Customer Reviews for Stony Hill Hardware
(U-Haul Neighborhood Dealer)

1,728 comentarios

34 Stony Hill Rd   Bethel, CT 06801
(One mile away east of exit 8)

(203) 297-6771

Horario

  • Mon–Sat
    8 a. m. - 4:30 p. m.
  • Domingo
    9 a. m. - 2:30 p. m.

Servicios en esta ubicación:

Contáctanos

(203) 297-6771

34 Stony Hill Rd
Bethel, CT 06801
(One mile away east of exit 8)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 4:30 p. m.
  • Domingo
    9 a. m. - 2:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

This location was awesome! I wouldn't change a thing. Family run and great conversations. Will always go to this location from now on.

Faheem Z. 
Clasificación:
5.0

Stony Hill Hardware is the place to go for all your home project needs. Friendly, knowledgeable and professional.

Robert T. 
Clasificación:
5.0

I received my truck at 1/8 of a tank of gas, at no fault of my pick up location. The previous renter did not fuel up before dropping it off. Additionally, there were issues with the brake lights no functioning as well as one reverse light. It was documented when I dropped the vehicle off.

Patrick M. 
Clasificación:
5.0

Can't read receipt

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauretta M D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee T. 
Clasificación:
5.0

Great service excellent staff. Will definitely go there again.

Patrick B. 
Clasificación:
5.0

To me is good enough, very efficient

Eliete O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth Amy F. 
Clasificación:
5.0

Super nice people. Great place, I shopped too. Smooth process.

Alfred V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melonie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM L. 
Clasificación:
5.0

The online process was a bit cumbersome and detailed. Other than that, it was extremely convenient to be able to pick the truck up after hours and return it after hours.

Tom B. 
Clasificación:
4.0

The lug nuts were loose on both of my trailer tires. One fell off, while others were on their way. When I called, I had to wait 1+hr to get it fixed. I received no recompense after my trip was delayed, I returned the trailer early and had my life and the life of others put in danger due to this incident. Critical things like lug nuts should be checked by 2 different people with every service. Recompense be made to customers for early return, delayed trips, and security issues. Make videos and provide training how to load and drive trailers. Inform customers of common problems with trailers, for instance, the chain touching the ground, and tongue fin scraping at major inclinations. Speed limit sign should be visible for people driving behind the trailer so they can understand why you are driving so slow.

Jean L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco G. 
Clasificación:
5.0

Kindly add separate checkboxes for "clean" and for "well maintained". At this pickup location the vehicles are in fact clean and well maintained, but this particular rental van needed to have the interior wiped down . . . a bit grimy for only 10,000 miles, particularly a thick layer of dust on the top of the dashboard and cupholders and center pocket not clean. The front compartment of this van should have been wet wiped and vacuumed. The back compartment should be hosed down periodically. Broom clean, yes, but improvement needed. Otherwise, a great pickup location and the service was first-rate! My favorite go-to uHaul spot!

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven F. 
Clasificación:
5.0

Great Rental location from really good people!

Jeffrey Chris J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDA T. 
Clasificación:
5.0

Caroline at Stony Hill Hardware was amazing. She made the whole process very easy.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS U. 
Clasificación:
5.0

Check in and check out was quick and easy. The van was ready to go! Nothing needed to improve. Gracias.

Yvonne G. 
Clasificación:
5.0

Location was great. Uhaul corporate organization is the worst. You need to get your shit together.

cliff C. 
Clasificación:
3.0

Everything went smooth and truck was clean. Had problem checking in and getting vehicle key. Put combination in but box did not open. Called help line but still had to wait for location to open. 2Hrs lost doing move.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

patric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

gertrude M. 
Clasificación:
5.0

Great experience all around

Gary B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie T. 
Clasificación:
3.0

I recommend the location but not Uhaul. If I didn't run to the Ridgefield location the day of and found that my truck keys and equipment were not available I would have had to cancel a long planned move. I had to add 30 miles to my trip and figure everything out over the next 4 hours. No complaints about Stony Hill. But the measly $50 credit hardly compensated me for the loss time, extra miles and added stress. Highly unlikely i would rent from you again from this experience. This is not a reflection of Stony Hill but more of management and Ridgefield location.

Corrado A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared U. 
Clasificación:
5.0

Always a pleasure dealing with stony hill

P A. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert D. 
Clasificación:
5.0

Everything went smoothly

Debbie M. 
Clasificación:
5.0

Nada

thomas F. 
Clasificación:
5.0

Very friendly service and van was spotless!

Francis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

Worked well for me. Easy pick up, easy drop off. Nice people.

Brian O. 
Clasificación:
5.0

Excellent service

Helen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerrigan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederic C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgardo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan W. 
Clasificación:
5.0

They were great. Quick and friendly.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison H. 
Clasificación:
5.0

We rented in Bethel, and the owners of the hardware store, were so kind and helpful.

Lydia G. 
Clasificación:
5.0

staff very friendyl and knowledgeable helped to hook and unhook ,

Shah N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEPARD L. 
Clasificación:
3.0

When I obtained the vehicle, the woman told me about getting gas before drop off. She said with the estimated 10 miles, I would only need to get one gallon. I only drove it 9 miles. Instead of driving an additional 2 miles to a gas station and back for one gallon, I just dropped it off seeing it would cost $2 for mileage. I received the bill which was for 2 gallons of gas for a total of $12. I can't believe I used 2 gallons of gas for 9 miles of travel. So I thought I was going to break even, instead I spent more,

Richard B. 
Clasificación:
5.0

It was very easy to pick up the truck and drop it off.

Wendi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domenic P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe B. 
Clasificación:
5.0

In and out in no time. Smooth as could be. Straight up, knowledgeable people.

joe M. 
Clasificación:
5.0

Staff was super friendly and helpful!

Carlos A. 
Clasificación:
1.0

The trailer was not the sizes advertised and it wouldn't fit my lawnmower I knew it immediately and they would not give me my money back you people fuck suck

Jacob S. 
Clasificación:
5.0

The trailer was great and so was the service. The hospitality was amazing and had zero issues.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rivelino M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
5.0

Have rented the pickup truck twice now from this location and had great experiences both times. Staff is very courteous and organized. Highly recommend this facility.

Michelle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Very Friendly

Felix R. 
Clasificación:
5.0

Everyone was courteous and professional and made my pick up move easy ! Thanks  a lot

dale W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

Everything went smoothly. Great experience!

Michael P. 
Clasificación:
5.0

This location does a great job. Great service every time.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

The owners were great and professional, couldn't have gone any better.

MARK E. 
Clasificación:
5.0

The staff that rented me the truck was very professional.

Robert M. 
Clasificación:
5.0

everything was great

bill L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henning V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

Our second time renting from this location- they are simply amazing, kind and courteous!

Kristie P. 
Clasificación:
4.0

They always get it right.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETHLAUREN A. 
Clasificación:
5.0

No way to improve! The store owners are very nice and knowledgeable. They even have a great dog. Top notch equipment and friendly service can't be beat.

Christopher S. 
Clasificación:
5.0

Excellent experience!

matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ning X. 
Clasificación:
5.0

People at the rental are very friendly

Angelo F. 
Clasificación:
5.0

Was confusing to rent more than one day. Did not get that. Also truck rented was stuck in low gear too long, i would check that out. Other than that a great experience.

ROBERT H. 
No se han enviado comentarios para esta ubicación.

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