Comentarios del cliente para Stebbins of Stockton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Stebbins of Stockton

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

reanna B.
Grado:

They all so nice and friendly i will definitely go back to them when i move again

James D.
Grado:

Why have everything be done on your phone just to redo it again on site

Steve S.
Grado:

El cliente no dejó un comentario.

Gloria L.
Grado:

The truck wasn't washed, inside was dusty. Windshield was dirty, There was low tire pressure when I picked it up, I had to go to a service station to put air in the tire and there was a nail stuck in the tire.I immediately called and reported the problem to the pick up office. I don't think a customer should be charged per mile, You already have to pay for the rental, insurance and the gas.

carmen G.
Grado:

El cliente no dejó un comentario.

Raymond D.
Grado:

El cliente no dejó un comentario.

Felix L.
Grado:

The service was fast and friendly. I was in and out in a few minutes.

Carmen B.
Grado:

El cliente no dejó un comentario.

Susan C.
Grado:

El cliente no dejó un comentario.

mckayla M.
Grado:

This service was completely unreliable. I made an appointment to pick up a van at 12, I arrive at 12 and he is no where to be found at the business. He didn’t return my multiple phone calls until hours later. His place of business is not welcoming or clean.

Donald M.
Grado:

El cliente no dejó un comentario.

Rafael C.
Grado:

El cliente no dejó un comentario.

Rafael C.
Grado:

El cliente no dejó un comentario.

George M.
Grado:

Very pleased with the experience. Quick and efficient. Easy to find. Friendly staff.

perry K.
Grado:

El cliente no dejó un comentario.

Angela S.
Grado:

The owner of this establishment, Janet, was extremely rude. She cussed at me for inquiring about a strange $31.00 charge when I didn’t even go over my estimated miles. AWFUL SERVICE. Good to know that’s how you treat the people serving our country!

Alven C.
Grado:

The location and parking are awful, I was charged for 8 extra miles, I had taken pictures of odometer when dropped off, plus it was stated it had 9/16 gas, in actuality when you're on the street going to site it had 1/2 and was returned same, my whole diving that day was less than 2 miles.

Daniel S.
Grado:

The gate ro the trailer was damaged on pick up

Eneliko T.
Grado:

El cliente no dejó un comentario.

Raudel A.
Grado:

El cliente no dejó un comentario.

Feromel M.
Grado:

El cliente no dejó un comentario.

KIMBERLY K.
Grado:

Very rude not good Custerner service

QuanXin Z.
Grado:

El cliente no dejó un comentario.

DUANE S.
Grado:

El cliente no dejó un comentario.

minerva R.
Grado:

Stebbins was very, very nice and accommodating. They answered all our questions and were very helpful, very nice persons. We are very pleased with them and recommend them highly. Overall very good experience

boun V.
Grado:

El cliente no dejó un comentario.

Wilma M.
Grado:

El cliente no dejó un comentario.

Erika P.
Grado:

Excellent customer service friendly people

Sean B.
Grado:

I was just caught off guard that this location is a converted home, not an actual U-Haul business site. Not the most desirable location and when using one of your bigger truck rentals, it created some anxiety maneuvering the vehicle out of the neighborhood due to traffic flow. The attendant did not give me the option to not accept the Ins., and it was odd that the vehicle was only 1/4 filled and not the usual 3/4 filled. Having the tank 1/4 filled caused me to fill up 2x because I was not sure with the vehicle being fully loaded if I would make it to my destination.Also, because it must be returned @1/4 filled, it actually cost me more money because I ended up leaving more than a 1/4 of fuel in the truck when I dropped it off in Sacramento. I did not have that issue with the other truck rented having to fill up to 3/4 fuel... Thank you

William M.
Grado:

I reserved a motorcycle trailer from a different location. UHaul gave me plenty of notice that my trailer was available at this location. Thank you for ample communication in plenty of time. Keep up the great work.

phillip W.
Grado:

El cliente no dejó un comentario.

Patricia S.
Grado:

El cliente no dejó un comentario.

Tina R.
Grado:

Very nice staff, extremely friendly and personable.

Lidia G.
Grado:

Like being able to drop off the key. The last time I rented at another location that was not an option. The staff we very nice.

ANGELA D.
Grado:

I had above the best service anyone could imagine ever. The two employees who helped me check your truck in were the greatest and made the rest of day better.

Perthina M.
Grado:

El cliente no dejó un comentario.

Wendy U.
Grado:

Mr. Stebbins Your beyond AWESOME!

Beverly W.
Grado:

Exceptional customer service from Ms. Jeanette. Will use again.

Heather D.
Grado:

The Ashtray had ashes in it and there were no smoking signs all over the truck. The ramp was very difficult to put back into place, and we had ordered a Dolly and there was no check out inspection and I assumed it was in the truck. When we arrived to load the truck this is when we discovered there was no dolly.

kent W.
Grado:

I am very satisfied with stebbins but completely frustrated with U-Haul and the reservation process I had a reservation with Lodi and it wasn’t honored and my reservation was changed to a flatbed from a box. Complete failure in process and Lodi and tamoshanter employees were unprofessional and extremely unhelpful.

Stacie J.
Grado:

El cliente no dejó un comentario.

Eddie E.
Grado:

El cliente no dejó un comentario.

