Customer Reviews for Stone & Son Remodeling
(Distribuidor de U-Haul del vecindario)

219 comentarios

1496 Broad St   Bellmore, NY 11710
(Located on Broad St block away from Bellmore Ave on corner of Lafayette St)

(516) 781-7468

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 781-7468

1496 Broad St
Bellmore, NY 11710
(Located on Broad St block away from Bellmore Ave on corner of Lafayette St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Nicole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY V. 
Clasificación:
5.0

Bueno

MANUELJESUS G. 
Clasificación:
1.0

When we arrived the man was very, very rude. He never tried to call me and I never got a call from a representative the day before telling me or confirming my pick up. Once we arrived he aggressively told me to "HURRY UP" because we were 5 minutes late for our 5:45 pick up and he told me he was closing at 5:30. No where on the website when I booked did it say "please be sure to arrive before..." - nothing. Then, when we opened the truck it was FILLED with wood and dust and nails. The guy quickly swept it but I had to sweep it again to get it out because it was so filthy. Then, we turned out truck in WELL before 24 hours was up and we were charged an extra day and an extra day of insurance. I am currently waiting online to talk to customer service because they never responded via email. Really disappointed with UHAUL and will never recommend this location to anyone.

DANIELJOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTWILLIAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIOE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

The staff was very friendly and nice.

RODELY R. 
Clasificación:
3.0

Not the locations fault, but when I ordered on uhaul I declined the extra insurance and was charged for it. We picked up the truck with 1/4 of the tank filled and the contract said that we had to return it with 3/4 full. We only drive about 7 miles total and had to put in $50 of gas. Since it wasn't an actual uhaul location they said couldn't do anything about it.

SEANT G. 
Clasificación:
5.0

Customer service was Excellent and the Guy working the Counter was Great at his Job!!👍👍

MICHAELF N. 
Clasificación:
5.0

Joe was awesome. Knowledgeable personable and very helpful. Totally recommend this place.

JOSEPHS M. 
Clasificación:
5.0

Nothing - these guys were helpful, attentive to detail, prepared, courteous, and really engaged. They seriously stand out way above other locations I have used. I would use them again anytime.

Adam F. 
Clasificación:
5.0

All good

RAYMOND S. 
Clasificación:
3.0

Clean truck, more organization. A little confusion with the whole process

michael D. 
Clasificación:
5.0

Joe was wonderful to work with.

PATRICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDEDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXIS J. 
Clasificación:
5.0

Very welcoming and friendly gentleman.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

aliya K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX C. 
Clasificación:
5.0

Easy access , courteous employee , in and out, highly recommend will use again

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINALOUISE Y. 
Clasificación:
5.0

I did recommended to my brother he is going to rent a 6x12 next week.

david P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERRYA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sher S. 
Clasificación:
5.0

If it's not already available maybe after hours drop off /pick up box

NIGELR C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph T. 
Clasificación:
4.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

Best uhaul customer service in NY

RENEE M. 
Clasificación:
5.0

The gentleman was polite and courteous. He had the vehicle ready and pulled it out for us.

Gary F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard G. 
Clasificación:
4.0

I was charged for moving blankets and dollies that I was told would be removed as they were not in stock

robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIAGOMARIANO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
4.0

El cliente no dejó un comentario.

john C. 
Clasificación:
1.0

The Sideview mirrors on a big truck like that are so important and having one in Luce and moving constantly me driving the truck very difficult

KRISTINM F. 
Clasificación:
4.0

I can see 2 additional charges from this facility and then a credit and an additional charge after that. I had the truck 24 hours, actual less. I went one place, returned it and cleaned out the cab better than when I rented it.

CandaceJulianna W. 
Clasificación:
5.0

Friendly, prompt, easy to work with

PETERD B. 
Clasificación:
3.0

All went well

HENRYEVERARD W. 
Clasificación:
5.0

Absolutely perfect experience. The gentleman was very helpful and will definitely use again.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

maxwell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan H. 
Clasificación:
5.0

Send a reminder text or email on Pick up time and drop off.

KRISS S. 
Clasificación:
3.0

Equipment was clean but the check engine light was on !!

