No improvements needed. The girls in the office are amazing! This was my second time using them this week and both times, they were extremely helpful, professional, friendly, and polite. Made me feel very comfortable asking my "dumb" questions. Would absolutely use them again and refer them to my friends/family! Thank you both again for everything! I appreciate you!Kaelen K.
Customer Reviews for Stor Room Self Storage
(U-Haul Neighborhood Dealer)
Woodhaven, MI 48183
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: cerrado
- 8/19/2022 - 8/21/2022: cerrado
- 9/3/2022: 9:00 a. m. - 1:00 p. m.
- 9/5/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kaelen K.
Outstanding service and very friendly and helpful staff. I'll be back!Michael T.
Storage owner was a great representative for your companyKEITH P.
El cliente no dejó un comentario.Michelle P.
Very helpful, very nice and very clean facility. Close to our home, this is the second time we used them.Thomas W.
Owner is easy to work with, very accommodating!KEITH P.
They were very helpful and even had suggestions on how to save money. I am definitely using them next time I need to rent.James I.
El cliente no dejó un comentario.Rachel N.
No comments, renting a truck was painless and easy.Philip L.
El cliente no dejó un comentario.Patricia M.
I am unhappy with the auto check-in result. I drove 15 miles. I put in $15.00 worth of gas, have pictures before & after of gauge, and I'm being charged $13.00 for gas. The representative agrees but I haven't gotten a refund. The process requires a picture but then doesn't accept it. Very disappointed.Deborah T.
Maybe check out your truck before you rent them outCRYSTAL S.
Staff was friendly and helpfulhaley P.
El cliente no dejó un comentario.gerald B.
Staff were amazing. Saved the day.Gary J.
Excellent employee, good service. ThanksWalter S.
The experience couldn't better!! Thank youGerald S.
El cliente no dejó un comentario.Kelly H.
El cliente no dejó un comentario.Eric K.
El cliente no dejó un comentario.Lynne G.
Fast, courteous, and friendly service. Truck was clean and in great working condition. I was on the road within 5 minutes. Shop had everything needed for moving and storage. Price point was spot on. The folks behind the counter made my son and I feel we were not only welcome, but we were all just a part of the community. 100 % satisfied!!!Robert W.
El cliente no dejó un comentario.Jamie W.
Make sure you give the customer all the correct informationJESSE EUGENE S.
The team at this location are great! Very helpful and overall nice to work with!Richard M.
These ladies are the best. Always give great advise and are very helpful. We have used them 3 time. If possible wouldn't go anywhere else.David L.
Everything went well! Excellent customer service! Really made me feel welcome and glad to have my business! I will definitely use this location again!Albert B.
El cliente no dejó un comentario.Ryan S.
Wonderful Experience. Great Customer Service, and the fastest service!Tracy M.
El cliente no dejó un comentario.Rickie C.
El cliente no dejó un comentario.Jordon N.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.JEFFREY JULIAN J.
El cliente no dejó un comentario.MICHAEL DAVID O.
El cliente no dejó un comentario.MATTHEW STANLEY R.
I really don't think anything they were very helpful and very knowledgeable...SHAWNA LEE-FAWN P.
El cliente no dejó un comentario.RYAN JOHN F.
I got an extra rental charge when I was told I wouldn't get oneJenine E.
The website connection coyldnt access it to return tye rruck after hours but other then that everything is awesome thanksDiane K.
El cliente no dejó un comentario.MICHAEL DALE O.
In and out! The Stor-Room makes it easy!CAROL DIANE P.
I did not have the appliance dolly in my truck, had to go out of my way to another location to get one and put miles on thr truck. Also did not know the uhai didn't have any ramps.Ryan K.
Keep up the good work ..AMARIAH EZRA-BEN I.
Office staff is the best!!!!!!!Gary L.
Customer Service was excellent & everybody in the store was very polite, everyone should appreciate good Customer Service because unfortunately nowadays you don't get it as often as you should as a paying customer. So Thank You to the crew at this Woodhaven location & the very nice Woman at the counter who took care of me âï¸ âï¸ âï¸ âï¸ âï¸Aaron A.
El cliente no dejó un comentario.Jose B.
Kathleen made this experience spectacular. I will not rent a Uhaul except thru her.DANIEL FRANCIS L.
Let them know whether or not their payment will be accepted before they get to the facility to pick up their reserved truckKIMBERLY ROSE O.
Excellent serviceWILLIAM ANDREW W.
El cliente no dejó un comentario.paul P.
Nothing. The staff was friendly and courteous. It was a pleasant experience.ROBERTO OSCAR C.
