Customer Reviews for Starlight Gift & Houseware
(Distribuidor de U-Haul del vecindario)
Reseda, CA 91335
(NO CASH ACCEPTED CREDIT CARDS ONLY)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 9 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
truck was dirty, wiring was exposed and hanging loosely, panels were broken, wouldn't recommend or use againKatherin A.
Really glad to know there's a UHaul so close to my house. Will use again!NICOLE C.
Great location, quick and convenient, easy in and out, staff super friendly, definitely highly recommendedRosaura O.
El cliente no dejó un comentario.Karen G.
You've re routed me to a sublet company that was terrible. I wanted the company that I usually use!!!!!Demonte P.
You guys upcharged me and I ended up paying over $107 for a $19.99 truck plus mileage. I even put $20 in gas to go above the quarter tank so I wouldn't be up charged. I did not drive more than 25 miles. Between your app, the sales rep that called me to change location, and the actual picking up the truck. This experience felt like a complete bait and switch.MILES P.
El cliente no dejó un comentario.Moshe G.
Great and fast serviceYOSEF Z.
El cliente no dejó un comentario.15446 rayen st G.
El cliente no dejó un comentario.MASOUD D.
Very friendly and helpfulLUZMINDOBENEDICT A.
I originally was supposed to get the truck using the website to sign in and pick it up. The processes is so fraught with issues and so slow that I can't believe U-Haul even thought it was ok to release it. On top of that, calling into support takes at least 15 minutes to talk to a human. It took me over an hour to get the truck which delayed my day and made it so I wasn't able to drop it off on time.jonathan W.
El cliente no dejó un comentario.TATJANA V.
Very nice shop. Very nice man helping me. Tons of parking. Easy.ALAINE K.
Great experienceLeslie G.
The person who helped me check in and get the van was so friendly and helpful. He made the process quick and easy and answered all my questions. I will definitely rent a Uhaul from this location again.CHARLOTTE B.
SÃºper easy, excellent quick service, the staff very friendly and attentive.Rosaura O.
SÃºper friendly staff, excellent customer service, quick, and prompt, definitely come back to this location, and tell everyone to do so as wellRosaura O.
El cliente no dejó un comentario.GINO G.
The vehicle was clean and in good condition. And Frank the agent was extremely helpful. Much appreciated!MICHAEL S.
El cliente no dejó un comentario.Amir N.
Awesome service. Starr is very friendly, quick service, in and outRosaura O.
El cliente no dejó un comentario.FRANCESCA L.
El cliente no dejó un comentario.DEBOPAM P.
El cliente no dejó un comentario.IGOR K.
El cliente no dejó un comentario.JONATHAN C.
I have already recommended because they're great!JAMES M.
Excellent customer service, quick, cleanRosaura O.
Third time in a row this place has tried to overcharge me. Cars are out of control dirty. U-Haul seriously need to look into this vendor.Artur B.
Easy, hassle free pick up and return. Great customer service.Kathryn K.
I already recommended them to a friend. The Uhaul was very well run.James M.
Customer service was above and beyond my expectations didn't know what to expect going into the starlight gift store to rent uhaul The rep that took my information had a great personality representing uhaul Nothing to improve at this locationCHRISTINA M.
Staff is very friendly, quick service, in and out and most convenientRosaura O.
El cliente no dejó un comentario.ARSEN P.
Not a thing. Best U-Haul rental I've ever had.Darran W.
El cliente no dejó un comentario.LISA C.
Store staff is fabulous and friendly, quick service in and out safe. Extremely convenient.Rosaura O.
Good experience and ease to deal with, really nice peopleABDEL A.
El cliente no dejó un comentario.Gisel F.
I would've liked a description of the pickup procedure so I could figure out how long it would've taken me to go thru all the motions in order to maximize the rental time. The "contact-less" advertisement is inaccurate. I still had to go into a place of business and hand the cashier my credit card and ID.AWAE Y.
