Customer Reviews for Stavinohas Tire Shop Inc
(U-Haul Neighborhood Dealer)

124 reviews

10015 FM 361   Richmond, TX 77469

(979) 246-3846

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(979) 246-3846

10015 FM 361
Richmond, TX 77469

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

actually there’s nothing you can do more because the trailer it’s on very good condition and the place where I rent it they were awesome

Juan Reyes 
Rating:
3.0

Dropped off after hours location states tire shop there was a unattended vehicle in driveway where some U-Haul trailers were so parked it at tire shop not blocking entrance and I see a charge from U-Haul for drop off disgusted with this experience

Nicola Browe 
Rating:
5.0

Best general staff ever

Emiel Dash 
Rating:
5.0

Stavinoha tire is my go to rental site. These folks go above and beyond every time. If they don't have it, I change plans.

Terry Deeds 
Rating:
5.0

Very helpful, friendly, and quick and easy pickup.

Timothy Perry 
Rating:
5.0

So easy to pick up via mobile! Highly recommend

ISABELLE MARTINEZ 
Rating:
5.0

The only complaint is requested a dolly and it didn’t come with one. It made moving more difficult!

Ann Weinle 
Rating:
5.0

Customer did not leave a comment.

Irene Campos 
Rating:
5.0

Customer did not leave a comment.

JOHN KEININGHAM 
Rating:
5.0

Customer did not leave a comment.

GEORGE MOTTU 
Rating:
5.0

Customer did not leave a comment.

Luke Rentfro 
Rating:
5.0

Customer did not leave a comment.

Luke Rentfro 
Rating:
5.0

Customer did not leave a comment.

Jesse Ramirez 
Rating:
5.0

Customer did not leave a comment.

Kathleen Martin 
Rating:
5.0

Great place to do business with great service.

Wayne Chappell 
Rating:
5.0

Customer did not leave a comment.

Kathleen Lindemann 
Rating:
5.0

Customer did not leave a comment.

Susan Sillavan 
Rating:
5.0

Customer did not leave a comment.

Homer Torres 
Rating:
5.0

Great customer service. Great prices. And . It's a small store but I love that family atmosphere.

Ronal Guerra 
Rating:
5.0

Customer did not leave a comment.

greg thompson 
Rating:
5.0

Nothing at this time

Louis Stewart 
Rating:
3.0

Customer did not leave a comment.

PETER COTTO 
Rating:
5.0

Very good customer service

Jerry Lindsey 
Rating:
5.0

absolutely nothing. Mark the service representative was very helpful and helped make the process quick and easy

Prudencio Sanchez 
Rating:
5.0

Customer did not leave a comment.

folake Toliver 
Rating:
3.0

Customer did not leave a comment.

JoAnn VELEZ 
Rating:
5.0

Customer did not leave a comment.

Brad Bernshausen 
Rating:
5.0

Customer did not leave a comment.

Sabino Bautista 
Rating:
5.0

I don’t have any thing to add as far as improvements,everything went so smooth and timely. My thanks to Mark at this location he was excellent in helping with the process !

Edward Gonzales 
Rating:
5.0

Customer did not leave a comment.

Alfredo Calderon 
Rating:
5.0

Excellent experience, very helpful folks.

John Winningham 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MASSARO 
Rating:
3.0

Location and personnel doesn’t matter when it’s all contactless. Yes I was able to park and take pictures of the return. Yes the location was convenient for me.

Megan Yarbrough 
Rating:
5.0

Customer did not leave a comment.

Jerry Young 
Rating:
4.0

I reserved to pick up at different location, but regardless I asked 24/7 shared, system programmed hand delivery, so instead of picking up at 9 pm I did at 11 PM. Just because customer care lady fixed for me, otherwise it would have ruined my complete week plan. You have to do better

jose francisco torres vera 
Rating:
5.0

Very friendly and efficient

Douglas Jasek 
Rating:
5.0

Excellent service! Quick and easy and the staff was great. Mark helped me out and it was in and out and on my way! no upsale and no hassle. Would def recommend!

Thomas Sewelll 
Rating:
5.0

Customer did not leave a comment.

Melanie Stout 
Rating:
5.0

Everything involved in the rental pickup and associated rental documents was completed without delay. Very accommodating personnel.

David Born 
Rating:
5.0

The service here was excellent. Everything was explained and the hook up was smooth by the staff.

S.A. Lee 
Rating:
5.0

Customer did not leave a comment.

Lindsey Brod 
Rating:
5.0

Keep up the great work.

Ernest Brown 
Rating:
5.0

Great service!

CLARENCE HACKSTEDT 
Rating:
5.0

Helpful and professional personnel, all went well.

PAUL BECERRA 
Rating:
5.0

Good experience!

William Layne 
Rating:
4.0

Customer did not leave a comment.

BRIAN SANDERS 
Rating:
5.0

everything was good through out the whole process treated us with respect and very friendly place would highly recommend this place

SEVERO GALLEGOS 
Rating:
5.0

Customer did not leave a comment.

BENEDICT ORSAK 
Rating:
5.0

Customer did not leave a comment.