Great service. Friendly, helpful, and courteous. I would absolutely use this location again.WARREN LANTZ B.
El cliente no dejó un comentario.EMILY VICTORIA C.
El cliente no dejó un comentario.ANTHONY JOSEPH T.
El cliente no dejó un comentario.RICARDO RENE S.
El cliente no dejó un comentario.Cameron D.
Representative was accommodating to my needs an concern of moving my things safely in a timely matter.Janelle S.
El cliente no dejó un comentario.DONALD ERIC R.
El cliente no dejó un comentario.RICHARD JIM M.
The lady in the office is very knowledgeable and very friendly always in a great mood to help!!Jolene S.
El cliente no dejó un comentario.CAMRON CHRISTIAN Q.
Everything was very smooth & easy. I'm not to happy about how the customer service rep talked to my mother verifying her as my Emergency contact. He was very rude and impersonal and hung up on her when the conversation was over. Process was over all enjoyable & easy, but poor customer serviceCourtney A.
The customer service was excellent, I felt she was friendly and personable. I will definitely go back and recommend to anyone.MARIA LOUISA C.
The sevice I got was fantastic! The lady behind the counter was SO HELPFUL! I would definately return if a uhaul is needed in the future.Tammy E.
Quick and Easy, No problems with rental or transaction.LAWRENCE GERALD- S.
These ladies were BEYOND wonderful. My husband had a siezure as we were finishing unloading the truck. They handled all aspects of cleaning, moving and checking in our equipment without hesitation as I had to follow the ambulance. They have my everlasting thanks for helping me get through the craziness!LISA M.
El cliente no dejó un comentario.Robert M.
I payed my bill in full. Only to be charged three different times for three different amounts. The place i rented from said not to worry and that they had taken care of the problem. I am still getting messages stating that i have not payed. I will never use this service again! I will not tell people to use uhaul. Find a friend with a truck or use a moving company!DOMINICDENNIS C.
El cliente no dejó un comentario.DON W T.
El cliente no dejó un comentario.JOHNNY ELVIS T.
Cathy was great and went above and beyond to offer great customer service!DAVID ALLEN V.
El cliente no dejó un comentario.Jesus J.
I didn't realize the unloaders left a pallet in the back of truck.wasnt aware of the policy. She come down on me terrible so loud I couldn't even think what I could do to try resolve the issues. I just wanted to get out of there she was so rude. You lost my business.GLORIA JEAN M.
El cliente no dejó un comentario.Michael W.
Excellent serviceJOSEPH RALPH G.
El cliente no dejó un comentario.PIETRO D.
Kathleen is awesome, she runs a tight ship! Rent there again anytime, AAAA++++ Thanks, RickRichard S.
Keep doing what your doing. The friendliness was addictive.PIETRO D.
El cliente no dejó un comentario.Alexis B.
The check engine light came on during my time with the truck and I did not receive a dolly that I placed an order forNichole K.
El cliente no dejó un comentario.CLARK FREDERICK H.
I want to highly commend Kathleen, who handles my rental process efficiently and quickly with the utmost respect and courtesy. I will be back!PHYLLIS JUNE E.
Very friendly and was very professional.SARA MARIE M.
Very friendly service. Thank you.Albertgethin J.
El cliente no dejó un comentario.VALERIE LYNN B.
The ladies who run this joint are AMAZING. They thought of everything, they keep you smiling and laughing the whole time you're there (5 minutes), and process was quick and easy. A++JOSHUA PAUL F.
El cliente no dejó un comentario.Tom Y.
Nothing . Great placeRonald C.
El cliente no dejó un comentario.Stan B.
El cliente no dejó un comentario.THOMAS H.
Cathy and Kathleen were helping and quite pleasant. I would recommend Stor room anytime! Thanks ladiesKimberly E.
Keep Jeffrey Fritchman and hired more people like himLISA DENISE J.
El cliente no dejó un comentario.DEBORAH ANN D.
El cliente no dejó un comentario.BRANDON CHAVAZ P.
No problems at all.THOMAS WESLEY P.
No improvements. Everything was smooth and easy.Joe P.
Kathleen was very professional. The equipment was clean and in good working condition. I was happy with the rate and the proximity to my house.David T.
The online chat for uhaul is a joke and embarrassment. The take forever to respond and when they do they lie. The person said my second contact never responded even though I was sitting next to them and they never called.Ryan S.
The ladies behind the desk both amazing and extremely helpful,I will highly recommend and be returning thanks ladies for helping me through this!!!Jolene Smith/ScottJOLENE S.