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LaShall G.
Customer Reviews for Stop Lock N Roll Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul has gotten entirely too expensive now a days.. $20 truck rental and after taxes fees and a million other charges it's almost $100 smh ridiculous!
Chavez R.Nothing to improve. Great reception experience, communication was clear and coherent, high level of cleanliness and organization!!!
Antares M.Nothing wrong with that location
Carl H.The owner is always friendly and accommodating. Feels like family.
Earnestine V.Customer service was top notch. The management was friendly and accommodating and went above board with explaining the rental process and guidelines. The gas level/pricing sheet was very helpful during the returning of the vehicle.
Nicholas J.Nothing everything was wonderful
Earnestine V.The customer service was a little better than good and almost great. Perhaps a cup of coffee or a treat of some kind would have helped. Either way, I will be back should I need services in the future.
Philip H.I reserved a 10 ft truck and when I get there you tell me someone didn't return and that someone else just picked up one 8 min before I got to the counter. Not acceptable
LaToya B.Super clean and very good service.
Nelda K.Great service and nice people! Thank you!
Jose N.The CSR was awesome. He was in training and did a wonderful job.
LeShawn G.It was a great experience
GARRETT N.Highly recommend!
Latricha T.Amazing customer service.
Clarence J.The staff was very knowledgeable and professional, great experience!
Jose R.There's nothing to improve. Service and the U-Haul truck was excellent!
Shona H.Great customer service.
Carmen P.I would recommend anybody doing business with the storage company because the staff is friendly and the storage units are extra clean. However, U-Haul prices and hidden fees are just ridiculous. I understand there's an inflation in America but who's sitting around nitpicking and charging for miles? You already have to put gas back into the vehicle and pay for the truck itself Plus Insurance so what exactly is the mileage fee for? I would not recommend YU-Haul. And it's not my passion but I really wish someone would come up with a new company with less outrageous prices.
Cuandiasia R.The process was easy and simple and the owner was very helpful during and through the process.
Sharlene M.N/A
marcus S.This is a new facility. It is beautiful and welcoming. Everyone is polite and super helpful.
Courtney R.I had a very pleasant experience with this U-Haul Contractor and will definitely return if I need another rental.
Ted W.Greg Deemer at Stop Lock N Roll was awesome !
Terri H.Continue to keep the friendly staff that was working the day I came in and I will guarantee your company will go far. BOTH OF THEM WAS VERY PROFESSIONAL
IwanaHoward P.Great help with everything
Clarissa O.