When returning the rental not giving return receipt or any documentsNeeraj S.
Customer Reviews for Stop & Fuel
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very unprofessionaledwin A.
El cliente no dejó un comentario.michael P.
Excellent service my feelings best of good luck U-Haul.I always used U-Haul.I really have a good experience.MOHAMMAD S.
We will never be using a uhaul every again. We had so many issues with our reservation and are still having issues and patiently waiting for an area field manager to get in touch with us. The Stop and Fuel gas station we used to pick up the rental incorrectly charged us for not having enough fuel in the rental when we have records showing that we put in exactly what we received the rental with. The man at the stop & fuel was very nasty, and it's IMPOSSIBLE to get someone from uhaul on the phone. Customer service wait times are absolutely ridiculous, I waited an 1 hour and 8 minutes to speak to a representative and they told me they were sending our report out to get investigated and we still have not heard back. The first time uhaul messed up our reservation and the stop and fuel claimed they never had our reservation even though I had a confirmation email. ( waited another 45 minutes to speak to someone and she couldn't tell me why there was an issue) We are patiently waiting our refund.Glenn D.
I ordered a 15 foot truck - it was not at the pick up location when I got there. I reserved 9 hours and had to bring it back in 6. Extremely disappointed in uhaulDana G.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Darwin M.
El cliente no dejó un comentario.GLENNR C.
Had a reservation for 3pm, tried started check in through app. App stated location was closed(it wasnt) took clerk nearly an hour get me the rental. Also I waived the insurance and I see I was charged for it. Plus it took a day to charge me, I should have found out when I returned the can what the charges were so I could have disputed it right there! From now on I will be using another rental company.Joseph A.
Smooth and easy pick upADAMISAAC K.
El cliente no dejó un comentario.Kadian A.
El cliente no dejó un comentario.ABRAHAMANGEL A.
Worker was incompetent. Keys should be in a lockboc not at the counter. Wasted an hour trying to get the keys from the guy at the counter. Tires need airTriniti P.
El cliente no dejó un comentario.William C.