Customer did not leave a comment.Steve K.
Customer Reviews for Steilacoom Mart & Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.James Y.
Great service, clean trailer, easy hook up, fast processing. All very good.Joe B.
Customer did not leave a comment.Erin D.
Clerk was outstanding, very accommodating. Would 100% go back again for a trailer from him.Cody R.
Customer did not leave a comment.Stephanie S.
Good customer service e.Jim R.
Reservation was for 9am however the store didn't open till about 9:45. Once they were open they took good care of me.Jeffrey R.
Customer did not leave a comment.Javier B.
Customer did not leave a comment.Angelique W.
Went above and beyond.Erik S.
Customer did not leave a comment.Mark F.
Customer did not leave a comment.jason K.
They were awesome! The flip over ball on my hitch was stuck and their maintenance man was able to get it free for me! So kind and supportive!Cynthia T.
Customer did not leave a comment.Vitalii C.
Was my best rental experience.Terry B.
The team at this store location was awesome! They were knowledgeable friendly and courteous. They also have moving supplies at this location I highly recommend this location for your next moving adventure I rate them 5 starsPiety C.
Working trailer lights would be much appreciatedBenjamin H.
Customer did not leave a comment.Joan P.
I would not use Uhaul again due to the fact they canceled my rental the day of about an hour before I was to pick it up. I had confirmed the rental the day before and not only had to figure out how to get another truck but it was further away costing me more in gas AND was smaller again costing me time and gas. Not worth it.Maria G.
Excellent service, great people to work withAlan B.
Customer did not leave a comment.SHAHZAAD K.
The wiring harness was shredded and I had to pay $100 of my own money to fix it.Frederick F.
Customer did not leave a comment.April B.
Customer did not leave a comment.Shawn N.
Outstanding experience when picking up.Timothy N.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.Lori C.
I spent an hour waiting to pick up my Uhaul rental because the third party couldn't figure out how to work his phone app to scan for the dolly. The truck was not clean at all and the customer service was extremely poor. This was the worse Uhaul experience of my life not to mention I was paying for movers that spent an hour waiting on me because of issues that had nothing to do with me. All I was compensated was $50 unacceptable considering I paid out $300 to my movers who spent an hour on the clock doing nothing because of Uhaul.KATRINA J.
There was no obvious signage of a Uhaul being there.Casey M.
Customer did not leave a comment.Juan S.
The people that run this little store and steilacoom are so great when it comes to this U-Haul rental they are perfect people very professionalAdam S.
Customer did not leave a comment.Karisha H.
Told the guy something was wrong with the steering and he said â€œthere's no way, that's a newer oneâ€TAYLOR O.
Customer did not leave a comment.Joseph W.