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VICTORIA E.
Customer Reviews for Stitchin Shack
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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No problems here!
Gary A.The staff was wonderful and helped us hook up and unhook the trailer.
Shannon W.They detected the severed wiring.
Tom M.very professional easy going and plesant to work with the service was great
MARY B.It really wasn't about the location that was dissatisfying, it was the process to pick up the truck when I got there. I had to wait 45 minutes for a process that was not disclosed when leasing. Very upsetting
Renee B.Very friendly and helpful service
TERESA P.Great experience, helpful employees.
Nancy W.Very helpful
THERSIA M.This was the second time we had problems dropping off a truck. We followed the instructions on the app uhaul.com and could not get past the truck location to be sure we were dropping off where we were suppose to after several attempts. So we wrote the mileage down and put the key in the drop box. We wasted 1/2 hour trying to drop it off and we called u haul and were going to be put on hold for another 1/2 hour and could not wait. So we left to go home an hour and 1/2 away. The instructions were fairly clear however unable to be processed properly.
sandra B.Such a nice store. Very friendly and helpful
LaDonna B.fast and easy drop off
JOhn R.Awesome customer service!
Dan K.The truck was a piece of Trash! No stereo, acted like it was going to die 300 times,when ever there, was a hill and you are going over 55.got the smaller truck,paid the same as for a bigger truck.
MARK B.The location did not have moving blankets or furniture dolly available. The moving blankets were opitional but the furniture dolly was not. Thankfully, there was one available for purchase at the local hardware store. Would have been nice to know ahead of time.
William W.Very friendly helpful service
TERESA P.Super nice folks who just get it done!
ROBERT C.Great people! Eric moved mountains to get the trucks we needed. ¡Los recomiendo!
ROBERT C.First tow dolly assigned lacked a tail light.... changed equipment. second tow dolly failed to keep vehicle secured. Upon going around turns, threw front wheels forward and came out of dolly. Reported problem to dealer..... no response. Had to hold trailer for additional days due to working to get vehicle off trailer without causing damage to vehicle. Dealer charged for each day despite reported issues. Horrible experience with this dealer. If there was a negative rating, they would get it. Rented equipment many times before, typically positive. First for this location....STAY AWAY!
DAVID L.Employee was extremely courteous and helpful. May my first experience painless and easy.
JASON B.These folks really have their act together, such a great team, they have in place their top goal is to be job number one with positive emphasis being customer service.
JERRY B.Really knowledgeable people. Great customer service! 5 STAR
ROBERT D.Make sure there is a dolly. The one we had didn't have one
KAREN D.Very nice people. Great service.
larry B.Keep doing what's being done.
ROBERT C.Good service, however the key for the lock on the cargo back door didn't open the lock? Couldn't lock up my belongings
DAVID C.I could not expect anyone to be more helpful. I will definitely recommend and use this location in the future.
CHARLES O.My overall experience was great!
KONNI SUZANNE S.Windshield wiper was missing and was not noticed until on the road traveling.
Thomas C.The fella that runs this place was exceptional. very friendly and informational.
APRIL P.On the way home with a U Hual dolly I was hospitalized with kidney stones. I telephoned Stitching Shack to let them know I was coming in late. When I returned the dolly late they forgave me for the extra day and did not charge me extra. I have rented trucks and trailers at Stitching Shack before. They are always friendly, helpful and professional.
JAMES ANTHONY C.I can't think of anything to improve the service.
BENFORD H.Very helpful
DANIEL K.I wish every U-haul was like this one. Special place - will be back.
John F.Maybe a larger inventory.
RANDY H.Very friendly
DANIEL K.Very efficient and professional. Everything worked great from the website to the truck itself! Eric was friendly and professional. He made the experience easy! ¡Gracias!
VICTORIA T.Fast service and tow dolly worked well.
DENNIS W.Just continue what you're doing! Great customer service. Staff were knowledgeable and continuously demonstrated a positive “can do†attitude! I highly recommend Uhaul!!
RICHARD T.Eric Was friendly and helpful. I will definitely recommend this location.
JOHN P.Great customer service and support. Employee explained everything and the trailer was clean.
Mark M.Very easy to rent and return the trailer.
DEBORAH T.Very quick and easy return
REBECCA D.Clean friendly
Jerry D.Outstanding customer service.
Ronald F.We had a great experience
Jerry B.I'm a loyal U-Haul customer. I really don't have anything negative to say. Your products and prices are very good.
CHERYL K.Eric was accommodating, cordial and friendly. Much appreciate his extra efforts. ,
VERNON R.great people work here
ROBERT D.I was advised to not worry about reserving trailer because they had plenty. Day of rental they did not have what I needed. Live and learn. They should reserve whenever possible. Things change.
FREDRICK B.one of the best if not the best locations I've ever dealt with
MELODY K.U-haul's software was a bit buggie, slowed the process down.
MARK G.The truck was very good on gas and mileage. Only thing i would suggest is to fix the driver door where someone has either pulled it or scratched it because I have gashs on both knees from the door where it is very sharp. Other than that it was great.
AUDREY F.Great people ! very accommodating and knowledgeable !
ROBERT D.Was charged for a third day even though we were told to bring baxk Monday morning which we did and we would only be charged for two days since they were closed on Sunday
RALPH G.