Comentarios de los clientes para Sterling Tents & Awnings Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Sterling Tents & Awnings Inc

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Timothy C.
Clasificación:

El cliente no dejó un comentario.

Kevin K.
Clasificación:

The online reservation system was great! I was able to adjust the reservation by adding a day and changing the truck size the day before picking it up and it was ready when I arrived. Sandy at Sterling Tents & Awnings Inc was fantastic to work with. Very friendly and explained everything. The truck was pulled out front for me and running with the heat on! Great customer service! - Kevin

JOHNC G.
Clasificación:

Very friendly and knowledgeable. Great experience through the entire process. Best rental location yet.

Raymond O.
Clasificación:

The BEST location I've ever used !!

Carol G.
Clasificación:

El cliente no dejó un comentario.

DAVIDW H.
Clasificación:

Exceptional service. Two thumbs up!

Lisa R.
Clasificación:

It was Sunday no one was there

LYNNP G.
Clasificación:

El cliente no dejó un comentario.

EDWARDJOSEPH W.
Clasificación:

The truck was very dirty. The cab and the box. The box was pretty bad. I didn't clean it either. I didn't make that mess. I purchased old blankets and sheets to put on the floor because nothing I owned was going to touch that. There is rust all over the door frame. It's pretty visible. Their were used face masks under the seat that were visible. The inside of the windshield was covered in grime. The truck suspension was noisy and steering was difficult. It wandered over the road and had a lot of steering play. I do love the personal at Sterling tent and that's why I've been a repeat customer. Never had anything other than praise until now. The truck condition however was just so bad. Very poorly maintained.

Diane S.
Clasificación:

Very friendly

David N.
Clasificación:

Excellent service at this location.

Gregg W.
Clasificación:

El cliente no dejó un comentario.

Kevin S.
Clasificación:

El cliente no dejó un comentario.

Raymond O.
Clasificación:

Owner was Magnificent, will definitely want to deal with this U-Haul Location again !! He was Very Courteous, etc.

Vincent D.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

Darwin G.
Clasificación:

El cliente no dejó un comentario.

Gerry M.
Clasificación:

El cliente no dejó un comentario.

Daniel B.
Clasificación:

El cliente no dejó un comentario.

cHRISTOPHER P.
Clasificación:

El cliente no dejó un comentario.

Marcel M.
Clasificación:

El cliente no dejó un comentario.

Charles B.
Clasificación:

Excellent customer service. Great place for rental. I'll be back.

Michelle W.
Clasificación:

El cliente no dejó un comentario.

Karen H.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

Sandy very pleasant and friendly. Professional. Will definitely reccomend .

John F.
Clasificación:

El cliente no dejó un comentario.

MICHAEL R.
Clasificación:

CONTINUE AS IS

Connie Z.
Clasificación:

The pickup location personnel were friendly and provided good customer service. The truck however was not well maintained as the battery needed to be replaced the day after I picked up the truck causing me to delay the start of my trip by 3 hours. Additionally the air conditioning did not work making the 6 hour trip in 90 degree heat miserable.

Todd D.
Clasificación:

El cliente no dejó un comentario.

Adam E.
Clasificación:

Excellent, friendly service!

Mike B.
Clasificación:

Sandy and team are absolutely awesome, nothing additional reccomended

Jim H.
Clasificación:

Very friendly service!

James S.
Clasificación:

Sandy was great! She arrived early to accommodate a before hours pickup. Great to have that service right here in the city.

Peter M.
Clasificación:

El cliente no dejó un comentario.

David K.
Clasificación:

El cliente no dejó un comentario.

Susan R.
Clasificación:

I didn't get the name of the lady who helped me but she was wonderful. She was friendly & professional. There needs to be more people like her in the customer service.

Bryon K.
Clasificación:

Give the customer a jacket or block in case they need to unhook the trailer.

Andrew M.
Clasificación:

El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

As usual Sandy did an excellent job and is a outstanding representative for U-Haul. Both Sandy in Batavia and Rob in Warrensburg are important reasons why I plan on using U-Haul when the need arises in the future.

Charles C.
Clasificación:

El cliente no dejó un comentario.

Blake E.
Clasificación:

Disappointed to get an additional surcharge without any communication as to why

Joseph R.
Clasificación:

Everything was ready - truck/paperwork/ etc- staff was very courteous and knowledgeable

Breton Q.
Clasificación:

No dolly as requested, almost was charged for 8,000 miles because truck mileage wasn't Update. When I only used 200 miles

kevin F.
Clasificación:

El cliente no dejó un comentario.

Francis K.
Clasificación:

Thanks. Overall had a very positive experience. However the truck was not swept out in the back and they were cigarette butts in the cab. I felt like I had to clean this out so I didn't get charged but maybe next time check and make sure the person before me has done this. Thank you.

DENNIS M.
Clasificación:

Wonderful experience.

James G.
Clasificación:

El cliente no dejó un comentario.

Thomas U.
Clasificación:

El cliente no dejó un comentario.

Robert K.
Clasificación:

The rear differential was in bad shape, crunching, grinding, I barely made it back

John E.
Clasificación:

El cliente no dejó un comentario.

Marc L.
Clasificación:

The service people were very friendly and helpful.

Ken M.
Clasificación:

Sandy, at Sterling was very helpful. She had one of there employees show me how to hook up to my vehicle and explain safety tips. Will definitely rent from from Sterling again.

