Comentarios del cliente para Stor All Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Stor All Center

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

pat D. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Pickup was changed from Berwick to Nanticoke, a big inconvenience to me. Changing the pickup location to Hazleton would have been much more convenient and would have made a lot more sense since I live in Hazleton. I wonder did the scheduler even look at my home address on the reservation? I understand this is not the responsibility of the location manager, but is handled by schedulers outside the pickup and drop off points. Being a centralized Independent unit I would expect they could have done a much better job.

Tamara M. en

Grado:

El cliente no dejó un comentario.

walter D. en

Grado:

Good customer service

Alexis G. en

Grado:

I have used this location before and that is why I used this location again and will do so in the future. Great service!!!

Desiree W. en

Grado:

Very nice staff very helpful

Darcy H. en

Grado:

El cliente no dejó un comentario.

SCott S. en

Grado:

Great customer service. Could not ask for more.

chris S. en

Grado:

El cliente no dejó un comentario.

robert V. en

Grado:

The truck was clean on the inside. Windows and mirrors were dirty. No explanation given of truck operation. Smelled of cigarettes on the inside.

David E. en

Grado:

Having all reserved equipment would have been helpful.

Kara P. en

Grado:

First off, having no help to get into my truck and waiting over and hour to get into my self pick up truck was a bad experience. Then after returning my truck to the return destination, The lady at this location called and harassed me and said I took her lock to the truck and to return it immediately. She accused me of stealing and demanded to know how I picked this truck. I let her know I had rented the truck for self pick up, she then continued to cursed at me and tell me I stole her lock to the truck. I’m completely mortified by her and this experience.

David M. en

Grado:

Marge was polite and helpful. She worked hard to answer all my questions.

DAVID S. en

Grado:

El cliente no dejó un comentario.

RASIEL B. en

Grado:

El cliente no dejó un comentario.

JON G. en

Grado:

Nothing at all- they were extremely helpful and excellent to deal with. They are a great representative for U-haul customers.

Christopher D. en

Grado:

Our reservation was moved to a location that was further away. We had to wait 3 hours because the system was down which messed up our plans with people who were helping us move. The lady working was wonderful and very nice and did what she could do and eventually got us out the doors. We got a few extra hours on our reservation but no discount in price which I was surprised by considering the huge inconvenience!

Jennifer G. en

Grado:

The lady who rented the truck to us was fabulous considering the U-Haul site was down & I sat there for over 3 hours while we tried everything. She literally was trying to bend over backwards to get this to go thru. I felt horrible for her because it was not her problem. Everyone was down. I just wish there were better hours during the week but as for this place if the system was working it would have easily been one of the best U-Haul experiences I’ve had because of Marge. Also U-Haul charged me twice & I almost couldn’t use the truck because of that. $100 to fill the truck was being held hostage by U-Haul but again Marge called & had it fixed. She deserves a medal for having 2 people in her office for 3 hours & almost having to send us away with no vehicles.

Christopher B. en

Grado:

El cliente no dejó un comentario.

TIM S. en

Grado:

Marge was very pleasant