this location were great.

RICHARD LUCAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

Very friendly stuff going extra step in order to help you out. This location never disappoints.

OLEG ALEKSEEVICH S. 
Clasificación:
5.0

Adjust speed lock to 80mph. Lost time due to it being lower.

Marco G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ideliza C. 
Clasificación:
5.0

This location is amazing the customer service is the best I have ever had!!

ERIC CHRISTOPHER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ziyad M. 
Clasificación:
5.0

Terrific experience. Will happily rent with you again. Two very small things tthat I would like to see: Light in the cargo area should have a switch (even if it's on a timer) so I didn't have to keep running up to the cab to turn it back on. I also didn't like working around that dolly/blanket combo. It takes up too much room that could be used to move more cargo.

MARCUS J S. 
Clasificación:
5.0

Once again, everyone and everything involved with service was above board thanks to the crew at the Crestdale, LV center.

WILLIAM LESTER P. 
Clasificación:
5.0

Staff member was friendly efficient and conducted herself in a professional manner She projected a very positive image for U-Haul

THEODORE ROOSEVE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE HENRY A. 
Clasificación:
5.0

An excellent experience. The facilities were clean and well organized. The personnel were excellent-professional, yet personable. My first time using a day rental and I will be back the next time I need one.

LEONARD CLYDE M. 
Clasificación:
5.0

The girls are fantastic!!

JAMES C. 
Clasificación:
5.0

Great service!

CHRISTOPHER ALFR O. 
Clasificación:
5.0

I have used this location twice now. The staff is always Friendly and knowledgeable.

BARBARA ANN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERWIN CATIVO T. 
Clasificación:
5.0

Super fast and easy return process!

PAMELA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER ANN S. 
Clasificación:
5.0

Fantastic!

ANTHONY W J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA R. 
Clasificación:
2.0

I was harassed for return time repeatedly. When I finally returned at 5:20 PM on 7/22, I was still charged for the full day extra. My unloading was badly affected by their pressure to return the tuck on time and I was very stressed. The next day, they also informed me that they will charge me for unfolded blankets. I neither requested these blankets nor did I need them. I was also never told by UHaul that the blanket had to be returned folded. Overall VERY BAD NEIGHBOR experience. I will not return my business to this location and possibly UHaul.

SHAWN N. 
Clasificación:
5.0

The lady that assisted me was very helpful and efficient

Peter V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER MICH B. 
Clasificación:
5.0

Nice people fast in and out

MICHAEL JAMES M. 
Clasificación:
3.0

My quote from Kelso, WA to Pahrump,NV was $2800. I was charged $795 more, plus I ordeeed 3 boxes, they only delivered 2. I was told that if I needed the 3rd one it would be delivered at no charge. Ha Ha I was charged another delivery fee. Will not use ubox again!! Rip off!!

cheryle M. 
Clasificación:
3.0

I was contacted the day before I was due to return my one-way rental of a 15-foot truck and auto transport. The location I chose to return them was about 1.5 miles from my house. However, the U-Haul representative stated I couldn't return it there - they don't accept auto transports - that I have to return it to a location over 5 miles away from my house. Not that that distance is super far, but with the gas mileage this truck gets, that's almost a full gallon of gasoline to get there. If the other location isn't able to accept returns there, then why does U-Haul's website allow me to choose that location to return?

MARTIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn R. 
Clasificación:
5.0

Nice and friendly team and van was great.

Eric E. 
Clasificación:
5.0

Chris is an absolute sweetheart! While Folsom was out of a dolly, she assisted me when I arrived in Summerlin in getting one. She deserves a raise!

RYAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAZMIN C.  |  Overall Experience 
Clasificación:
5.0

Great staff and storage facility!

Sandra H.  |  Overall Experience 
Clasificación:
5.0

The experience of use and move out was outstanding. Staff was always very helpful. Definitely would come back for storage needs.

Mark R.  |  Overall Experience 
Clasificación:
5.0

Friendly employees very helpful and knowledgeable on questions asked . I appreciate the professionalism !

Peter P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard S.  |  Overall Experience 
Clasificación:
5.0

VERY NICE EMPLOYEES

robert j.  |  Overall Experience 
Clasificación:
5.0

Very convenient location, safe and very accessible. Great staff to help with any issues.

CAROL ANN N.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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