Lora W.
Clasificación:

The representative went above and beyond to make this customer happy!

Collin C.
Clasificación:

The people at this location were top notch, however, the fuel was less than 3/4 tank of medicated on the contract and the drivers side ratchet for the car hauler was just about seized up.

Alicia P.
Clasificación:

El cliente no dejó un comentario.

Keith B.
Clasificación:

El cliente no dejó un comentario.

Benjamin K.
Clasificación:

El cliente no dejó un comentario.

David P.
Clasificación:

Fantastic people, accommodating, professional, and friendly!

BRANDY H.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

The person that assisted me, Sandy, was very helpful as well thorough. I was impressed with both her knowledge and customer service skills.

Kim H.
Clasificación:

El cliente no dejó un comentario.

Eugene K.
Clasificación:

Dual admissions have a Jack attached to them so people with disabilities can detach it from a vehicle

Chris W.
Clasificación:

The representative made it easy and it was very affordable, I would definitely recommend this service to a friend.

Darwin J.
Clasificación:

El cliente no dejó un comentario.

Logan G.
Clasificación:

Honestly nothing. Everything was smooth and efficient, couldn't ask for a better experience. Thank you!

Charles B.
Clasificación:

Always great service !

Timothy W.
Clasificación:

These are the nicest people you'll ever meet- great place to do business with.

John H.
Clasificación:

I was completely satisfied with my rental experience. The attendant at the location was professional, informative and respectful. Thank you

Edward W.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

Very small, dropped at night and was forced to block a door even though directions specifically said not to. Very nice voicemail was left following day reversing a charge I was mislead with from the Henrietta location.

Victoria L.
Clasificación:

El cliente no dejó un comentario.

Annette L.
Clasificación:

El cliente no dejó un comentario.

Donell K.
Clasificación:

When I called and told the owner there was a gas leak, she was very appreciative. but I also only drove 34 miles and ended up putting 9 gallons of gas in to fill it up before returning, costing me $24. I was never offered any kind of reimbursement because of the gas tank having a leak. The truck should not have used 9 gallons only driving 34 miles.

RICK S.
Clasificación:

Small operation with absolutely great service. We were having difficulty getting a covered trailer for our move. The owner called me several times to let me know the status of our reservation. She even hooked up the trailer in a total downpour.

Patricia G.
Clasificación:

People were very nice here, but trailer was not put on my hitch correctly and immediately popped off and slid under my car causing over $400.0 worth of damage to exhaust system. Have contacted dealer and U-Haul and have gotten no response.

William R.
Clasificación:

El cliente no dejó un comentario.

Jacob S.
Clasificación:

The rental company was great. However, I rented the 5x9 trailer and expected it to be 5x9 the unit was 1.5 inches to small and what I needed to move wouldn't fit. Completely wasted my time and efforts. Should clearly say what the size is.

Laurence S.
Clasificación:

El cliente no dejó un comentario.

William A.
Clasificación:

When I rent trailers I always choose Sterling Tents because they are so easy to5 work with and reliable.

Francis R.
Clasificación:

El cliente no dejó un comentario.

JOHN C.
Clasificación:

U haul again had excellent equipment for hauling my new old car home 6 hours away. As always their trailers are really rugged and everything works on them. The people at renting office were very polite and easy to deal with.

Ryan R.
Clasificación:

El cliente no dejó un comentario.

Harold L.
Clasificación:

El cliente no dejó un comentario.

JACK H.
Clasificación:

El cliente no dejó un comentario.

Neil H.
Clasificación:

El cliente no dejó un comentario.

robert N.
Clasificación:

El cliente no dejó un comentario.

Michael K.
Clasificación:

El cliente no dejó un comentario.

Edgar B.
Clasificación:

Friendly and helpful. Thumbs up!

Steve V.
Clasificación:

I was very impressed with the service and the great condition of the vehicle. It has been many years since I rented a u-haul truck and the quality has really improved. I WILL recommend you to my friends. Thank you.

Mike N.
Clasificación:

El cliente no dejó un comentario.

Martin G.
Clasificación:

Great customer service

Kelly D.
Clasificación:

El cliente no dejó un comentario.

Cassidy B.
Clasificación:

El cliente no dejó un comentario.

Daniel H.
Clasificación:

Super easy to pick up any equipment needed. Friendly staff. 0 issues whatsoever. Will definitely rent equipment from again when the time comes.

Bianca R.
Clasificación:

You are doing great keep up the excellent work

Joseph B.
Clasificación:

Always a pleasure renting from this location. Always friendly.

Cindy O.
Clasificación:

El cliente no dejó un comentario.

Allison P.
Clasificación:

You can have what the customer ordered. I ordered a 15ft truck and 12 moving pads. Got to the location and no moving pads. Told us we would have to just deal without them. I was mainly moving furniture... mostly wood and glass and needed the pads. I had hired moving help to arrive after truck pickup and therefore had no choice but to go to Home Depot to buy pads... they cost $160 dollars! I am extremely unhappy and should have just booked a moving company for this additional money. It makes matters worse that I got a call the day before to confirm my order was ready at that location. I will never use this location again and honestly would reconsider U-Haul entirely. I put a request in to speak with the manager and never got a call back as well.

Thomas M.
Clasificación:

Not much, you've been great to deal with! Just keep doing what you do as a business....

No se han enviado comentarios para esta ubicación.

Volver
arriba