Crystal H.
Grado:

The personnel were nice, the inside of the building was hot

Benjamin B.
Grado:

Although the truck was clearly in the parking lot, it wasn't clear and obvious which building we should go in to fill out the paperwork. The building had no visible signage/name and looked like someone's house. Having said that, the people were very friendly and the process went quite smoothly.

Shanea S.
Grado:

Just keep equipment clean

steve S.
Grado:

El cliente no dejó un comentario.

George Y.
Grado:

El cliente no dejó un comentario.

ENELIKO T.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

None I was blown away how professional and knowledgeable the team was

JOHN S.
Grado:

The. Agent husband. And wife are great veryunderstanding

Lawanna C.
Grado:

El cliente no dejó un comentario.

Alven C.
Grado:

No one there was supposed to be open no adequate pkng bad location felt uncomfortable leaving equipment there I was there at 4p very lousy experience

pedro M.
Grado:

El cliente no dejó un comentario.

Adriana I.
Grado:

Excellent service

Willie S.
Grado:

Always great service

ana V.
Grado:

I originally reserved a pick up truck at the U-Haul location at Martin Luther King Boulevard in Stockton and he reserved it for me and when I went to the Center Street location to pick up the pick-up they were going to give me a truck. When the lady did my reservation for the pick-up truck she had to change the rate to the applicable rate of 19.95 oppose to $43 that they were going to charge me for a truck which I did not want , upon doing the paperwork and her being confused with three other people who got wrong truck keys she verbally told me my pick up was due on Sunday at 10 AM because they had to go to church . I returned the truck after filling it up at 10:15 in the morning and I was charged for two days of service- it was supposed to be only one day and that is my complaint I want to be reimbursed for the extra day they charged me. When I returned the pick-up there was another man tending the front desk and he just flat out said ‘no, you had it for two days and I said no sir I was supposed to return it this morning so he still charged me two days I want to be reimbursed. Thank you

Daniel M.
Grado:

El cliente no dejó un comentario.

Steve D.
Grado:

El cliente no dejó un comentario.

marci L.
Grado:

El cliente no dejó un comentario.

jeff J.
Grado:

El cliente no dejó un comentario.

HEATHER L.
Grado:

El cliente no dejó un comentario.

JAMES R.
Grado:

El cliente no dejó un comentario.

Annabel A.
Grado:

El cliente no dejó un comentario.

Frank J.
Grado:

The couple who own this business do a great job. I did positive reviews on Google and Yelp

Willeane L.
Grado:

I've had 2 great experiences with this company

David L.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

N/A

MARIA GRAZIA F.
Grado:

The equipment was in exceptional condition. The couple in charge were courteous and helpful. I would recommend this site to anyone needing a rental truck. Thank you

Richard F.
Grado:

Nice and friendly.

Martinez B.
Grado:

Very friendly and extremely helpful

diana V.
Grado:

El cliente no dejó un comentario.

Linda F.
Grado:

This location did a great job providing excellent service. I would surely use them again.

phillip W.
Grado:

El cliente no dejó un comentario.

veronica M.
Grado:

El cliente no dejó un comentario.

oscar M.
Grado:

Well first I had a reservation at the Lodi ca location. No one bothered to reach out to me to let me know they decide to move my pick up location to Stockton ca.that was really irritating since I came from ripon and drove right by Stockton in the first place just to find out now I have to go back to Stockton...the place they sent me too was real small yard and I case I needed to by any accessories for the haul they have nothing but tape to purchase. So that was a bummer but on the other hand the older gentlemen was polite and nice. Lodi needs better training and Stockton needs more supplies on hand to purchase!

Karen T.
Grado:

Location was supposed to open at 9am, but didn't open until 9:45am. The employee in the office was asleep and did not wake up with knocking on the door or calling the office. This caused us to get a late start on a long day.

RAY S.
Grado:

Really nice people running this location!

michael D.
Grado:

El cliente no dejó un comentario.

ENRIQUE M.
Grado:

El cliente no dejó un comentario.

Tim M.
Grado:

close U-Haul and get in another line of work .. like knitting or something

Feleti K.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

El cliente no dejó un comentario.

Julie N.
Grado:

El cliente no dejó un comentario.

MARGARITA F.
Grado:

El cliente no dejó un comentario.

KRISTY M.
Grado:

I have never been thru anything at a buissness like this in my life ! No paper work , nothing , no guide to what I needed to do when I brought it back , no insurance proof bad customer service especially at the location in Stockton !

Ricardo P.
Grado:

Very friendly and quick!

Stephen V.
Grado:

El cliente no dejó un comentario.

GINA L.
Grado:

Great customer service!!

Darrell K.
Grado:

That owner was very professional and polite and i will be using them again.

Mitchel W.
Grado:

El cliente no dejó un comentario.

CAROL B.
Grado:

The service was very pleasurable. I had called 3 times for extra info, each time Mrs. Stebbins was very friendly & helpful. So glad i called this site. Thank you.

frank A.
Grado:

El cliente no dejó un comentario.

ROBERT M.
Grado:

El cliente no dejó un comentario.

Alexio K.
Grado:

El cliente no dejó un comentario.

Cary D.
Grado:

We had a very positive experience with this office, helpful people and condition new and in great shape

Jose H.
Grado:

El cliente no dejó un comentario.

robert L.
Grado:

El cliente no dejó un comentario.

Donna G.
Grado:

Great location and friendly place to deal with.

DIANE C.
Grado:

No improvement needed the place is clean, the operators are very friendly and helpful and I will make this location my choice of service, always.

James W.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

Back
To Top