ALANH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George U. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNR M. 
Clasificación:
2.0

Not charging 20 dollar after hour fee when it's 4:50pm when I drop the truck off. Not my fault the guy was lazy and didn't do the return till the next morning

Jonathan S. 
Clasificación:
1.0

The truck was not cleaned from the prior use and had a foul smelling odor. It was apparent there was some type of dog in the cab because there was dog hair all over the console. I would think that especially during a pandemic that extra precautions would be taken to assure proper cleaning and sanitizing of your vehicles after each use would be standard protocol. Deeply disappointed in this experience with U-haul. I also reserved a truck a week and a half I'm advance from the Farmingdale, NY location only to be told the day before that I had to go to the Bellemore location which was entirely out of the way. Next time you should probably make more of an effort to sure proper cleaning of your rentals. Also, when we called customer service to complain, they called this pick up location and the rep completely lied about doing a walk through and having me sign off on the cleanliness of the vehicle. No one asked for me signature and I was given the keys inside and sent on my way. Would not recommend using this location!

FABIOS M. 
Clasificación:
1.0

He over charged me on fuel charges and daily rental rates .

lorenzo T. 
Clasificación:
1.0

I rented a truck for a few hours drive less than 25 miles and was advised I owe an additional 42 dollars after they took my money for the rental and a 50 dollar deposit it's a rip off I could have made other arrangements to move my stuff

jennifer T. 
Clasificación:
3.0

There was a used mask in the front and crumbs on the floor - seemed like it wasn't cleaned from prior use

ALEXANDERJOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKJOSEPH III B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREYB G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

Easy drop off

Steve G. 
Clasificación:
5.0

Representative was friendly and excellent

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PASQUALE R. 
Clasificación:
5.0

need to wash inside and outside

jordon C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paula S. 
Clasificación:
4.0

the location was convenient and easy. they will not take any walk-ups, must make sure you have a current reservation through the uhaul website.

William W. 
Clasificación:
5.0

The gentleman that assisted me was very professional and friendly. It's hard to find good help these days. Don't loose him. He's a good man/person.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony R. 
Clasificación:
5.0

Easy return. Representative was helpful.

Keith B. 
Clasificación:
4.0

System was down due to storm originally asked to go through app. It did not work and you could not get through to a person. Over 20 minutes later and no progress Joe stepped in and called area manager who was able to complete process over phone. It was frustrating and if not for Joe would not have been possible. Thx for your help Joe, salvaged a frustrating day

LOUIS W. 
Clasificación:
1.0

Rude personal. Truck was dirty

garry M. 
Clasificación:
5.0

The gentleman at the shop was extremely helpful. He informed me I could not drive on Parkways - which was correct. The phone associate when I made the initial reservation said I could go on the Parkways...so I'm glad the shop owner gave me the correct information.

melissa R. 
Clasificación:
2.0

Car had visible garbage inside, extremely dirty and smelly.

kenneth S. 
Clasificación:
3.0

The online check in process left a lot to be desired. 15 minuets to get my approval and 10 minuets before anyone answered me in the chat. The truck itself was a little dirty, in the cab as well as the back. I was satisfied with the location. The people who worked there were attentive and helpful. Able to answer questions and provide assistance

Richard K. 
Clasificación:
2.0

Our rental was screwed up from the moment that it was transferred from the location we requested to this location and then again to a third location that we were never notified of. The transaction never processed correctly in your system so this location wasn't expecting us. Also this location doesn't do off hours pickups so it would never have worked. Since they weren't expecting us the equipment wasn't cleaned and the dolly and moving blankets weren't available. The owner did his best to get the system corrected and get us on our way but he only had 6 moving blankets and they appeared to be discards that should never have gone out.

David R. 
Clasificación:
3.0

They call me from the office to pick up the truck at 7:30 am but I got there and the office was close have to wait after 8 am

elmer R. 
Clasificación:
5.0

truck was sanitized and very clean. Recommend you pay for truck in advance so you are guaranteed a truck. hard to get one in New York during pandemic

christopher V. 
Clasificación:
5.0

NICE COUSTOMER SERVICE....COOPERATIVE......SMILING FACE.....BUT.....THEY DONT HAVE 20 ' FEET TRUCK......THANKS

SYEDR A. 
Clasificación:
5.0

Fantastic and affordable experience!!

LISAMICHELE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

chen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

chen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

I have used this location several times and the person behind the counter has always been so helpful and a pleasure to do business with. 5 Star Employee!!!

Salvatore B. 
Clasificación:
4.0

El cliente no dejó un comentario.

suyuna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita D. 
Clasificación:
5.0

Very good serveice

srikara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas D. 
Clasificación:
5.0

Everything went quick and smooth. no problems at all

Jeffrey W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P. 
No se han enviado comentarios para esta ubicación.

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