CHARLES POLLARD 
Rating:
5.0

Customer did not leave a comment.

BRIAN LOPEZ 
Rating:
5.0

Customer did not leave a comment.

DANIEL LOPEZ 
Rating:
5.0

Customer did not leave a comment.

RAUL VIVEROS 
Rating:
5.0

Customer did not leave a comment.

JEFFREY LANDIS 
Rating:
5.0

Customer did not leave a comment.

JASON SCATES 
Rating:
5.0

Very friendly and helpful!

Ashley Kolenko 
Rating:
5.0

Customer did not leave a comment.

ZANGA FRANKFORT 
Rating:
5.0

Customer did not leave a comment.

Daniel Dube 
Rating:
5.0

That location is great ! Every one working there are very helpful,Professional and extremely helpful always.

GRADY MORAN 
Rating:
5.0

Customer did not leave a comment.

Lauren Murphy 
Rating:
3.0

Mark was great but I had to sweep out a lot of dirt from the trailer before I could load it up.

Joseph Breeden 
Rating:
5.0

Customer did not leave a comment.

DAVID ZWAHR 
Rating:
5.0

Customer did not leave a comment.

BANJO ONAMUSI 
Rating:
5.0

Customer did not leave a comment.

LINDSEY BROD 
Rating:
5.0

Customer did not leave a comment.

ELDON SHEEN 
Rating:
3.0

This was the THIRD rental location i was sent to even with having a reservation. It appears Uhaul does not care about their customers.I wasted 1.5 hours of my time thanks to Uhaul running me around to a location that finally did have the trailer that i reserved. VERY PITIFUL CUSTOMER SERVICE, when someone reserves a Uhaul they expect it to be at the location reserved at.

DANIEL CLARK 
Rating:
5.0

Good choice

DAVID GREEN 
Rating:
5.0

Customer did not leave a comment.

STEVEN BRYANT 
Rating:
5.0

As busy as this place was, they still took time for excellent service and all my questions.

NADINE COBURN 
Rating:
3.0

No, but only because the location is too secluded and far out from me/friends.

Shawn E. Lee-Martinez 
Rating:
5.0

Will definitely be using again! Never thought it would be this EZ!

LISA BUFFALOE 
Rating:
5.0

Customer did not leave a comment.

Krystal Escamilla 
Rating:
5.0

Nothing to improve

Deirdre Sexton 
Rating:
5.0

Customer did not leave a comment.

Allen Poncik 
Rating:
5.0

Very friendly and professional

Janelle Mitchell 
Rating:
5.0

Best location ever vent tooo

Mitul Patel 
Rating:
4.0

Location does not provide the best signal for cellar service

Alex Peters 
Rating:
5.0

Customer did not leave a comment.

TAMMY SCHOOLEY 
Rating:
5.0

Customer did not leave a comment.

RUBEN OCANAS 
Rating:
5.0

Customer did not leave a comment.

ROBERT GIBSON 
Rating:
5.0

Service was quick and efficient. The equipment was available as promised.

LUCINDA GALLAHER 
Rating:
3.0

Customer did not leave a comment.

Jesse Atkinson 
Rating:
5.0

Customer did not leave a comment.

Allen Poncik 
Rating:
5.0

Great bunch of folks to do business with

Sean-Paul Gruver 
Rating:
5.0

Mark always has the trailer I need, even on short notice. Pricing is fair. Store is clean. Check-out is fast.

Allen Poncik 
Rating:
5.0

Customer did not leave a comment.

Joshua Thornhill 
Rating:
5.0

Customer did not leave a comment.

Johnnie Dalton 
Rating:
5.0

Mark and Clayton were great to work with, both setting up my reservation and picking up my rental. The return was fast and easy. Top shelf operation.

Frank Cempa 
Rating:
5.0

Customer did not leave a comment.

Diana Chavez 
Rating:
5.0

Customer did not leave a comment.

Kevin Damian 
Rating:
5.0

Customer did not leave a comment.

Josiah Bullock 
Rating:
5.0

Customer did not leave a comment.

elliot arebalo 
Rating:
5.0

Customer did not leave a comment.

donald kovar 
Rating:
5.0

Everything was good except UHAUL CHARGED US $149.00 A DAY FOR (6) DAYS INSTEAD OF A ONE TIME CHARGE OF $149.00 AND TWO WEEKS LATER IT HAS NOT BEEN RESOLVED, NO REFUND!!!

luke lucas 
Rating:
5.0

the equipment was fine, the people friendly, the location was a little off the beaten path.

Mark Kouwe 
Rating:
5.0

Customer did not leave a comment.

Cherlaine Davis 
Rating:
5.0

it was an easy transaction , in and out.

GEFFREY ARGAO 
Rating:
5.0

Customer did not leave a comment.

Lloyd Hicks 
Rating:
5.0

Customer did not leave a comment.

Sharla Walker 
Rating:
3.0

Very helpful

Melanie Duryea 
Rating:
4.0

Customer did not leave a comment.

mark pietz 
No reviews have been submitted for this location.

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