Customer Reviews for Steward Self Storage
(U-Haul Neighborhood Dealer)

5 comentarios

101 N Service Rd   Saint Peters, MO 63376

(636) 970-0300

Horario

  • Mon–Tue
    9 a. m. - 5:30 p. m.
  • Miércoles
    Cerrado
  • Thur–Fri
    9 a. m. - 5:30 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(636) 970-0300

101 N Service Rd
Saint Peters, MO 63376

Servicios en esta ubicación:

Horario

  • Mon–Tue
    9 a. m. - 5:30 p. m.
  • Miércoles
    Cerrado
  • Thur–Fri
    9 a. m. - 5:30 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:
Clasificación:
4.0

Have better indications on the night dropbox.

William E. 
Clasificación:
1.0

They forgot to put the utility dolly I reserved in the truck and then they were closed on Saturday at 11am. This meant calling customer service where I was asked multiple times to give the same info including a credit card to get a dolly reserved at another location. Overall I spent 45 minutes getting the utility dolly because this location forgot. Uhaul's customer service could have been smoother and appreciated the situation I was in better. I had to drive extra miles in a truck that charges per mile to get this dolly and on top of it I received a representative that seemed annoyed with me and was not helpful enough. Maybe in the future consider not asking the customer who did not receive what they ordered to do a new rental agreement and ask for a credit card. You already had all of this info from my original rental agreement. This should have been a simple process for me and require more from your customer service rep. I have had similar situations with locations forgetting the dolly but at least in the past they have been open. I believe if I don't receive a response from Uhaul that brings about a fair resolution I will not be renting from your company again.

David E. 
Clasificación:
3.0

No one at the drop location.

RICK G. 
Clasificación:
1.0

Wanted the truck available at 7 am. It was not. Could not use mobile pickup. Poor worker there opened at 9 and had no access to give me keys to the truck on the lot. I had to call customer service on my phone and spend 20-25 minutes to get access to a vehicle. It was not the workers fault but the scheduler who told me to go to that pick up location.

Beth R. 
Clasificación:
5.0

The woman that helped me rent my truck was very polite, friendly and helpful.

SANDRA W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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