The service was speedy but The pick up truck that I was assigned smelled so Nasty. It smelled like serious body odor along with trash in the bed and a dirty truck outside. I wouldn't recommend to a friend or rent from there myself again.Paola D.
We ran to the pick up truck and the vehicle itself was perfectâ€¦ It worked perfectly the outside was clean my only complaint would be there were used energy drink cans and a couple of used masks still in the truck which is kind of gross during Covid. But the people at the place were super nice and helpful and it was an easy transaction I would definitely recommend.ROBIN W.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.shaun L.
When I initially reserved the van I clicked the option of not applying the extra 10 dollar insurance, however; when I got the receipt I see they added the extra 10 dollar charge. Not right.MARIA G.
very bad experience , I ordered uhal with large dolly, no dolly was available at that time, send me to an other location with no where to park my carYOUCEF K.
El cliente no dejó un comentario.NOEL S.
El cliente no dejó un comentario.Pedro H.
El cliente no dejó un comentario.IVYFRANCES A.
El cliente no dejó un comentario.PETER D.
Friendly staff, quick service, in and out fastRosaura O.
El cliente no dejó un comentario.ALBERTO C.
El cliente no dejó un comentario.ERIKA L.
El cliente no dejó un comentario.JOSE C.
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.Kevin S.
They are the best uhaul Dealer thank youFARAMARZ S.
El cliente no dejó un comentario.MARK M.
Overall experience & service at Starlight was good. ***Cleaner interior would be an improvement***TERESA C.
The truck was clean just smelled to much like cigaretteMARY R.
El cliente no dejó un comentario.Renzo S.
El cliente no dejó un comentario.javier A.
El cliente no dejó un comentario.Marc H.
El cliente no dejó un comentario.Bahram A.
Thank you for the best serviceFARAMARZ S.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.Marly T.
El cliente no dejó un comentario.John S.
Make sure the bed of the U-Haul gets a quick brush. It wasn't that big of a deal, but it was pretty dirty. A quick wipe is easy and style points. But overall, good serviceFrancesco L.
The cargo van was pretty dirty on the inside. It was still useable and everything else was fine.JOSEPHERIC D.
El cliente no dejó un comentario.manuel S.
El cliente no dejó un comentario.MARIO D.
Truck was absolute beat up and filthy and smelled like cigarettes. I'm appalledSEAN C.
Excellent service thank youFARAMARZ S.
I was charged for insurance I never asked for. I have full coverage insurance and was told about my charges after I returned the truck. That's just wrong to do customers like that. You should ask not charge.Latishe A.
El cliente no dejó un comentario.ALEX M.
This is a great location for renting a uhaul. The owner is a really good guy. I'm here a few times a month 5 star experienceMichael A.
Thank you RyanGUISSELLA M.
El cliente no dejó un comentario.Chris S.
Definitely recommend this location thank you so much excellent customer serviceFARAMARZ S.
El cliente no dejó un comentario.Sayra L.
El cliente no dejó un comentario.Hamid A.
El cliente no dejó un comentario.Alexandra A.
El cliente no dejó un comentario.Dija F.
El cliente no dejó un comentario.Franciso A.
Great customer service thank you so much for your serviceFARAMARZ S.
Servicio amableBEHSHAD S.
El cliente no dejó un comentario.SHARRON M.
El cliente no dejó un comentario.arsen K.
El cliente no dejó un comentario.Pierre G.
I can't say enough good things about this uhaul location. This guy really understands what customer service is all about. I rent from him a few times a month. Highly recommended 5 star experienceMichael A.
El cliente no dejó un comentario.abraham S.
El cliente no dejó un comentario.Arkady K.
El cliente no dejó un comentario.jose R.
El cliente no dejó un comentario.Christopher A.
El cliente no dejó un comentario.Nicole G.
Quick pick up, great customer serviceRosaura O.
El cliente no dejó un comentario.eddieson B.
Extraordinario servicio al clienteKevin W.