VALERIE LYNN B.
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Comentarios de los clientes para Stor Room Self Storage
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Testimonios de clientes recientes de Stor Room Self Storage
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JOSHUA PAUL F.
The ladies who run this joint are AMAZING. They thought of everything, they keep you smiling and laughing the whole time you're there (5 minutes), and process was quick and easy. A++
Ronald C.
Nothing . Great place
Kimberly E.
Cathy and Kathleen were helping and quite pleasant. I would recommend Stor room anytime! Thanks ladiesðŸ˜
LISA DENISE J.
Keep Jeffrey Fritchman and hired more people like him
THOMAS WESLEY P.
No problems at all.
Joe P.
No improvements. Everything was smooth and easy.
David T.
Kathleen was very professional. The equipment was clean and in good working condition. I was happy with the rate and the proximity to my house.
Ryan S.
The online chat for uhaul is a joke and embarrassment. The take forever to respond and when they do they lie. The person said my second contact never responded even though I was sitting next to them and they never called.
JOLENE S.
The ladies behind the desk both amazing and extremely helpful,I will highly recommend and be returning thanks ladies for helping me through this!!!Jolene Smith/Scott
Ed S.
Kathlene was excellent. A plus for U-HAUL.
Shawn T.
Service was amazing people were great and very helpful it was my first time renting and it was easy and stress free definitely would go back if needed or recommend to someone. Thanks again for everything
MARK STEPHEN B.
Very friendly and didn't take long at all to get in and out both on when I got there to pick up and when I got back to drop off.
Kimberly E.
Kathy/Cathy, was wonderful helping me this morning. She is super friendly and great customer service. I would highly recommend anyone to rent from the stor room!! ðŸ˜ðŸ˜ Sincerely a very satisfied customer!!!!
Hannah S.
The woman who handed me keys to the uhaul was not wearing a mask and there was another customer that wasn't wearing a mask as well.
morgan W.
Both of the ladies that run this office know what they're doing and how to take care of their customers. Super sweet and like i said, run it very efficiently and smoothly. Great business, fun energy, highly recommend and will be going back if i need storage or a uhaul!
Michaelanthony J.
The two young ladies were great wonderful energy at 9:00 am and raining like crazy. Great personality in and out with the phone app. Same energy went I came back smiles. Now the one on livernois in Detroit mi terrible open late then ones I came in told me he didn't have any truck until Monday and he still didn't try to book me for a truck.
Donald B.
I had a great rental experience.
ray W.
Excellent customer service
Jim W.
Staff was extremely helpful and friendly
Val W.
Excellent customer service. Very helpful.
Marek O.
Woodhaven location was excellent. However, I was supposed to pick up my truck at 899 W Baltimore St, Detroit, MI 48202. My truck was not there and I had to drive 40 mins to Woodhaven and had to pay movers an additional one hour while they waited for me
Cherie S.
With my overall experience I would never recommend Uhaul to anybody. I've moved several times and this by far was the worst most horrible experience I've had. Especially with your storage unit facilities. Nobody has any idea what is going on.
Gary M.
Improve the 24/7 experience
morene K.
Clean office. Wonderful office staff. Fast and efficient service. I will rent here again.
WILBURT EUGENE T.
I would recommend U-Haul to anybody especially this location I was met with a smile by the of name Kathy, she made my return and drop off very pleasant
JOSELYN VIRGINIA W.
It cost me 150Dollars for U-Haul for one day
DAYAANIDHI P.
Excellent customer service and very helpful, especially on a last minute request. Thank you.
ROBERT S.
Very friendly staff and helpful.
Peter M.
This location is one of the best I have delt with. The employee there are alway pleasant and easy to work with. I would highly recommend them
Brenda B.
Always friendly and knowledgeable. This is the place I will always go when in need of a truck or moving supplies. Thank you
Brad B.
Nothing. Kathleen made everything simple.
tracey C.
No need to improve a thing , the staff is wonderful, kind and extremely helpful, my pleasure to be n there company!!!!!! Thank you Lady's
Armando S.
Truck did what it needed to do
Tristan H.
Office personnel was polite and very helpful
Maryfrances O.
great customer service!
Raymond R.
We put vas's back in the truck but we're still charged for more. We drove 22 miles the gas we added to the truck was sufficient I selected for a dolly and did not have one one the truck
DAWN L.
Nothing.
Melvin R.
Keep up the good work
Michael S.
Great front desk customer service. Would drive again 20 miles out for their services. Great job and keep it up.
Robert H.
Location excellent only because of the worker. The new checkin procedure not user friendly. For one the lock was frozen stuck on the rear door. Luckily the person working was super friendly and helpful.
Philip B.
Vary friendly staff and great service.
Ronald C.
Great job
nadeem A.
Mileage rates are too high should be .50 cents pm
Cyril P.
Nothing at all very smoothly ran branch. I'd go out of my way to use their U hauls.
David G.
Nothing at this time
Michael C.
Nice customer Service
Mark R.
The Staff was completely Wonderful. And very Likeable
Daniel M.
Customer service here is really great. Kathleen is helpful, kind and willing to work with you on anything. I highly recommend the location for both storage and rentals. Thank you!
Leonard V.
Roof leaks BAD Rightside mirrors not functional at all. rear lift door gets stuck in up position -WAS TOLD THEY ALL DO THAT.You would think that malfunction would not be an issue NEVER FIXED
kyle C.
I was very happy with my experience I'm a truck driver by trade the truck was excellent and the staff was very professional.
Kaitlyn D.
The 15ft truck I rented... the passenger side mirror would completely displace while driving from normal bumps in the road. I was completely unable to see out of the right side of my truck. Luckily I had help with me, who was able to guide me when it was safe to merge over into different lanes, otherwise, I was forced to stay in the right lane. I even duck taped the mirror in place however that didn't work as well. It seems like someone put too much grease on the mirror causing it to not stay in place. It is 100% not safe to drive and most definitely can cause accidents due to lack of Visability. Also, it rained during my commute with the truck full, and many of my items got wet including boxes, furniture and mattresses. It did not protect against weather elements at all.
Rizal S.
Very nice people
Liz S.
Stor Room was THE only, and most helpful, Uhaul location for me. Not only helpful, but polite. They truly cared about my experience. And that business is amazingly clean also.
Diana G.
Wonderful staff - so helpful. I would highly recommend. Thank you!
TED R.
Great staff very helpful and knowledgeable ??
Donnalynn P.
Explain to customers better how to go to there text messages and return a truck properly. Explain how a picture needs to be taken of odometer and fuel gauge. The woman who rented me the truck was fantastic she was polite, kind and very knowledgeable!!! I will be renting a 15ft truck the end of July or beginning of August. I will definitely return to U-Haul!!!! Thank y'all
DEBORAH H.
A bit expensive, love location
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